My order took weeks to arrive (much later than promised), and only after repeated follow-ups on my part.
Review by Preetvan Mushing1 month ago
Easy ordering process and good shipping arrangements
Review by Caishan1 month ago
It’s the little things that impressed me.
Somebody answered the phone... not an answering machine saying they’ll call me back, didn’t have to “press 1” for anything, and they spoke perfect English.
Very knowledgeable. Very patient. Very helpful.
Definitely putting the app on my phone for later use.
Review by KKaz1 month ago
parts are same that i want and a good packing and very good thing its fast shipping.i like that.
Review by Ponkrasov1 month ago
Service was great
Review by Lutie Causbysmith1 month ago
I am a regular customer but lately the customer service have been horrible
Review by Royol KludjeLDN1 month ago
They stated shipping in 1-2 days on in stock items. Didn’t ship until 7 days after ordered. Not good when you need critical parts!
Review by Clareena Derrow1 month ago
Review by Kamraan1 month ago
Poor stock levels for quick pic ups. Can’t get thru to anyone to speak to.
Review by SungKeun Klimass1 month ago
Right product fast delivery. Cheers
Review by GeorgeJohnstone1 month ago
Review by Sazidul1 month ago
Always great service
Review by ControlledAutomation1 month ago
Great service Ann Cayer is awesome
Review by DCap1 month ago
I spent almost 2 hours on hold one day and still didn't get to speak with anyone.
1.5 hours the next day. They blame their new system.
To order a part, they had to look up my history and couldn't find it. They blame their new system and say it is terrible.
Finally after re-registering, they couldn't find the part. Yes, again, they blame their system.
Get your act together. I expect better.
Park Inn and Suites
Review by DebFL2 months ago
Heritage parts has always been quick and efficient. If you can't find a certain part, you can call. My question is that since Heritage is partnered with Key Foods why can't we get the same pricing when Key Foods provides and installs these same parts?
Review by Blörn2 months ago
would have given a 5 star review but there was a issue with getting the right part 2 times however they sent correct part after calling and explaining what part was supposed to fit mounting plate style and issued 2 returns for the 2 wrong parts promptly.
Review by Towny Vellz2 months ago
Excellent service! Carlos was extremely helpful. Delivery was unbelievably prompt. I only wish some of the sales people I deal with regularly in person could be half as efficient!
Review by Joytobehere2 months ago
Order your parts in the night and have them the next day!
Review by Chinhead2 months ago
Very fast delivery and affordable price
Review by Stainforth2 months ago
Sent me the wrong part after I send photos and the right codes.
Asked Carmen for a return and still ha end gotten any email
We spent 150$ and got the wrong part.
Review by TheCerrit Pelan2 months ago
Always a quick and easy experience.
Review by Bafford Schuurhof2 months ago
Fast and accurate
Review by Bleebob2 months ago
Sometimes I have to close and re-open the app as it will not accept a second inquiry
Review by Randola2 months ago
It was very good have good support from you sales staff.