I’ve been using Blys for a while for regular massage therapy. All therapists, though differing in style are very good at what they do and the service is professional and considerate. It’s a easy decision to book as I know my purchase will be returned to me in service.
Review by Theerawat Molendi1 week ago
Fabulous experience therapists Cert professional and on time. Can’t wait to book again!
Review by Mekesia2 weeks ago
I highly recommend Blys massage they are professional, the massage therapist was absolutely fantastic, kind and gave one of the best massages ever !!
Review by Tocanishia3 weeks ago
Therapist was available at short notice and was great massage!
Review by Sarojanee1 month ago
Easy to use app enabled me to organise a massage with only a couple of hours notice. The masseuse called when she was on her way and the app enabled me to track her location. The massage itself was great and I definitely felt more relaxed afterwards.
Review by Mohammadmahdi1 month ago
The office staff were purely money orientated.
I was called so many times during business hours, which was a little unnecessary.
I was extremely disappointed when called to provide payment details after I had already provided them online. I was away from my wallet at the time of the call as it was hours later, and told "we can't find your details, without payment we'll cancel your booking." Due to having a sport injury i needed the massage and my normal therapist was unwell. I had to leave work to get the card details, only to be informed "that everything is ok, we found your payment details." A classic example of your staff failing in their diligence at the customers expense.
So overall, the staff are purely money orientated, lacking diligence that led to an extremely negative experience as they lack respect for your customers.
Unfortunately due to the extremely poor customer service, I will not use this service again, nor will I recommend it to anyone. It is unfortunate that the office team are such a let down, as the experiance that the therapist provided was fantastic.
I could not fault the therapist, Vanessa was amazing.
Review by Herrowpreeze1 month ago
Great service! Will be using them again in the very near future!
Review by Mihnea1 month ago
My pregnancy massage was absolutely 10/10! Customer service and timelines was spot on also :)
Review by Llinda1 month ago
Blys has been so very helpful has given me lots of information regarding the app and also sent videos on how to treat your customers fantastic company to work for
Review by Bafford Mossa1 month ago
Fast service from booking to appointment.
Easy to book
Review by Minichelsea Kundak1 month ago
Everthing was great except the booking page was confusing when applying a gift voucher
Review by Shamaeem1 month ago
Excellent support and a brilliant idea!
Review by Amzasaf1 month ago
great service online and on the phone thanks for providing a great service In home massage fantastic once again thanks
Review by Badbad1 month ago
Great massage therapists in Brisbane, however difficult to get someone to come on the same day.
Review by Beckabennettt1 month ago
Great professional massage, well done
Review by Zobir1 month ago
Wonderful, very detailed
Review by TylerL1 month ago
Convenient, professional, value for money.
Nick was my therapist, and before going into the massage, evaluated and assessed my history verbally and performed needs based analysis.
He targeted the areas I identified and was very experienced. I give Nick's service 5 stars.
The Blys app from a UX perspective was easy to use, intuitive and gave me all the information that was required including updates and reminders. The avatars of the therapists were a huge plus from a security standpoint.
All in all, no complaints, great communication, accommodating very fairly for cancellations within certain time frames.
Review by Hickam2 months ago
I have used Blys a few times now and have been happy every time . Last night I had another massage and was lucky enough to meet Don. He not only was amazing at what he does but was super friendly and a complete gentleman. The only negative part is knowing how busy he is and knowing I won’t find anyone else as good 👌🏼👌🏼
Review by Nosy Kritsovas2 months ago
Easy to use, on time, good massage.
Review by Stewey Loubel2 months ago
I Was in so much pain that when I went away for the weekend I needed a massage practically on arrival. The hotel couldn’t provide me a massage short notice so I used the blys app and was able to get someone to come out to the hotel. My therapist Gemma was amazing. That’s why I booked her for the next night as well!
Great professional service!!
Review by BStecik Stoerman2 months ago
I found Vanessa B to be EXTREMELY wonderful and her knowledge and skills regarding Parkinson’s was OUTSTANDING.She made me feel totally relaxed and she was very THOROUGH .I will definitely be rebooking Vanessa B due to her amazing skills .Don’t spend money on shopping centre therapist as I have had many both here and overseas and I have to say Vanessa has been by far the BEST.Money well Spent !!!!THANK YOU Vanessa 💝
Review by EMcD2 months ago
I am very pleased with this service !! The massage therapist was very professional was on time and VERY VERY good . This service was so very convenient .It was nice to have a great massage and not have to drive home . Just go to bed relaxed and slept like a baby .
Review by Cbj2 months ago
Great efficient service
Review by Aanal Tauanuu2 months ago
The massage therapist were professional and provided a relaxing massage. The attendees of my event were very happy.
Review by Lesroy2 months ago
Just started with Blys seem to be a lovely company very efficient good communication.