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Review by Paul Ghiron1 year ago
Unfortunately despite our like of the service their Customer Support is not very good. They claim 24/7 customer support but now it is more than 48 hours and have had no response to 4 phone calls where I left messages, and three emails and 2 submitted support tickets.
For a company that is in business to help company's provide great customer support they need to take care of their own house.
UPDATE: Happyfox certainly went above and beyond after my initial complaint and fixed my problem. I am not sure if they will fix their support on weekends since that was my initial complaint, but they have fixed my issue with Shopify integration and even upgraded their system to get all past order at my request,
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Happyfox is rated 5.0 based on
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