Going on 5 years with Helcim. They had the best rates when we started using them. We have occasionally been offered slightly better rates by competitors. None of these competitors were completely transparent though and on further investigation we've found most were likely to charge more or the same as Helcim. Service and support has always been great.
Review by Manuia7 months ago
I would recommend avoiding Helcim and using a trusted merchant like Paypal or Stripe. We currently use Paypal and the onboarding process was simple. We joined Helcim because of the customizable forms however since the outset their staff send contradictory emails. One email states the account is active , the other staffmember emails that the account is closed. They have our business documents which were uploaded and I hope they're deleted. Before trying Helcim , try Paypal or Stripe as they do not waste your time.
Review by Noriza Cammilli8 months ago
Terrible experience at Helcim. gather all your business info and reject you.
Review by Aidre10 months ago
I can't recommend these guys. They do not put the customer first and can't accept responsibility for their mistakes. The experience was bad enough to say it would be worth paying more to get a better experience. You will be most likely better served choosing a local provider over a foreign entity like Helcim.
Review by Teimuraz Madlum1 year ago
We have been a customer of Helcim for around 3 years now and original processed all transactions through PayPal. We started out with an in-store terminal and have not had any issues at all. The pricing is very transparent and pretty much better then anything else I could get from another company. I even had a good friend at a competitor try to pull me over to their company and they could barely match the rates I was getting. We ended up moving our e-commerce business to them as well and that was smooth and painless for the most part and the fees are drastically less then the $3000+ we were paying with PayPal. I would highly recommend them as a payment processor. The industry is filled with crooked sales people and it is hard to trust any company but I have not had any issues with billing from this company and would not hesitate to recommend them to another business.
Review by Merrina3 years ago
After researching different credit card processing company's choosing Helcim was a no brainier. They have all of their prices listed on their website, which means absolutely NO hidden fees or any type of contract. That's rare and hard to find these days.
Review by Homayoon3 years ago
definitely worth checking out
Helcim is rated 3.0 based on
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Suite 320 – 5720 4th Street SE Calgary, AB