Sent a product not what was described. Blackmailed into taking a refund
Ordered a retractable stair gate as advertised. The gate sent was a fabric worthless piece of mesh. Not was was advertised. I contacted them. Over a 3/4 week period back and forth with emails after days and days of delays. They acknowledged fault. Offered a 20% refund. I refused. Offered 40% refund or I send the product back at more cost than I paid for it. Absolutely disgusting company!
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