Xoom GPS Police Reviews

Two years ago I was a customer. When I cancelled my contract unbeknownst to me they continued to send invoices to an email that I no longer had access to. This year I tried to renew and they said no due to unpaid bills. I apologized, explained the situation and offered to pay any outstanding bills that I was unaware had accumulated. They said they understood the mistake and agreed to sell me a new unit. They charged my credit card for new unit and then cancelled my order. I called to discuss and again offered to pay any unpaid bills and we worked out a deal. I purchased again and again it got cancelled. This back and forth occurred 3 times until I finally asked once and for all if they wanted my business. They said no because of unpaid bills - despite the fact that I offered to pay these bill immediately. They are a very frustrating company to deal with and one person does not know what the other is agreeing to and they do not care what agreement you made with the previous rep - even though they agreement between me and the rep was in writing. My advice, if you cancel get a written acknowledgement from them. Note that this device was not used to track/spy on a spouse in any manner or form. Also I was not a multiple use customer, this was only my second attempt at becoming a customer.