I have had TWO charges debited from my bank account!! No refunds given!! I cannot get in touch with anyone at the given telephone number. My bank will file fraudulent charges for me if no refund is initiated. Why is this happening to so many people? Why won't they simply refund our money?
Review by Goof5 years ago
Do not answer phones or send refunds
Did not send e-mail to bmv did not send refund they do not return calls Do not use this site this is scam company and should be removed from the internet they charge you to print a mail in label that you can down load at the dmv site under forms the only reason i use this is they would send information via e-mail which they did not do
Review by Radhakrish Lighthouse5 years ago
Not doing anything about it
Complete fraud never ordered product or authorized payment for services plain and simple complete fraud never tried to get services stay way from site they are thieves fraud complete thieves they should go to jail they are criminals stay away plain crooks they are people that should not be in this world.
Review by Jokers5 years ago
No action after submitting info to renew AZ driver license.
After submitting info to renew AZ driver license, waited over a week for some response. Checked VISA statement and noticed double billing. Could not find contact info. Called AZ MVD and found that a number of companies are involved in similar scams. Am making a police report to Phoenix PD.
Review by Havin5 years ago
This Company is a Rip Off
I can't believe this company is such a scam. I wonder how many elderly folks they rip off daily. Making everyone think they are the DMV. When I questioned them about it, they said it states "in the fine print" that they are not actually the DMV. When you are in a hurry you don't read the fine print.
Review by Zonnya5 years ago
never got my renewed license
I paid to get my renewed license, the money was taken out of my account and I never received it in the mail as promised.
Review by Richmand Rysskin5 years ago
Money taken from account to reissue VA drivers lic
Money taken from my account after request to re-issue driver's license. It was stolen and I was attempting to obtain it ASAP without going to DMV. Gave credit card information and it was taken from my account. After calling them, they credited my account. I also advised them that complaints had been filed prior to mine. I spoke with Allen.
Review by Lyterrell5 years ago
Additional Charge getting online drivers license
Tried to get address change for drivers license and was charge for this website unknowningly for some online tutotial site. I was just getting an address change and got this site stating that this was the site. I feel this is a scam for getting to wrong site to make address change
Review by Seaphase5 years ago
Taking money from my account.
I was charged $1.99 and another $14.99. This is really making me really mad. I already had my identity stolen and now I am going to have to take more time off work to have my account closed and another card issued. These scam artists need to be stopped now!
Review by Onthusitse Thernes5 years ago
False government website
I had to renew my driver's license. I went to renew online and did a search for the Mass RMV. Their website was set up as a required site to go through in order to renew my Massachusetts drivers license. They charged me $16.99 for documents.that I did not need as I could get them from the REAL website for free.
Review by Faxy5 years ago
Charged for misleading information
Went online to renew license and was asked to pay $16.00. I thought this was for my license but later learned from highway patrol office this site was a scam. The information on this website is misleading!! Once I realized this, I could not go back to the site unless I paid this amount again.
Review by Jenna Killinger McMurter5 years ago
Did not perform service paid for
I needed to change my address with the Colorado State DMV. The link provided on the State website took me to the offending party who claims to have changed my address. I have still been getting DMV notices at my old address, and the USPS has to forward to my current address. I contacted the 3rd party agency to request a refund but they claim they do not charge, and therefore will not refund the money I paid them. I have bank statements that prove they have charged my account $16.99.
Review by Alltype5 years ago
Driver's License Renewal Fraud
After requesting KY license-plate renewal, website promised to provide paperwork and nearest location. They provided the location for the wrong County and never mentioned that the actual location was two blocks away. They never provided the promised paperwork, charged a fee and, only then, informed that you could not pay online. A total scam.
Review by Susann Kusmierzak5 years ago
Phoney Credit Card Charge
I have a charge on my Chase/freedom Credit card from help4ez.com that I did not incur. I have never ordered anything from them and am not familiar with their product/website. I have no idea what they are selling or whom they represent. I do not intend to pay this charge.
Review by Cleavern Jacilla5 years ago
They Still haven't stopped charging me
I thought they could help me but they couldn't. I was over tired and missed the warning. They charged me 14$ and have repeatedly pulled out 1.99 at a time over and over again.
I was looking to renew my drivers license and I thought I was one the correct site. I was not but I didn't realize it until they charged me. They are the worst and are still pulling money out of my account even though I stopped the card. I now have to work with my bank to get the money back.
$8 and counting.
Review by Ugg Flavuor6 years ago
Help4ez exploiting people on the TN DMV website.
I went on the TN DMV to do a change of address. I paid $16.70 for what I thought would be to get a new license issued to me. Then I see a charge for $1.99 to Help4ez which I never authorized and I hope they never ding my account again.
Review by MerryLynne6 years ago
Did not get what I paid for.
I wanted my address change and I received a huge headache. Not only did I not get my address changed. I had to pay more money to get it changed. I was never told that this was not the mva. I am very upset and I'm reporting to the better business bureau.
Review by CJMx6 years ago
No service for price paid
On 10/22/13, I went on line to change my address with MD DMV on my Maryland driver's license. There I found HELP4EZ.com and arranged for the address change on my driver's license. I was charged $16.99 on my credit card for a MD Driver's License Change of Address. I never heard from them again.
Review by Jasen Derrow6 years ago
They charge for doing nothing for you at all
I'm very "online" savvy, yet their website is designed well enough so that when I tried to update my mother's FL address it lured me to use it, as it mimicked a true DMV site. When I "finished" the change of address, the site basically directed me to contact the dmv! AFTER having been charged $16.99! I immediately called and verified that they could NOT do the change of address, that I'd have to use the FL dmv site and all they were doing was "preparing" me to use the dmv site! It's a total scam, rip off, whatever you want to call it! Do NOT use this site/service
Review by Arniiii6 years ago
I unable renew my license but still charge 15 dols
I just check my bank account online and see help4ez charge my 2 transactions which $14.99 and $1.99. I can renew my license from online so I paid for it and it did charge me 17 dollars but for nothing. I hope I can have my money back as soon as possible
Review by Chessie Moeran6 years ago
Charged me money and I did not use their service. I want my money back. Illegal, fraud.
Charged me for a service which I never ever used. They charged me 16.99 and I never used their site for anything. I was routed to their site by accident but never used their service at all. They are a scam and make their website look like the Department of motor vehicles.
Review by Yuria Ljord6 years ago
Didn't need their help. they appeared to be the real motor vehicle
i thought they were the real motor vehicle to renew my license online the state of Georgia i subsequently found out you can't renew online. their site makes it look like you can. had to go in and pay in person.i am asking for all my monies refunded. as your site should have known this, and stop enticing people with a site that comes up when you're looking for motor vehicle
Review by Jesabe6 years ago
Charged when i tried to make an address change on my drivers license
On 10/07/13 there was a charge to my credit card of $16.70 when i went in to change the address on my texas drivers license. I thought that was a charge from the state.
Review by EPPinIndiana6 years ago
I WANT A FULL REFUND
This website is completely ridiculous and I want a full refund of what was taking out of my acct. This website is misleading and needs to be taken off the web! It's ads are bogus and DO NOT DO any of what it says it does! I advise that the company reevaluate the site!
Review by Kelivox Nadajczyk6 years ago
Did not authorize it
I did not authorize this and I would appreciate my money returned. I do not know who you are and better credit my account back or I will be pressing charges. I am married to a cop and this is ridiculous that you steal peoples money without them knowing it.