I think the service team does a great job. They are very responsive and usually come up with a satisfactory solution to most any issue I have had. They are both patient and pleasant to work with. Kudos to Angelo and Eric for the great service I've received.
Review by Bafford4 months ago
worked as described
Review by Margaret Russell5 months ago
Quick and knowledgeable response
Review by Sawan Jarnigan8 months ago
we have always had excellent service and support from Christian Stevens.
Review by Ximena9 months ago
Usually CS tech support is good, but with a recent ticket I was told the issue was opened as a JIRA (whatever that is) and I would receive updates anytime it was worked on. That was in July and I never received one update on it. I have also followed up with support and techassist and never received a response to my email.
Review by Jaesoo9 months ago
We transitioned from SAP BusinessObjects to Intellifront BI and we've loved the easy to use GUI and support we've received. The developers are laid back and open to customizing the platform for your needs. We've found more ways to connect our employees to our data and have seen how much it's helped our company as a whole.
All in all, we are very happy with this product and the ChristianSteven team!
Review by Natashaj Herdsman9 months ago
Great Support people
Review by Kennster9 months ago
Excellent software and knowledgable support staff!
Review by Keylor9 months ago
We have been using CRD by Christian Steven for 10 years. It's been a rugged workhouse producing automated reports day after day. In the rare event I need technical assistance the company has been amongst the best to get issues resolved.
Review by Dannycoldray DePaulis10 months ago
Great product and customer services.. I highly recommend this company.
Review by Jarina11 months ago
Angelo Ortiz is always responsive, thorough and professional with any of our support requests. I have grown to trust that any issue will be resolved in a timely manner and any request will be fully considered.
Review by Wiresh Blavin11 months ago
Flexible, easy to use program and the support provided is outstanding. It does exactly what it was designed to do.
Review by Davv Mukarji11 months ago
Easily automate Power BI licenses with a single Power BI license. This software will save you thousands of dollars on the cost of using Power BI in your organization.
Review by MergeWorks Garanito11 months ago
Everyone I've interacted with at ChristianSteven has so far been incredibly responsive and helpful. I am very impressed.
Review by Lokarj Brisco11 months ago
I got great service and excellent support from technical resources. On time response and great customer service was extremely appreciated.
Thanks for all you people have done for us.
Review by Mangel11 months ago
Not the best experience. Afraid with each upgrade that it will cost me a 4-6 hours to resolve issues from the fallout.
Using multiple ODBC connections in a report does not pass through to the report and the parameters for each connection must be set.
Unable to get two features working - file append and creating files on a share.
Spent quite a bit of political capitol at a new company obtaining the support and funds to purchase the software. Wished I'd gone with the competitors product; slightly annoyed with the entire experience if that isn't apparent. Sales and main support person are both great.
Review by Salameh Langfus1 year ago
Great product and excellent support.
Review by HeleneD1 year ago
Great customer service. Thank you for your help.
Review by EliC1 year ago
We have now on numerous occasions tried to resolve CRD issues. The feedback I received from Kalinn was that we are only given a 1/2 hour slot and the allotted time is not sufficient to resolve the matters. Since the upgrade of CRD we have been experienced issues whereby CRD adds characters to certain reports and one of our critical daily reports (ADU report ) to one of our biggest suppliers has to be run manually everyday.
The time slot was allocated for last night but for 22h00 SA time. We requested that the time be changed to a more convenient time.
Review by Tara1 year ago
I've made several inquiries on an upgrade path in terms of moving CRD to another server while preserving all of our current schedules and schedule related data. I've not gotten a response from anyone. They are quick to collect money for maintenance, but when maintenance is required we don't get what we pay for..
Review by Juneth1 year ago
Great product and service from ChristianSteven
Review by TeeJR1 year ago
Can't complain with their technical support team specially Angelo Ortiz, he's very accomodating and knowledgable with the product. Always responsive and go extra mile to assist clients. Kudos to Angelo!
Review by Embabini1 year ago
Received great customer service
ChristianSteven Software is rated 5.0 based on
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