HearSource had repaired a couple of old hearing aids for me in the past and had done a great job.
When I finally decided to pull the trigger and purchase new hearing aids, they were the obvious choice. I purchased Widex Evoke 40 hearing aids. The hearing aids have performed perfectly. The HearSource pricing is much lower than my local hearing aid office. Their support and service has been excellent.
The staff seems to be on top of it. Very nice, knowledgeable, and professional. I am very satisfied. I honestly believe that this is the future for the hearing aid industry. Efficient, cost effective, and convenient.
5-Star rating and high recommendations from me.
Review by NoraBatty4 months ago
Bought ReSound Quattro LiNX 9 hearing aids from these people. They did a good job. They sound very good and clear. Best hearing aids I have ever used.
Review by Vidushy5 months ago
I found hearsource.com online when comparison pricing the Widex Evoke 440 Fusion 2 hearing aids my local audiologist was quoting for just over $5000 unbundled (I would still pay for follow-ups)
After several visits with my local audiologist that required me to take time off work, drive to her office, and then wait in the waiting room for 5-20 minutes before being seen. I decided to try Hearsource.com to save me on purchase price, time for appointments (they have an app that is like Uber for hearing aid programming), and cost of follow-up visits. They are a licensed Widex dealer (look up Manan hearing technologies in Bainbridge, Indiana), so my online purchase came with full Widex warranty.
The only downside is that they can't physically adjust things for me, like helping me change ear domes or receiver wires, or doing real ear measures, but the pluses are still good enough for me. I am 10 days into my purchase and have had two follow video consults with the Widex remote care app (using the programming loop they included in the price of my purchase).
My local audiologist will service HA I purchased online, but I haven't needed to go that route and pay for that service since the lifetime service hearsource.com has included as been great so far. I will post another review down the road.
Review by Valkyrie5 months ago
Talked to the sales rep at HearSource. I submitted my hearing test and called them to discuss. They walked me thru the process to pick the best hearing aids for my needs. Very friendly. Received my hearing aids in just a few days. Once I received my hearing aids they video chatted with me to fine tune them. Now I'm good to go. Never realized how much I was missing.
Review by Gamali6 months ago
I purchased ReSound Quattro 9 hearing aids from HearSource.com in November of 2019. Excellent pricing, excellent delivery time of products (4 days), excellent service and support. 5 Star recommendation from me.
Review by Shaziana6 months ago
I purchased ReSound Quattro 9 hearing aids from HearSource.com. Their staff was friendly and professional, not pushy. I received my hearing aids on the 4th business day after I ordered them via UPS. They were preprogrammed for my hearing loss. The fine tuning and adjustments was accomplished as soon as I requested that particular service. I Will recommend HearSource.com very much. I saved $2,400 compared to my local hearing aid office for the exact same product.
Review by Humbers7 months ago
My son referred me to HearSource.com as I needed to replace my older hearing aids. I purchased Widex Evoke 440 hearing aids at their recommendation based on my hearing loss and needs from HearSource. They shipped them to me, I had them in my possession within 3 days of my order. That was much quicker than I had received my original hearing aids from my local hearing aid office previously. They were almost perfectly programmed to my hearing loss. At their request I called them notifying them that the hearing aids had arrived safely. HearSource connected to my hearing aids thru my iPhone for some fine tuning sound adjustments. I have never heard this well.
I highly recommend both HearSource and Widex hearing aids.
And by the way, I saved about $3,000 getting my hearing aids from HearSource compared to my local hearing aid office. I really could not be happier.
Review by Mme Nalais8 months ago
I recently purchased a set of Widex hearing aids from HearSource. I saved almost $3,000 compared to my local audiologist's price quote. I will admit I was initially reluctant to buy hearing aids via the internet, but they had a 45 day 100% money back guarantee (and free shipping), so I took a chance.
I am so so glad that I did. My hearing aids arrived at my home within about 4 days (that is faster than my last set from my local audiologist did), and they fit wonderfully. I put a battery in them and started wearing them immediately. Wow, they were great.
I have had one follow-up sound adjustment with the HearSource people. They did the sound adjustments remotely thru my iPhone. I never even had to leave my house. Isn't technology amazing.
I too recommend the HearSource company to anyone needing hearing aids. I rate their products as A+ and their people AAA+++.
Review by Hwanwoong Alcinder8 months ago
I was quoted $6,400 by my local audiologist for Widex Evoke 440 hearing aids. I went home and did some internet research. I found HearSource offering the exact same hearing aids for $3,598. I purchased them. The folks at HearSource have been OUTSTANDING!!! They are extremely courteous, not pushy, and very informative. I submitted my hearing test results to them. When I received my hearing aids, they were pre-programmed for my hearing loss. They remotely did some fine tuning for me, I never had to leave my house. I can also adjust the aids using my iPhone.
