Awesome company, very knowledgeable and helpful with insurance needs. They answered all of my questions and guided me to the products that best helped my family. I didn't feel like I was "sold" anything, which is very refreshing.
Review by Fikile3 months ago
Great and helpful customer service.
Review by Chrris3 months ago
Manford is always helpful and kind I appreciate his help.
Review by Volleyball3 months ago
Mr Maynard was prompt, actually early.
He explained everything making it easy to follow and understand.
Matching my needs and keeping within my budget.
thank you Glen
Review by Kavern3 months ago
They all in the office help me out a great deal. They are professional and very knowledgeable. I could not get the right coverage if it was not for them. I tell everyone I know that needs health insurance to go and talk to them for help.
Review by Kotoko Rudny4 months ago
I just started, but by my experience with Adam it was a blessing because I had other people calling me just to get my money. I knew he was for me to help me to get Health Ins. He was very professional and trust worthy. and I wanted to get the Health Ins. from Adam.
Review by Luamorena4 months ago
Excellent customer service
Review by Parveen Tsk4 months ago
Super friendly and personable!
Review by Uzumma4 months ago
Ronnie was very knowledgable. He helped me understand my options. He really listen to what it was I was looking for and gave me exactly that. I couldn't be more pleased with the service I recieved. Thank you Ron!
Review by JSepin4 months ago
Great Help with my problem.
Review by Autobrands5 months ago
Manfred was very helpful with explaining benefit plan options and guiding me through registering my family.
Review by Sherlisia5 months ago
They do a very good job finding good insurance what you need.
Review by JJolly5 months ago
Deborah Filian worked wonders for my family when we couldn't get insurance for our preemie son on time due to a mishap with my company. She was thorough, extremely knowledgeable, and helpful, which was the best thing to happen to us during the stressful times in the hospital. Thank you, Deborah!
Review by Kayren5 months ago
Without doubt the very worst service I have ever experienced. The agent “thought” my vision insurance was included in my dental policy. When we pointed out it wasn’t she created a new policy, at extra cost of course, and despite knowing my appointment was on 5/22 she made the effective date 6/1!!!!!! Many ignored voice mails later I’m at the optometrist office for said appointment and was faced with the option of paying out of pocket and according to the carrier, “might be reimbursed if they can bring the effective date forward”
Review by Ninjyagirl6 months ago
Amy has been great and extremely helpful in every way, we appreciate the great service
Review by Bigan6 months ago
Bryan has been great.
Review by Hush6 months ago
Very helpful he helped me understand alot
Review by Accountess6 months ago
Tristan (Savedra) was amazing and provided me with superb service, his information was helpful and succicent. He communicated to me the best options for me in my State and walked me through the best strategies for selecting my insurance!
Review by Nerrelle6 months ago
Pete really knows the business and puts a novice at ease. His expertise is greatly appreciated.
Review by Hereward6 months ago
Alex helped me with updating my income and getting me hopefully a better plan than I had.
Review by Yulunda6 months ago
Lindsey Adams was GREAT! Could not ask for a better health insurance agent.
Review by DueNorth Scannella6 months ago
She's incredibly helpful, knowledgeable and extremely efficient!!
Review by Arroyo6 months ago
If you are looking for supplemental Medicare Insurance - go to another broker or find a website other than Kristen Sees, Burleson, TX. Medicare is a government program that is no compete insurance. I’m in a <65 yo demographic, so there is only one supplement option available. A broker is supposed to partner with you, to guide you through a very confusing time, after waiting 25-months for benefits to begin. I reached out to Kristen, had one consultation over the phone and felt rushed and unclear about deductibles and how this would work and was told to put my doctors into the healthmarkets web site and to let her know which insurance I wanted. It was disappointing from the start, but let me tell you.....June 1st I was able to present my insurance card and Medicare card and step up to the doctor to find out that Medicare is used secondly and not as primary insurance. I was turned away for a MRI as the supplement insurance was not accepted, and the “supplement will be used first”. I called Kristen”s Office twice while I was at the doctor. On the 3rd call, the receptionist told me Kristen was just walking into the office and she would put me on hold and go clarify my situation. I advised the receptionist to let Kristen get a coffee and sit down and to call me back, but I was waiting in the doctors office. After a half hour, I called back, got voice mail. I called back several times over several hours and at 4:28pm Kristin answered the phone and explained to me that she was in a “very important meeting all day and she kept hearing the phone ring and she had associates interrupting the meeting to advise that I was calling, AGAIN”. I explained I was IN the doctors office at the time of the first morning call and the receptionist advised me she was going to seek an answer and call me back. I graciously stepped back and said let her get settled and I did not have a call back. Kristen advised me that “I’m not her only customer and she didn’t appreciate that I called a dozen times for a non-emergent issue”. Well, to me it was. I was standing in the doctors office using insurance for the first time, being told that I would have to cash pay before the MRI could be done. I STILL don’t know how the insurance works. I’m finding out as I work with doctors offices and have read through the insurance paperwork that comes with coverage, but as for personalized service, and someone that CARES and will take the time to answer questions and be simply polite, this is NOT your go to agency. Find a different broker if you need personalized care. Or just go to the sites and find a FREE supplemental policy yourself. Yes, some are free. Some have a coast with lower deductibles etc, but it’s all explained much better on an impersonal web site than to deal with someone that doesn’t appreciate the business we provide to brokers that have to compete against the full service internet. Ms. Sees is the exact reason small business is being lost daily to the internet. Such a disappointment. You’ve been warned. A simple voice mail on the phone to inform clients the entire office would be held up in a meeting all day would have been better customer service than hearing the phone ring a dozen times as a “distraction” and doing nothing to even try to defuse an obvious issue a client was having. Find. Someone. Else.
Review by Margaret Taylor Iviha6 months ago
Curt was great and helped me make wise decisions about my health insurance for next year. Thanks Curt!!