1. I asked them how they store my payment information:
they store it on a piece of paper behind the counter and in a safe overnight. But when I was there, the safe was OPEN. Around 5 minutes later there were even no coworkers in the room. Literally any coworker + other customers could steal my private payment information.
2. They store your payment information for 6 months!
According to GDPR it should be kept for the absolute shortest time required and at least be stored safely (encrypted cloud etc. and NOT on paper).
This company straight up don't care about GDPR or your privacy.
Review by Cripesdude1 year ago
We had a wonderful time with HappyCampers! We originally tried another company, and when that fell through, we turned to HappyCampers for our road trip around Iceland. What a happy accident! The staff is friendly, knowledgeable, helpful, and willing to teach us basic Icelandic phrases.
We were a little hesitant at first–we're not really a camping family, and we didn't know what to expect. We ended up having a blast! We were traveling with two adults and two children, and the largest of the vans was perfect for us. The adults slept on the bottom, and the kids took the upper berth.
My favorite feature was the kitchenette: we always had fresh water (refilled at campgrounds around the country), and we were able to cook on the road. We had so many people ask us about the van and its functionality, and many others that poked their heads in to check it out!
The van came with a small broom (very helpful for cleaning out the bits of debris that we picked up) and a map for the kids (ok, and us) to fill in, among other things. As we added extras to our package (HIGHLY recommend the extra sleeping bags!), I couldn't tell you about standard bedding.
Overall, this was a once-in-a-lifetime experience that changed how we view both camping and international travel. 10/10 would recommend!
Review by Josune Wagenaar1 year ago
If you’re looking to travel Iceland’s Ring Road, I highly recommend doing so in a camper van...and if you want the best camper van...choose Happy Campers! This family-owned company is fantastic and their customer service is excellent. The campers are well equipped with everything you need, they run/drive well, and the camper on our trip was an integral part of the Iceland experience. We can’t wait to come back and see Iceland in a Happy Camper once again.
Review by Ethier1 year ago
- very responsive to inquiries
- family run
- friendly and prompt service
- free food section in their office
- free waffles on the day we picked up
- van ran like a dream
- friendly shuttle driver
- quick pick up and drop off
Review by Poblata1 year ago
The van was perfect, big, new, well equiped. Our 3 children were delighted and comfortably installed.
The advices at the beginning were not very huge, but enough.
We would definitly recommanded Happy Campers !
PS : Just a remark : the van was not very clean inside when we took it.
Review by CustomerJanna1 year ago
I fully researched all camper vans companies in Iceland before picking Happy Campers. Glad I did and glad I chose them. They were the most affordable and the van was perfect. It has everything we needed to fully experience the beauty of Iceland.
Review by DMiH1 year ago
I really didn't have a problem with them at all. The only thing is that the van had some controls that I was not familiar with that would've saved me some minor problems latter on. I did have a problem with the heater which was repaired as soon as we could get to a place that was capable of fixing it. It was a three week rental. I just wish the weather had been as good as the folks at happy camper. They gave me some good advice concerning insurance and other issues that are somewhat unique to Iceland. I was picked up and taken back to the airport as they said they would do. I will go with them again on my next adventure back to Iceland.
Review by TJPeters1 year ago
It was a great way to backpack and see Iceland. We stocked up from their free food supply to help cut costs along the way. The heater worked well and the bed was comfortable. The staff was very helpful. My only complaint is we got a flat tire and had to foot the bill ourselves when we returned( our vehicle thankfully came with a spare so we were able to change it). I think for the price you pay on these vehicles and the conditions of Iceland's roads in the north they should have covered this expenditure.
Review by Miggs1 year ago
Honestly one of the greatest decisions my wife and I made was to trek around the whole of Iceland in a camper. And that was made so much easier by HappyCampers. Literally the second we landed in Keflavik we were looked after and giving everything we needed to look after ourselves for the week. Everyone is so friendly there and the process is so easy. The Camper was amazing and so comfortable. Really worth it if you want to go beyond the normal tourist route.
Review by Imranakram1 year ago
We had a great experience with Happy Campers. We had a few questions prior to and after booking and they were all answered promptly via email. They picked us up from the airport which is really close to their location, and dropped us off there as well. When we got there our camper was ready and we got directions on how to use everything and a map. They have an area where people pick up and drop off camping stuff you may have forgotten, like salt, pepper, mac & cheese, rice, noodles etc. We picked up some paper towels. The camper worked very well and we had a marvelous time. They gave it a quick inspection when we brought it back and we were on our way. Overall, a wonderful experience.
Review by ABell1 year ago
Happy Campers was absolutely amazing! We traveled to Iceland in July and couldn't think of a better way to explore such a beautiful country. Our experience from beginning to end was wonderful and Happy Campers definitely made it unforgettable.
Review by FishFetcher Akkad1 year ago
Happy campers provided us with a great experience while we were in Iceland. Super helpful employees and a very nice van.
Review by Barbara1 year ago
It was the start of camping season. they were over an hour late picking us up from the airport ( the worker called in sick last min ). The vehicle we rented at first had mold all throughout the vehicle, like they hadn't cleaned it before it sat outside all winter and then never cleaned it before we arrived. I mentioned it to the guy who was helping us, he got a worker to clean up the mold. Me being pregnant wasn't ok with just a quick wipe down so I asked what they could do. They upgraded us to a nicer cleaner van for no charge! Much appreciated. This van worked great, all the appliances and bedding was good and suited us just fine. Overall they were great and glad we used them !
Review by Rileyh Phuvanatnaranubala1 year ago
Review by Rde Halina1 year ago
Great service! We hired it from Spain and all gone right! Wifi service its great too! And when you arrive they offer you some food products (salt, cookies,tomatoe soup...) which other users have share.
Review by Treetar1 year ago
Our experience with Happy Camper was the best. The van was a great way to see Iceland and we had such a great time. The camper was cozy and we enjoyed cooking our meals wherever we were and having a fridge was the best. The bed was comfy and there was ample room for the two of us. I highly recommend Happy Camper.
Review by Blinqnomore Wynniatt1 year ago
Wow! This is the best way to explore Iceland. I was able to see so much more of the country than I ever expected in a short trip. The customer service was amazing and had so many helpful recommendations for how I should spend my time. I can't wait to come back!
Review by CherlotteStu1 year ago
Very helpful from the time of booking online till the time we turned in the vehicle. The van was in great condition and helped make our trip fantastic. We would recommend them to anyone and would definitely use them again for a return trip.
Review by Guvner1 year ago
Great service, great vans and overall awesome experience! We will use the for sure next time we go back to that beautiful country!
Review by Mourchid1 year ago
really good experiene, but a bit expensive.
Review by RobertChisholm1 year ago
Great service! The crew was very friendly ans helped us with all our problems. Nice, clean cars with no troubles along our long journey.
We high recommend Happy Camper for travelling trough Iceland!
Review by Soeun Velutiene1 year ago
Had a great time thanks to happycampers ...
Review by Teryl1 year ago
Helpful, resourceful, and accommodating staff. The perfect way to travel Iceland. Very glad we went with Happy Campers
Review by Yep1 year ago
best service and very friendly and helpful staff
Review by Veslemøy1 year ago
Campervan gave us the service we needed, although in two occasions the service was not that imagined. Front fan heater stopped working after a few days and we had to continue the rest of our journey without it, considering the temperature in Iceland is sometimes low, mainly in the evening. Moreover, the GPS given had a 2012 software and certain roads had changed from that year till 2017. In fact at one point we were given incorrect information by the GPS and ended up paying more for external service, which was not cheap at all. This issue was reported immediately via email to happy campers and had no reply.