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Review by Tracy E.4 months ago
Giftly lets sender gift money to someone and the someone can choose the gift card retailer. Then giftly sends the card. WORST redemption process ever for the recipient -- SKIP this vendor!
Received email of giftly card from family member in different state - great idea I thought. BAD implementation -- what I had to go through to redeem is ridiculous. Received my card from store of my choice. Call to activate -- yes, totally get that. But to set PIN to use the card you have to go to the website. Guess what? Website doesn't have PIN set option. Customer service doesn't answer, menu option says to set PIN on website, you're supposed to email them with your problem (really? I wanted to walk out the door and use my card)
If you google how to set PIN it says to call customer service (see above about what happens when you call customer service). Continued to google and found link to link to link of ** differently named website ** on where to set pin. BUT still don't know how to have merchant run card (debit? Credit?)
Oh, and yes, they charge you if you don't use card after 12 months. That should be illegal.
BAD system when so many others are easy and straightforward to use.
PASS on this and find another gift card system! 100% say use someone else!
Sourced from SiteJabber
Review by Karin7 months ago
Review by SANDRA CORMIER7 months ago
Local restaurant would not accept Giftly card UNLESS you first pay cash to cover any amount over the value of the card. Not really an issue unless you are aware of this restriction. Having a Gifly card repeatedly refused, and being embarassed infront of co-woorkers as you scramble for money, is not the way to go. The restaurant was not aware of the issue but nothing was ever said by Giftly. If you want to use their service please advice anyone you are gifting this dubious gift to to use. They will NOT reveal this issue until after you call much later! I will never use their service again.
Review by jim lederer8 months ago
Had a customer very upset because our restaurant had never heard of Giftly. The Giftly certificates are not intuitive. In essence they SUCK. But this is just my opinion. Now the guest is pissed at our restaurant because the guest had to pay for the food and did not know how to get their money. Now we lost a first time guest due to a poorly run gift card company? Makes no sense to me. Took me 15 minutes to figure out how this company is run. It is real, yet not real good.
Review by Cindy Jenkins8 months ago
Gifted.com is a Total scam just check them out on google first before you give them your credit card info!
Review by Ogartrek Services1 year ago
Giftly is a SCAM. Ogartrek Services is not associated with Giftly in any type of shape or form. Ogartrek does NOT except gift cards nor given Giftly any type of permission to state or use our name. Any type of infringement or use of our company name will not be tolerated.
Review by Kaneesha Scott1 year ago
Scam!! Sent a gift card, ended up just being a free for all ... okey I guess that’s fine.... the recipient cashed out and never receive the money. Customer service is a joke and $75 down the drain. I’m repulsed by this low grade company.
Review by greatsexpectations6 years ago
Got $150.00 from mom to get a specific item for my son from santa, a month later the funds are still not posted to my paypal and I can get ZERO response from the site. THANKS FOR RUINING CHRISTMAS GIFTLY!
Sourced from Web Of Trust
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