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Review by mary2 months ago
Get Zoek Go Broke!
I paid $1500 dollars for a 6 month contract to build a website and update the SEO. The sales person was outstanding, but the minute I spoke to the business verification team it all went downhill. I ended up paying an outsider through Fiverr to fix the 1st problem. I really liked and enjoyed speaking with my project manager "AndreaB" but then I was tossed around to another project manager, and then another without being informed. I followed their directions step by step. But then I noticed that the content on the "blog" section of the website was re-hashed copy. Then the real problem started happening. After 6 months and no website to speak of - I began writing the content and sending it to my zoek project manager and to the 'content' team. I gave them a week to respond. No answer! WTF??? I completed my 6 month agreement and then cie la vie - please do your due dilligence before you sign any contracts. Let the buyer beware! There is no way I can ever recommend their company and Wix should be ashamed of themselves for even offering their services as one of their apps!
Review by John2 months ago
I'm three weeks in and have received nothing other then emails trying to sell me additional services. Not looking good!
Review by Bob3 months ago
Zoek was recommended to me by WIX to copy and transfer my website to the WIX platform. Zoek contacted me and I specifically told them I needed the website developed ASAP. They said their service required a 6 month SEO contract which I agreed upon. 3 weeks went by and I had not heard anything about my new website. I remembered their CEO had sent me a email after I signed up stating his door was open and to "feel free" to contact him at any time, so I did. He told me I shouldn't expect the website to be developed that fast as the "industry standard" was 4 weeks. Shortly after their project manager sent me a email saying they could do it "faster" for an extra $400 fee. I told him no thanks, I can wait 2 more weeks. Fast forward to the 10 week point, and I still don't have a website. After complaining again, the project manager says he's trying to upload the site to WIX but the login credentials I gave him didn't work. This was a lie. The credentials I gave were the correct ones, I had several friends log in with these same credentials to verify they worked. He clearly was stalling because my website was not ready. As such, I contacted the WIX CEO again and told him to cancel all services and to refund my money. Almost immediately I received a phone call from a woman from Zoek who said the CEO asked her to "personally" get involved to help me. She made many platitude promises and said a new project manager was assigned. Then miraculously, an hour later they uploaded a site to WIX. However this site was a joke, it looked like a 5yo rushed to put it together, and it was not the copy of my old site I had requested, it contained very little of that site, no pictures, no working links, garbage text filler. This clearly indicated they rushed to get something to me because I had threatened to cancel. I immediately told the woman (in an email) that this site was unsatisfactory and not what I has asked for. Two weeks later, still no changes, no progress, just another excuse from the "new" project manager. I asked for a full refund. Three months had gone by and I had not received what I had paid for from Zoek. Stay away from Zoek, they are scammers and at best incompetent. I had to hire another developer, he had a site developed, transferred and published for me in just 3 days, said it was easy to do and shouldn't not take even a week to do the task I asked for from Zoek. It usually took Zoek a week to even reply to my emails. If I could give negative stars I would. I have email documentation of my experience with Zoek and will gladly provide it if requested.
Review by Mohammad Alshurbaji6 months ago
The worst scam I fell in and I was left as robbed small business owner. They took my credit card details and charged me after the contract period ended and I couldn't do anything so I disabled my bank card
Review by Mohammad Alshurbaji6 months ago
Because they have my credit card details, they charged me 3 times after the contract ended and they refused to return the money. They have automatic system that sends you
Review by Tamer Afifi7 months ago
Scam Scam Scam, I was promised a lot of things, and at the end I have been paying for 3 month plus setup fees and nothing have been done, and when I complaint I got a BS response, and they asking me even to pay a termination fee.
Review by Jonathan Cronan9 months ago
Once they have your credit card, good luck getting any help from them. They like taking money from people and not completing any work. Waste of 800 dollars with these scam artists. Don’t wast your time with Zoek, awful business practice
Review by Norma Keshishian11 months ago
I worked with Jessica F, Project Manager. All i had requested was my website appear on the first page using certain key words. I am a novice at websites, SEOs etc, so had really relied on Jessica to help make my website appear on page 1 using certain key words. After 6 months when i did my own google search, my website did not even appear in the first 10 pages! The whole experience was dreadful. I was never explained any reasoning behind anything. My recommandation would be DO NOT USE THIS COMPANY.
Review by Kevin1 year ago
I've been really happy working with Myke San Juan and Santiago Sosa. They are easy to work with and very knowledgable. I have already gotten a response from my website.
Review by Michael1 year ago
Things started off well when they were trying to sell me a package. Once I went with them thing changed. They hardly responded and my numbers declined and in some instances by as much as 64%. I asked to cancel and they deliberately ran it for 2 more months charging my credit card. I asked for a refund and they refused.
Review by Anthony M Palabay1 year ago
Best of the best of Zoek taking care of Rabi Tours & Transportation, LLC online website and SEO project. Good job folks.
Review by Brendan anderson1 year ago
Not very impressed. I went to them as a new business with no clients and got promised the world, 6 months later still nothing. Spelling mistakes and incorrect information added to my site.
They take payment every month on the dot but I am still waiting for my SEO report that I requested on the 10th Fed.
Review by Marwan1 year ago
unfortunately our experience was total disappointment with ZOEK
below the details of our complaint
1- failed to maintain the timeline of the agreed services as per the attached scope
2- no feedback / replay to our e emails when we follow up within reasonable timeframe
3- not properly studying our current presence online to build on that instead Zoek was sending template e mails with copied solutions from previous projects
4- no professional advices were given related to SEO work. instead we have to research and try to give advices about what shall be done ( keywords quality , submission to search engines, etc )
5- getting mixed information from each zoek team member
Review by Luke Sherwood1 year ago
Essentially, Zoek is just smart-talking scammers with an excellent company image.
Charged me for 3 months SEO improvement and did absolutely nothing of value, their idea of SEO is HUGELY OUTDATED!
Kept messing up my website page layout, making it clunky and weird.
They refused to cancel my account and to stop charging me! I had to go through the bank to perform a "Charge-Back" to recover my wasted investment.
They now contest that!
Do not send these people money or agree to any contract.
AVOID, AVOID, AVOID!
Review by Elizabeth1 year ago
Very unprofessional staff , low Quality, lack of response and never delivered what they promise within the time frame Agreed
Review by Jodie Noonan1 year ago
Sales person is fantastic selling you services they do not provide. No follow through, does not listen, if your performance is good they will make it worse what you have. Completely unprofessional.
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