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Review by Evelyn P.5 months ago
Have used this service a number of times. Usually pleased. NOT always. They leave items out (not due to out of stock) and then offer to refund you the item(s) cost when you call Customer Care. Customer Care employees I have spoken with are immediately defensive and have a very small script to read from. No thinking, just reading. Very unprofessional, rude and poorly trained Customer 'CARE". The name is laughable. Only use for ordering regular grocery items that you can do without if they leave item out of delivery. Ordered cake for next day party. No cake! Co. Could have cared less. Had to go out to buy a cake!
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Review by Terra F.7 months ago
Im a walmart + costumer meaning i pay every month to get free delivery everytime I order. Things go missing here or there. Not the things that are out of stock though. I mean the things that are in stock and are suppose to be delievered to me. They don't get delivered so I have to call and get refunds for the stuff thats missing. More than once I've done this. Just recently I order some stuff that included 2 substitutes that i didnt get and a medicine syringe that I needed for my sons medicine and I paid the 10 dollars express just to recieve the medicine syringe right away. That also went missing. This isnt the first time my stuff has dissapeared. Whats worse is that if the door dash driver has my stuff, they dont return it. Its like they are keeping stuff that people order. Either that or walmart is lying. Either way, I wish my stuff would stop dissapearing. The medicine syringe was probably in the same bag with the other stuff door dash stole from me.