Unflexible, issues with staff not having valid proof of identification, quality of service not consistent
Review by Eskinder1 year ago
Extremely non-professional when it comes to;
- Responding to customer emails and requests
- Honoring the agreement about billing when it came to cancelling subscription
- Bad attitude with cleaners.
Review by Janic Moscovita1 year ago
Have used Hemfrid for a year. Excellent service and they are proactive doing extra chores (more ironing/oven cleaning etc) if there is leftover time during a regular clean.
Review by JazzLee1 year ago
I don't recommend it, you normally would like to have one person that comes every time, but with Hemfrid people is changing all the time.
When you get a new person the first 2 times is quite good, but then the quality starts going down. One time I came home at the middle of their cleaning times and they were already gone and the house "clean". And then they said that they were there the hours that they were supposed. Supervisors should control more that the cleaners come on time and also the quality of the job.
Review by Monkiti Ploey1 year ago
We are very happy with Myriam as our cleaning help. Friendly, hardworking and thorough.
Hemfrid is rated 3.0 based on
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