I received the below UNIDENTIFIED e mail today! Safe to say I have not parted with any information as requested for fear f losing more money! You have been warned!
As you have been made aware Hang and Snooze has seized trading and have gone in to liquidation, if you can please forward us a sort code and account number and we will try our best to get the money refunded back to your account
Review by Eshiya5 months ago
As a follow up to my earlier negative review I would strongly advise Ebay users to look closely at companies offering very similar furniture to this bunch of crooks. I believe they are now stealing under a different name.
Review by Bafford5 months ago
Having brought our wardrobe from Hang and Snooze in May we were told (after paying) that there was a 6 week wait on this item. Deciding to wait, the day before the delivery was due we received a phone call to say that it would be delayed by one week.
Delivery day arrived and the wardrobe was delivered and assembled quickly (perhaps a little too quick) by the delivery team. Having used it for a couple months now, 2 draw runners have already broken (the staples pulled out that secure them to the frame).
Various cracks have started to appear between the joints. The door/drawer alignment is poor. Close inspection of the inners show that these units are primarily built of MDF, glued together in most places with no mechanical fixings. I’m certain that this unit would not stand up to relocation without falling apart.
Following my findings, I emailed Hang and Snooze with my concerns, offering photos of the evidence. Several days have passed and still no reply. Again I messaged them asking for replacement or refund, asking that no remedial work is attempted on this unit. I believe it would further compromise it.
Still no reply. At this point I opted to save myself the stress of pursuing this further. I would urge anyone looking to buy from them to seriously reconsider. Before buying this, my wife suggested an item from Ikea. I dismissed it, suggesting that this looked far superior. How wrong I was !
I would never purchase from them again.
Family bereavement seems to be their favourite excuse for late/no delivery. See the other reviews.
Review by Karagh6 months ago
Now operating under at least one other company name. Still scamming people out of their money and not delivering.
Review by WankirA7 months ago
Please do not buy anything of this company , we ordered 2 chest of drawers back on 8th of October 2018 after repeatedly being given delivery dates and then to be let down at the last minute, now we can't get in touch with them at all, fortunately we paid through paypal and got all our money back, I repeat do not buy off these people there full of empty promises to put it lightly, we also believe that there now selling under a different name ,but the same address as hang and snooze . You have been warned!!!!
Review by Charia7 months ago
Ordered £ 693 of bedroom furniture got told a delivery for November date came but they never came they rearranged another date still didn’t come rearranged again didn’t come told use warehouse flooded delivery issues tried to contact them answered the phone once in 40 calls finally got a email off them to say we are going bust THIS COMPANY IS SHOCKING OWNERS NEED LOCKING UP we brought off EBAY so hopefully we will get a full refund and to had insult to injury they emailed us to wish us a MERRY XMAS AVOID AT ALL COSTS
Review by Rslatinovideos7 months ago
just do not buy from this firm
Review by CCoste7 months ago
The first delivery date was cancelled but delivery came second time however there was only a slight scratch to the paint on one of them. Since the delivery mid November have been trying to get some scratch paint. they said delivered never arrived about thirty emails later still waiting!! however the quality of the furniture ok
Review by Ruddi7 months ago
Crime reference number NFRC190102745918
Hang and Snooze Ltd.
Mr Mohammed Majeed Director. DoB Jan 1991. 15 Jan 2014-01 Apr 2014
MR SHAFIQ BASHIR Director DoB Jul 1984. 01 Apr 2014-
Company Type Private limited with Share Capital Company
Status Dissolution (First Gazette)
Incorporated On 15 January 2014 Nature of business (SIC) 47910 Retail sale via mail order houses or via Internet - Accounts Available to 31 Jan 2017. Next accounts due by 31 Oct 2018
"Dissolution is usually voluntary by the members (shareholders) if they have no further use for the company. ... It is worthwhile noting that prior to limited companies being struck off or dissolved a notice is placed by the Registrar of Companies in the London Gazette".
"In legal terms, when a company is dissolved, it ceases to exist. It cannot still be trading - although a person may trade (misleadingly) using its name. Any assets the company has at that point go bona vacantia to the Crown":
Goods not received like me? Report to Action Fraud.
Use Ebay guarantee and recourse to PayPal for refund.
Reverse transaction by speaking to your payment card bank about the fact that your goods were not received or were not fit for purpose or as described. Lodge a dispute on the payment.
Review by Sheniqua7 months ago
Sadly same as many other, I ordered a wardrobe in October 2018 and haven't been able to get a response from Hang and Snooze since. Don't order from them until this issue has been sorted if it ever is;-(
Review by Suregreen8 months ago
Appalling Company. They quickly take your money then provide no service whatsoever, basically you do not receive the goods that you pay up front for and attempting to elicit a customer service response from them is like knitting fog. Do not waste your precious time nor hard earned money on this amateur dreadful setup.
