I was reading all the review below mine and I feel totally identified with every bad review! THIS COMPANY IS A TOTAL SCAM, I signed up with them honestly because WIX recommended them, and now I feel stupid and impotent as they don't even have social media or a page to leave reviews (of course!)
1-I WAS OVERCHARGED BY A 150% TO MY CREDIT CARD EVERY TIME, MADE A LAWSUIT AND THEY STILL DOING IT (4 MONTHS IN A ROW NOW)
2- WE AGREED ON A LIST OF 20 KEYWORDS AND CAN YOU BELIEVE THEY WORKED ON DIFFERENT KEYWORDS?!?!? IT TOOK TWO MONTHS LONGER THAN WHAT THEY TOLD ME AND WHEN IT WAS READY IT WAS TOTALLY WRONG - UNVELIEBALBE
3- Never a follow-up... I have no idea what the hell they have been doing (i believe NOTHING) - and can't get any answers from them
I can keep going but I'm tired of these CLOWNS - AND I BELIEVE THE GOOD REVIEWS ARE BULLSHXX MADE UP BY THEM otherwise how can the have so extreme reviews??
DONT SIGN UP WITH THESE GUYS!
Review by Dhanushka3 months ago
I signed up with Zoek after they were recommended by Wix, and I have nothing but regrets. Their salespeople seem to be the only people who get any training because they are great at their jobs, but they are the only ones. Everyone else with whom I have had contact, from my liaison (who seems completely lost and cannot even find emails that were sent to him the same day) to the person in charge of optimizing my website is just worthless. To optimize my website, they created a Learn More page onto which they put my 10 keywords, treated them as if they were separate services (not at all true - they don't seem to understand what keywords are), and linked each keyword to a separate page which repeated information that was found elsewhere on the website. There is no new information on this page, and every click takes you to the same information on a different page. It is the most unprofessional attempt at website optimization that I have ever seen. Additionally, their guarantee states that I will be found on the first page of google for at least 2 of my 10 keywords within 55 days or billing will stop. I don't think anyone will be surprised to read that I am not found on page 1 of google for at least 2 of my keywords here past day 55. I have requested that billing stop and have been told that they are looking into it. DO NOT work with Zoek. I have no doubt that there are MUCH better companies out there.
Review by Fozzieiam3 months ago
Zoek Scammed me they are worthless Brittney and David are Liers do not sign up with this company you will be taken by scammer they will not help you with your online advertising Bristows Heating and cooling if I could I would give this company minus 10 stars they suck bad Yelp also
Review by Bafford Burcau3 months ago
I never thought I would be sitting a writing a bad review but unfortunately, after so many mistakes and poor communication, I feel that I have to be honest and warn others from wasting their money but more importantly TIME!
Their sales team are great and very professional however when you have signed up it all falls apart. The operational side of their business is a disaster, to put it nicely!
I asked to get my pictures resized to optimize the upload speed of my site, this was something that they actually recommended when analyzing my site. I was told by my project manager that it would take 48-72hrs 10days later it is still not done!!! And when I ask the PM about it the answer I got back is that we place an order and they will get to it when as soon as they can, but what happened to the 48-72hrs???
It seems like they only are good at two things and that is to withdraw your monthly payment and not delivering on their promises.
I would encourage you to stay away from this company if you want to get anything done and have a piece of mind. Wix recommends them and I have no idea how they can put their reputation on the line!!
Review by JohnLorch Rippedoff4 months ago
This business doesn't even deserve a star.
It is completely incompetent, just string you along to get as much money as possible off you. My point of contact was Jessica H who is listed as an owner so don't believe believe the "unscrupulous employee" moniker - the organisation is a scam! just google their name and see how many disappointed clients they have.
don't believe the 4/5 star reviews they give discounts to newly signed up clients to write reviews
Review by Nwabisa4 months ago
I hate to give this fraudulent company a 1 star but I had to do it otherwise this wont be posted and I would not want to see more and more people get ripped off by this scam bags. They will tell you lies and more lies signed you up so quick then will make you like a fool and kept going on and on. Kept harassing you on the phone, if you didnt want to listen anymore with their lies and promises but most of all they just want to keep robbing you with your hard earned money instantly. This company have no soul, Im one of the victim and so as more of us out there. Beware.............
Review by Upwall4 months ago
TOTAL SCAM!!! Don't send them a penny. Having to go to small claims court to get my money back after they strung me along for 3 weeks promising to provide a full refund. Terrible company. I am also in the process of complaining to wix which is where I was introduced to them. Many negative reviews on the better business bureau website.
Review by Sannakrit4 months ago
Best service, unbeatable prices, lovely staff.They are very friendly and professional. This is my second year with them and I am very happy with the service.
Review by Bidzina4 months ago
One month no news from them, charged me 200 USD before even signing the contract, while my plan was 150 USD / month. Second time tried to charge me with 179.99 x 2 times + 19.99 USD for smth. I kept that card empty, just to pay WIX and things like zoek, so that's why they didn't overcharge me for 50 bucks again. Nothing has been done so far, poor customer support, lots of promises, but 0 outcomes. Completely scam and unprofessional company. Im taking my associate to talk to them differently, but i really hope everyone will stay away from them.
Review by Darcey4 months ago
So far all good but only my second day! It is confusing to find everything. But I'm hanging in there!
Review by Vasia5 months ago
Did not provide what was promised
Did not provide any customer service report
They sold a dream for $79 Per month but NOTHING has happened since start
Built blog sites with multiple numerous simple spelling mistakes
Then when complained, customer service reps started to bully me!
