Very good at answering queries about policy coverage over phone.
Review by JBall2 weeks ago
Good price with good cover all completed on line without any hassle
Review by Micklas Gschwenter2 weeks ago
Review by TimothyKing2 weeks ago
Online application was fairly problem free and decent communication from Hastings Direct
Review by Morino2 weeks ago
Very easy to use and very competitive prices.
Review by Globomanni2 weeks ago
Just insured my car with Hastings. Good service so far.
Review by Sharica2 weeks ago
The renewal you sent me was approx £80 more than the insurance I sorted online myself. This was all with yourself's.
Review by Symphonee2 weeks ago
Very helpful and easy to contact
Review by Princessebooboo Claussen2 weeks ago
Ultra easy to deal with
Review by Gudni2 weeks ago
I found this company very uncommunicative when I tried to contact them and their call centre is clearly understaffed as waiting time of up to an hour was quoted by the recorded message. I just hope I don't ever have to make a claim with them! I'm really sorry to have used this company, which weren't the cheapest on the comparison site... They're also managed to sneak an extra £35 "amendment fee" onto the premium, regarding a disagreement over the purchase date of my car, which was a nasty surprise! So definitely not the cheapest! I don't know how they have such a high defacto rating on the comparison sites. To repeat myself, I'm sorry I chose to go with them!
Review by Narz2 weeks ago
I insure my car and motorcycle with Hastings Direct. Very competitive prices and easy to arrange online. No complaints so far.
Review by Chawntel2 weeks ago
My cover hasn't even started yet and they have been quite hostile already and charged me £30 because I couldn't remember if I put 6000 or 8000 miles a year. Who knows what mileage they'll do? I have never been asked that before and I've been driving for over 20 years. Wish I'd stayed with Tesco.
Review by Lheiannfaith2 weeks ago
Best price and a very quick process
Review by Chevybat2 weeks ago
Good quick service
Review by Aeen2 weeks ago
Take your money then threaten to cancel policy if u don't proof of no claims even though previous policy not ended and new 1 not started
Review by Mehrzad Sialezab2 weeks ago
Charged£20 for cancelling within 2 hours so well within 14 day cooling off period. Very very unhappy
Review by Fenik2 weeks ago
Gave me once price online then upped the price when trying to cancel my auto renew. Had been with them for numerous years but had to go elsewhere because they refused to come down to the price I had received online.
Review by Leother Paric2 weeks ago
Very quick and efficient excellent service
Review by CapitanBlack2 weeks ago
Initially quoted me £107 to renew my insurance, I then told them I was quoted £66 online. They matched it but I have now received an email stating I need to submit documents and if they don’t match they will charge me, waiting for a reply at the moment, expecting some sort of made up charge. Also got a letter stating I had a £37 refund, two weeks later it wasn’t received I then contacted them and they said the letter was sent out in error but didn’t bother to contact me to tell me. They also charged me £17 for changing an occupation but failed to mention on the phone that’s what the charge was for. They seem to try and put on as many fees as possible, I for one will use a different provider next time. Rather pay more money for a more competent service
Review by Ibsa2 weeks ago
well happy with quote so purchased insurance
Review by Flichke Prutz2 weeks ago
Have used before, straightforward
Review by TraderforLife2 weeks ago
New customer, good prices, which I hope will continue. Easy to set up policy with friendly no nonsense good advice.
Review by Imtiyaaz Scotellaro2 weeks ago
Every thing went very easy and the price was good
Review by Christinky2 weeks ago
A first class product at a very reasonable price. First time I’ve used this company and from my experience I will be again!
Review by Vanraj2 weeks ago
Got a better deal off compare the market than direct. But havent had to use there claims dept thankfully so ok