Review by Lisbet8 months ago
SCAMMERS and CON ARTISTS.
Pretty much the same experience as others on here but I wish I'd checked here first before buying.
Bought a 6 door wardrobe off eBay and was advised delivery in January. After checking their recent feedback reviews, I contacted the company to ask for a definitive delivery date, guess what? Yes, no response.
I've taken the matter up with eBay and also believe they have started a new company with the express intention of scamming more money out of people. Luckily I should get a refund but am disgusted with this company and would love to see them brought to justice.
Review by Maii8 months ago
Ordered a wardrobe 5th December 18 told to expect delivery Jan 21st 19. Sent several messages regarding delivery and not one single response. They have had my cash for near on 2 months now. Luckily ebay stepped in and I'm awaiting a full refund. Frustrating that I've wasted all this time to now have to start looking again and organising a delivery around 1 full time job and 2 part time jobs. Hang and snooze must mean we Hang around for delivery whilst they snooze life away...probs on a beach with our hard earned cash!
Review by Booone Guida8 months ago
Excellent service by driver communicated well. Thanks m kabeer
Hang and Snooze I cannot say the same for the company took a very long time to return my calls (which they never did) and reply to my emails which eventually they did.
My order was placed in August 2018 and finally had the almost correct bedroom set delivered on 17th November. The company promised certain things and yet again have not delivered on them all.
The company promised me my delivery cost back but the driver was not aware of this and gave it me out of his own pocket.
Cannot fault this delivery team on 17th November 2018, but I will never use Hang and Snooze again as I have had appalling service from start to finish from them.
Review by GoshoBG8 months ago
SCAM! STAY CLEAR! Ordered furniture and paid, ignoring all contact, don't answer phone. Trying to get a refund desperately. Ordered through their business page on EBay. Have done this to loads of people if you read the reviews on EBay. Absolutely terrible experience. Saved for months to get my children furniture, they have all their clothes in cardboard boxes. I don't know how they can sleep at night putting people through this. They owe me £500. So gutted.
Review by IDKevin Nesar8 months ago
DO NOT BY FROM HERE!! My nana ordered a dressing table for £216 pound in August she has not received it and they will not give her money back! I keep phoning them everyday and I get told someone will call me back every time and they don’t! Absolutely disgusting!!!!
Review by Siro8 months ago
Totally agree with all reviews, shocking company, lost 5 days of annual leave, finally got furniture which became faulty after 2 days, wardrobe doors all warped and bowed, 15 emails sent, promises made but left with a pile of unusable crap. Bought on ebay but they were useless at chasing refund, now claiming though paypal, thank god I paid by credit card.Company no longer exists on E bay so god help anyone waiting for furniture !!!
Review by Stigsy8 months ago
Changed rail to metal, good timing and good service from Mr M Kabeer.
Thank you G Lawrence
Review by Alhy Glasspiegel8 months ago
5 door 6 drawer wardrobe with top box. Brilliant service and delivery very good service would recommend. M kabeer was excellent
Review by Dezda Inselman9 months ago
After having received a quote and left multiple voice messages and emails no response, nothing. I would not recommend them as any form of post sales service (or pre-sales) if awful. They are cheap and as an existing customer the products do what they say on the tin, you get what you pay for, however would NOT use again.
Review by HappyUser Popaj9 months ago
AVOID AVOID AVOID !! I can't even begin to say how bad this cowboy company is. Took annual leave days off to receive item, they cancelled delivery twice with made up excuses. They did one cancellation on the day so too late to cancel annual leave. I paid them through e.bay I've tried getting a refund but not heard a thing. I ordered the item at the beginning of October, no item & no refund so far. We have never been treated so badly by any company before. We don't have much money and are so upset we could be treated like this.
Wasted precious annual leave and no real apology given. DISGUSTED.
Review by Hilts9 months ago
I COULD NOT GIVE THIS COMPANY A - STAR HENCE THE 1 STAR.
NEVER BEEN TREATED SO BADLY EVER!!
THE WORST EVER PURCHASING EXPERIENCE IN 50 YEARS. STILL WAITING FOR REFUND AS NEVER RECEIVED GOODS .
EXCUSES AFTER EXCUSES THEN NO RESPONSE !
NO CUSTOMER CARE
THE LIST IT TOO LONG ......
Review by Zerogphero Windschauer9 months ago
Lovely chest of drawers and bedside cupboard. delivered by Mr Kabeer and colleague. Very pleased with items and Mr Kabeer service.
Review by Lopukhov9 months ago
Great fitting service and communication thanks Mr Kabeer!
Review by Branti9 months ago
Ordered a set off drawers in December told January delivery not had any response from them at all sent numerous emails and tried ringing spoke to eBay to be told they are in a dispute with this shocking company STAY CLEAR AT ALL COSTS