OMG - THE ABSOLUTE WORST
STAY AWAY OR ELSE BE RIPPED OFF!
Review by Szuwei5 months ago
Zoek is the worst online business I have ever used they have known clue what they are doing I've lost $30.000 dollars in buisness because they are not Qualified to make a website it's been 5 months now and they finally got me on Google but it's Google maps SMH I'm in South Texas were it's very very Hot I own a air conditioning company but lost money because I was not on Google Yahoo or Bing like they promised I called my Lawyer and told him now we are suing them for $40.000 and filing criminal charges against Brittany for saying she was with Google miss leading information if you want your small business to grow do not sign up for this crap you will be scammed and all your money will go to nothing because they won't do anything for you but take your money
Review by Dolliecustomer5 months ago
It’s my first day. The TMC called call hour late, which still acceptable. But he didn’t discuss with me about key words. He seemed more keen to get me to write review, so I am kind of wondering if I have made mistake in hiring them. I hope I will have positive experience like the others.
Review by Fharad Gyaan5 months ago
This is my 2nd review of this company. The first I left was right after I signed up and I had little experience with them. Since then, there have been nothing but errors and i haven't gotten ANY business from my website. My results were better BEFORE I signed on with the company. There have been erroneous listings that I had to change myself, a failure to provide blogs even though I pointed this out to them, the wrong list of keywords that I have requested to be changed several times, and poor responsiveness to my concerns. They're really good at marketing, but terrible at providing the services they promise! I will also be reporting to BBB today.
Review by Surkita5 months ago
Zoek is an essential for my business! The search engine helped my store a lot by attracting customers and it was really easy to use. Definitely recommend for others.
Review by Analuisa Myhalenko5 months ago
I'm new to Zoek so I'm only at the start of my experience with them. Despite the huge time difference between me being in New Zealand and them being on PT in the USA, the flexible working hours and easy accessibility to my Personal Marketing Consultant has worked well. Their communication is clear and they have made their process very transparent for a beginner!
Review by Bafford5 months ago
Awesome company. Great people with great personality and attitude. Whatever they offer they get done quick and efficiently. I really appreciate everything they have done for my business. As a business owner I am lucky that they have my back and they will be a company I will deal with permanently!!
Review by CustomerJesus5 months ago
ZOEK, they offered to get me on the front pages of Google for certain search words and they did what they said they'd do in less than the time they said they'd do it. So, I guess you could say, they go above and beyond to do wha they say they're going to do! And that's the way you do business!
Review by Bafford6 months ago
Getting the job done. More calls are coming in.
Review by Abina6 months ago
These people are scam artists. Do not use Zoek-They will take your payments from your credit card and mess up all your links and website or simply not complete your service agreement. Zoek was contracted to integrate 10 Business Specific SEO keywords into a website by writing content and integrating it into our current domain and update at least 35+ online business listings that would point to our domain and be linked to our domain. Zoek was supposed to create at least 2 Blogs per month on GMB and post at least 2 times a week on social media. A CAP site was supposed to be included. We were promised that we would be on the front page listing in 55 days. Zoek instead built and created everything to a domain name that we don't even own and linked all of the search engine addresses to the domain. The designer linked all of the SEO search engines to a domain that does not exist. They also added 10 pages of generic text that says to the effect "If you were searching for Caterer near you" then we may be the cater for you. And if you want competent on time caterer we are" Several of our existing web pages were duplicated and caused the same information to be on several pages. We have prepared reports to show them of all the mistakes and they tell us we can't communicate with the people working on the site and SEO rather they have to submit a ticket and get back with us. We are aware they are sending this to a third world country or sending it out but really we expect more. Each time we call to discuss they place us with a different person and ask us to explain all over again each problem even after writing reports detailing the problems. We are asking for a full refund and we are now looking to fix all the problems that they have created for us using an incorrect domain name that we don't own and taking up all of our time linking everything to an incorrect domain and adding too many pages with generic copy of keywords rather than incorporating them into the text we already have.
Review by Kartu6 months ago
Zoek been very professional, courteteous and listen to what I say about the website. There very nice and have been working very hard.
I would recommend them to other people. I'm trying to work on my site one hundred % of the time. I have been with other companies. They don't measure up to Zoek. Thanks Zoek
Review by Johannus6 months ago
The worst decision I’ve ever made! I signed up with them for 6 months, and I wasn’t happy with their service at all. And when my agreement is up, i emailed them asking to cancel and stop everything. I did not hear from them, I thought I’m good. next thing I know I’m still paying them month to month. They told me, “in order for you to cancel the agreement you have to call us”
Review by Ketsia6 months ago
All contacts were seamless and left this writer completely satisfied with their professionalism and problem resolutions I would refer anyone seeking to improve their visibility to Zoek..
Review by Bafford6 months ago
I use Zoek to help improve my google search ranking and the staff there is very professional. They were able to add my company to several search engines and showed an immediate improvement when search in google. I recommend Zoek for any new business that is getting started and wants to drive calls or traffic. Zoek is awesome and keep up the great work.
Review by MelJM Derrow6 months ago
I was Totally Screwed by this Company. They made a lot of promises and never never followed up with a Curtesy Email or phone call to see how everything was going. I spent $200 for ABSOLUTELY NOTHING!!!The Supervisor made it sound like it was all my Fault. Didn't take responsibility for anything that they may have done to try and help me. Then asked me would I like to possibly come back or do any other Business with ZOEK. I told them to loose my number and never never call me again!!!!So Extremely upset the way that I was treated. I have never been Treated this bad trying to market with many different Companies in the past!!!Beware MAJOR SCAM!!!!!