HALO Branded Solutions Reviews

I was very hopeful and slightly disappointed. I asked for a virtual proof and still had to contact customer service before I heard back from a representative (about 3 days later) and then this representative was very short and didn't answer my questions well. The first virtual proof had the colors mixed up and I had to request another proof, which took another day or two. Once again emailed my representative and waited nearly a week for a response, before I emailed again. Once again, very short and didn't really help answer my questions. I received my product a day or two ago and my company logo is smudged on about 75% of the product. I was looking for a deal so I can't complain about the price, but I expected the print to be better quality.

The final product was great. The process, however, was too long, specifically the proofing process. It took way too long before I received a proof. I had to contact my sales rep several times to inquire. That made me nervous. During the same timeframe, I ordered items from another promo company. I received their proof within 24 hours and I actually received my delivery from them before I even got your proof. Love the final product but the timing makes me hesitant to order from Halo again.

Service was quick, friendly, accurate, and got me exactly what I needed. I would likely use it again. However, I wish I had been warned of the shipping charges in advance. If I knew the shipping would cost as much as the items I would have declined rush shipping.

it was cheaper than most places

There was no since of real urgency to responding via email and unable to be reached by phone. Therefore, I ordered directly through the website.