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Review by Anna Sallai3 years ago
It can be pretty difficult to find a good student job when you do not speak Danish fluently, so I am more than happy to have found Happy Helper! :) It is awesome to have such a flexible job, and the support team is always really helpful when bookings need to be modified or anything else comes up. I would really recommend using this company!
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Review by Henrik Nielsen3 years ago
Ordered a service. The person didn't turn up! No feedback whatsoever.
Talked to their customer service, that explained very kindly that their Helper never accepted the booking. This is not detected in their system and no message is sent to the customer. In 2017. It might also be lost in all the meaningless info I've received. Blows!
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"Since we are only a contact platform, it's always important to follow up on your booking:-)"
Funny, apologetic and pure nonsense. You're providing a service: establishing the contact. And you utterly failed.
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Review by G. Jørgensen3 years ago
I received an absolutely terrible clean and after explaining how bad it was to a representative, I was told that my only option was to receive one hour discounted off the next clean (you must book minimum 2.5 hours each time). I think its completely unjust to have to pay for a service that isn't fulfilled. Sadly, this company does not care to lose customers as long as they don't need to compensate you.
The helper mopped the floor before she vacuumed so that there were pieces of hair and dust stuck all around the edges of the floor, no surfaces has been dusted and the apartment just looked as it was before the cleaning. To make things worse the apartment was completely tidy before the helper arrived and ONLY needed to be cleaned so it was unacceptable that there was still dust and hair on most surfaces. Stainless steel taps hadn't been wiped down and there were still crumbs on parts of the floor.
It's disappointing that you don't know what you will get when someone comes out and the company just doesn't have a proper way of taking responsibility.
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Review by Simon Schmidt3 years ago
I booked a happy helper this weekend after being super busy all week and not being able to clean. My Helper Valeria cleaned my apartment for 3 hours while I went for a workout and some food. When I got back my apartment was shiny, clean and smelled like taking a walk through a tulip field. Will definitely use this service again.
