My wife and I went on a scheduled vacation to Hawaii in February 2016. We came home and overlooked account charges from Hawaiian Sun, as we thought that it was a legitimate charge from trip to Hawaii. However, I noticed charge stated, HAWAIIAN SUN, Herkimer, NY. We called card services & immediately initiated this dispute on Mar. 4th.-(First day home from Hawaii). At this time, you told us HAWAIAIN SUN was a tanning salon. We never signed up, used, or authorized any charges from HAWAIIAN SUN in Herkimer, N.Y.. However, today I realized we prepaid for tanning at HAWAIIAN HOLIDAY in Whitesboro, N.Y. from Sept. 2015 til the end of 2015(December-see attached). I called HAWAIIAN SUN today in Herkimer, & Danielle stated we couldn't cancel our HAWAIIAN HOLIDAY membership on the phone, & that we had to “stop in” to do so. Danielle also refused to refund our fraudulent unauthorized charges, or cancel our unknown membership(s??). These transactions were made without our consent or knowledge. We never received any paperwork or other documentation from Hawaiian Sun or Hawaiian Holiday, regarding this matter.
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