I phoned Harrogate Holidays today to ask about how to share my experience of renting Tenter Turret in Knaresborough. I was not impressed with the response which was essentially to take the issues up with the owner.There was no advice about how to submit a review. I had already raised issues with the owner this but wanted to make the point that there didn't seem to be an open and transparent way for people to share their experience of renting this property. The person I spoke to didnt budge from the line of 'take it up with the owner'. We would certainly not have rented it if we had prior notice of the lack of cleanliness, poor maintenance and health and safety risks.
Review by Darise Mikloiche4 years ago
We have stayed at Beckwithshaw twice and would rate Harrogate Hollidays very highly indeed. Sydney Marsh
Review by Jennshaw5 years ago
We were very warmly meet by Amanda who was in her jodhpurs and doing her yard duties and her horses. Home from home. The Barn was huge lots of room for the four of us. Mum and Dad had the bathroom and we used the shower room downstairs. The bedrooms were lovely. Very light and bright everywhere. Could live here. Great location as in countryside but near Auntie Pat's in Harrogate. Met Amanda's folks, a real family concern. Her Dad is still farming . A definite holiday next time we are up here. Love it. Plus got a hug and kiss when we left. Will be on my Christmas card list this year.
Review by Marlaine Plamadeala6 years ago
The house was lovely, the family loved it and we'd stay there again!
Review by SebbyJ6 years ago
I would not recommend this apartment. There was no milk left so we could not make a hot drink when we arrived late. Although the apartment was clean and presentable we missed opening windows that you could see out of, rather than roof lights and opaque non opening windows which made the flat feel clostraphobic.the main problem was noise of revellers from the night club next door, and bottles being emptied at 4.00am under the bedroom window , with a cheery 'morning- wakey wakey ' by a very pleasant worker from the club.this flat may be fine mid week, but on Fridays and Saturdays it's like living in a war zone with screaming, shouting , drunken people wanting to have fights with one another, and police sirens wailing. It may be a good location for a hen/ stag weekend if you want to go to the night club next door , but if you want a peaceful city break, I suggest you go else where. Also was charged an extra. £50 by booking.com as I booked through them, rather than direct with Harrogate apartments. Very disappointed.
Review by SergeI Mp6 years ago
We had a lovely stay at Diamond House. The location is quiet whilst being ideal to access all the facilities Harrogate has to offer.
Review by Cholewinski6 years ago
just spent a great week at tenter turrets at knaresborough.
this was part of our ruby wedding celebrations and our children stayed some of the time with us.
the propety and location is stunning.
the only slight niggle would be that some of the lights did not work.
some glasses and cups were chipped.
i would still go again and booking staff were very helpfull and made it simple.
Review by Pickleitious6 years ago
Lovely accomodation in a big farm house with horses. Quiet and calm accomodation. Special Tx to Amanda, the housekeeper.
Review by Jeannielynn Leivas6 years ago
We booked at the very last minute but it couldn't have been simpler. Great service. All the information we needed and the house was perfect. Couldn't recommend more highly
Review by Phiffer6 years ago
A great 400 year old barn conversion with fantastic views over the open countryside.
Warm friendly great hosts who offer a marvelous well equiped modern accomendation with pleenty of room to relax and enjoy a fantastic area of Yorkshire. One of our best holidays ever and worth 5 stars plus.
Review by WithSlightPepper6 years ago
House was fine well laid out and close to town.
However the shower in the corner of the bedroom was a bit inconvenient.
Other than that a great stay!
Review by Shirazette Schoenwald6 years ago
Not Good. Thankfully owner was extremely responsive.te as if you're speaking to a friend.
Review by Daniel Hunter6 years ago
We stayed at Crimple Head Mews for two nights and found the accommodation to be very modern and comfortable. The Children especially loved the tennis court!
Great base for visiting Harrogate and the surrounding area
Review by Farooqi6 years ago
Property was excellent, good location good facilities which we would highly recommend
Review by Joshuas6 years ago
We stayed at the Harrogate apartment / cottage for 6 people for 2 nights.
It was easy to find.. nice n clean...
As stated the 3rd room was a pull out bed but was ok for a crash down....
The second bedroom had no catch or lock on it and so did nt shut properly - no privacy - also had 2 bulbs gone in the bathroom so was a bit dark...
Its lovely and clean and there is a checklist for the visitor to keep it like that but was disappointed with outside as ther were cigarette butts scattered around the seat n table outside at the rear.
Instructions were clear and we did enjoy the time but it was nt cheap so expected a higher spec.... when we have stayed at other places ... this was the most expensive... the spes and facilities have been much more superior.
Not a criticism... maybe a look to a refurb....
Review by Silversurfer Dabija6 years ago
Dray Cottage in Knaresbrough is fantastic. It offered everything we could have possible wanted in a self catering environment. Tony and Lori are excellent hosts who could not have been more helpful. We would love to go back one day, and would not hesitate to recomend them to anyone. The facilities were perfect for my mother in law who was confined to a wheelchair. All in all a marvelous experience.
Review by MinShop6 years ago
I stayed for 2 weeks at Well Barn Cottage in Nidderdale - the accomodation was clean and comfortable with very welcoming hosts. The area is very beautiful and the cottage was down a quiet road surrounded by wonderful countryside and and easy quick drive to harrogate.
The property was comfortable with good facilities and nothing as too much trouble for the owners, I would definitely stay with them again.
Review by Poheijo6 years ago
The service from Harrogate Holidays was first class giving all the detail we needed to make an informed decision about the property to choose. We stayed in the Old Cottage in Knaresborough and it was just the best. Close to the town centre, a few yards away but no traffic noise, extremely well appointed and lovely, comfortable property. The owners were welcoming and helpful. We will stay again and would recommend both the company and the property.
Review by Naeck6 years ago
This is an excellent cottage. It is very well equipped and so comfortable. The owners and their two dogs are extremely friendly and helpful. It is well located for trains and buses and for visiting York and the surrounding area. Even my teenage daughter was impressed. Cant wait to visit again.
Review by Dunnya Ternamian6 years ago
Reasons: matresses are very much worn out, they shouldn be renewed from time to time as they are apartment for hiring, and they are used for many people.
Owners should check the apartments conditions in depth more often.
Matresses should be higher quality, as according to what is said, the apartments are high quality, however matresses in them are no good enough whatsoever.
The facilities in the apartments should be checked more often, as there are things they don't have. For example, this time there was no can opener, there was no hoover, the night table lamps had no light.
Also, we would also reccommend fewer cushions everywhere, they are very inconvinient and there is no any space to keep them.
There are no any space to keep the suitcases while you are here.
The rest of the stuff is ok. Location is really good, happy with the rest of everything.
Review by Annoyomous6 years ago
As we left the main road, we did wonder exactly where we were going, we had not expected the cottage to be so far off the beaten track, but it was wonderful. From the moment we arrived we fell in love with it, we had a warm welcome from the owner which was appreciated and then left to explore. There is absolutely nothing that they had not thought of, a really well stocked cottage. The furnishings were superb, crisp bed linen and fluffy towels. We would definitely return if we visit the area in the future.
Review by Somasanthosh Mehrjou6 years ago
The house we rented in Harrogate was very comfortable, well equipped and reasonably priced. We could walk into the centre of Harrogate very easily. There were good shops nearby and the area was pleasant. I would recommend it to anyone planning to stay in Harrogate for a few days.
Review by Babul Chonkova6 years ago
The accomodation was exactly as described and fully met my expectations. No reservations in using again
Review by Rzappala Derrow6 years ago
Great company, Very helpful, would use again next time we go that way in the world