I couldn't be happier with my hearing aids or HearSource. They are both amazing.
I highly recommend HearSource.com for anyone considering hearing aids.
Review by MemberChristine11 months ago
Great service. Very nice people. Excellent products. They were very patient with me and explained my options clearly.
Review by Phamthithuy Musielak1 year ago
Recently purchased a set of hearing aids from Hearsource.com. Transaction was normal and timely.The hearing aid cost less than half what my local hearing aid office quoted me. The best part was the follow-up care and programming that I received. They remotely programmed my hearing aids for me via my internet connected computer. Brilliant!!! My hearing aids are PERFECT!!!!!
Review by Glesli1 year ago
I was quoted over $5,000 for a set of hearing aids by my local audiologist. I took their recommendation and went home to think it over. Looked up HearSource online and bought the exact same hearing aids for less than half. HearSource remotely programmed/adjusted the hearing aid sound settings for me. Amazing!!! I never even had to leave my house. The hearing aids sound very natural to me, better than I had anticipated and much better than my old hearing aids.
I would like everyone to know just how nice these people really are and how accommodating they have been to me. I am thoroughly satisfied with the hearing aids and their service and would recommend to anyone.
Review by MzShirlAnn Carrocino1 year ago
Excellent service and outcome. 10 year old hearing aids sent in not working and came back good as new!!!
Review by AlsulIti1 year ago
Went to my local hearing aid office where I had purchased my hearing aid 7 years ago with an issue. My hearing aid had static in it. My local office said that I needed a new set of aids costing me over $4000. I sent my hearing aid into HearSource and they fixed for $200. It took them about 10 days including shipping both ways. I am very happy and will recommend HearSource for hearing aid repairs when hearing aid are out of thieir manufacturer warranty period. My hearing sounds as good as new!
Review by Bannes Shingrupe1 year ago
This company cares about the service they provide. Now just to get my father in law to get his ears checked!
Review by Smithsmith Fortuna1 year ago
Outstand service. Shipped my aids in for repair on a Monday, got them back the following Monday. Hearing aids work like new. Highly recommend HearSource.com for hearing aid repairs.
Review by Krisinee Gibbars2 years ago
I recently submitted my hearing aids to hearsource to be repaired. Receive them back yesterday, both working perfectly. Very happy with their service. I will use them if needed again.
Review by JeongHyun2 years ago
These folks are awesome. My local Audi advised me that my current aids could probably not be repaired and if they could they would be over $500 each. Sent them in to HearSource for repair and they repaired them both for $400. Im sold.
Review by Sjm Derrow2 years ago
Used this company to repair a couple of my mothers hearing aids. Good service. No issues. Got Mom's aids back working well.
Review by BazPraz2 years ago
They have repaired both of my Beltone hearing aids for me now. Excellent service! Sent them in and had them back in less than week. WAY less than my local Beltone office had quoted me. In fact my last aid the guy at Beltone told me that my hearing aid could NOT be repaired. HearSource repaired it without hesitation. Saved me thousands since I didn't have to buy a new hearing aid. Highly recommend.
Review by Catapult2 years ago
Was told by my local hearing aid office that my hearing aid was probably not fixable. I was offered s new Hearing to buy for $3200. I told them I would have to think it over. Found HearSource on the internet and took a chance. I had nothing to lose. I received my hearing aid back in about 2 weeks working great. No issues at all. Smooth transaction. I will recommend this company to any that ask.
Review by Mucette2 years ago
They received my hearing aid on Aug 14, today is Sep 6 and nothing done. I paid $49 more for "rush service" and paid more for Fed Ex shipping. They don't return phone calls and just don't care. Do not use this service, total frauds.
Review by Polgár Anawachawan2 years ago
Excellent service! I have used HearSource.com several times over the years. They have always been excellent on their repair times and way less cost than my local Beltone dealer. I would highly recommend!
Review by MzUnique Mailleux3 years ago
Excellent product and company! Friendly helpful support staff. Initially I needed a bit of help learning the hearing aid programming software, I called the HearSource office and set up a one on one support session with a programming coach. I hear better now than I ever did with my previous hearing aids and I saved thousands of dollars.
Thank you HearSource!!!!!
Review by Jsom3 years ago
Placed repair order in March
Hearing aid returned partially repaired (Broken door not repaired/replaced)
They failed to respond to numerous emails requesting contracted repairs be made.
I filed claim with PayPal.
They still refused to respond to my additional emails requesting contracted work be done.
I believe they also failed to reply to PayPal emails in their attempt to resolve issue for me.
May 22, PayPal issue me a refund.
I will never use Hear Source again!! I recommend anyone who does use them to pay with PayPal or another provider who will fight for your right to have Hear Source comply with their contractual agreement and or obtain a refund for you.