Gasbuddy.com Reviews

$75 limit a day. And whoop whoop I saved. 68 cents. Waste of time and a card space in my wallet.
I need 50+ gallons of gas!
For me, GasBuddy only is beneficial to find stations prices.

Scanned prices through gasbuddy app. And went to gas station that gasbuddy said I would save 4 cents a gallon. (Snappys on the attached photos) Scanned my card, pumped the gas then received the message from gasbuddy saying I saved 2 cents a gallon. I have been waiting for their so called customer service to address this issue for weeks now. I can save 3 cents a gallon EVERY TIME I use my Speedy card plus I get points to use on purchases so why waste my time with this poser app.? I seriously doubt there're savings out as promised by gasbuddy and I am deleting my account after this review and going to use a cash back credit card that delivers what they say. That's better savings than this ripoff company. Gasbuddy has BBB complaints and deserves them.

Setting up the actual card they mail you is next to impossible. I followed the instructions but there is nowhere to activate the card and create a PIN. Usually you'd call a phone number to activate but they want you to do it on the GasBuddy App. Also, when trying to verify the amounts of money that they put into your checking account it repeatedly shows errors and will not allow me to do so. Hope my Checking account is safe after I put in in the app. Taking my bank information they have down 100% go figure. Nobody answers the phone when pressing any option for help.
Lastly, the reported gas prices are correct about 50% of the time.

Signed up back in 2011. Everything was fine until some guy mobilsparky signed up and posted wrong gas prices. Contacted them reported the guy and my account was then limited in what I could do. In other words I got into trouble for reporting the guy. Til this day nothing was ever done to this guy! He still reporting wrong gas prices. This app is useless. Support is none existing!

Cancel all and I am very disappointed with this program. I still don't understand the two charges for using this card and then it limits my gas volume…………should have read the fine print. I am 20 dollars in to this program and it wasn't even close to a break even.

There is no way they need my driver number to get my identity. Its cash back not a bank account. Don't trust them

Please make this for CarPlay and Android Auto! How have you not yet? It only makes sense...

THE NEW PAYMENT CARD WIL NEVER BEAT THE 5% DISCOUNT I GET WITH MY SAMS CLUB CARD - THEIR HYPE ABOUT SAVING UP TOP 40 CENTS PER GALLON IS A LIE. GETTING THE CARD WAS A WASTE OF TIME. BUT I STILL LIKE THE APP

I ordered the gas buddy card received it activated it and it worked twice. When I went to open the app subsequently none of my information was in my profile and I was being asked to sign up for gas buddy again As if I was a new customer Even after I login with my information. Tried calling customer service to no avail no one answer the phone it's robots. So now this establishment has all of my personal information and I have no benefit for giving it to them. There are too many bad reviews and people saying the same thing that this is not an accident. I will report them to the BBB'

Deals disappears and they won't refound because they have to pay road assistance that if you click to cancel membership without it won't be 9.99 will be 7.99 meaning they get the money and I have an un used membership for a whole month.

This App allow you to find the best gas prices in an area. They have challenges to earn points to win free gas.

I have been paying the monthly fee for roadside assistance and now i need it they said they cannot find my account! Now on the side of the road with NO HELP because of them

It's not done by regular drivers anymore gas stations have their computers set up to cancel out anyone in their zip code selling gas for less than they are. It is turned into a joke

Fu gas buddy. Uber drivers relied on you. Now you want big $ to access.
Democrats, Progressives and Biden. Ruined your business model.
Your going out do business very soon, idiots

It is virtually IMPOSSIBLE to ever reach someone in customer service. If you call the toll free number on the gas buddy card it is answered by a robot and no matter what your needs/situation may be you can NEVER speak to a live person, and every message you send using their app is returned using a bot message. I updated my bank information five days ago and they still haven't linked my new account to my gas buddy card. Really, in the 21st Century where computers run everything and anything is instantly available with the push of a button. Absolutely ridiculous!

Terrible web page. News and blogs are older than Fark links getting "greenlit" by the mods.
No Forum page anymore

I have an RV with an 80 gallon gas tank. After many requests GasBuddy raised my purchase limit. I let them know I was going on a trip. After my first fill-up the pit a hold on my card cause of the quantity of gas I purchased and the purchase not buying in my home town.

Their customer service folks never answer the phone so attempts to resolve the issue were a waste of time.

After the trip was over the released the hold. Clearly that was a bit too late.

I have asked to speak to a supervisor and of course I have NOT received a phone call.

I will be looking into other options to save a few pennies on each gallon of gas

Jerry

Several individuals continuously change fuel prices in Torrance Ca area to incorrect higher values almost daily.
TuancanCook At Costco & Arco in picture is daily.

At one time it was the greatest thing since sliced bread. The app on my phone stopped working about 10 months ago and despite numerous attempts to get help from customer service it is no use. I now only get solicitation email but no good use from the app any more. Too bad. It was once a very useful app not any more. Researching this on the WWW I find that I am one of many people with this problem. Hit my GasBudy Icon ad all it will do is search for the server non stop. Had it try for almost an hour once. I have just removed the app from my phone, never to use it again. Also canceled my subscription to the updates on the website. USELESS. As can be seen on the picture, that is as far as it ever gets.

Otto Kudrna GySgt USMC

Completely changed from inception! Used to be great for finding prices and logging consumption. Nothing but gimmicks now. Uninstalling as of today!

GasBuddy USED to be an awesome site--lots of current information about gas prices and other transportation topics. But then, about 3 years ago, the current owners bought it out and they COMPLETELY trashed the site. They shut down the communication between GasBuddy members. The membership can post daily news article. Originally, these articles had to be related to gas prices or other transportation-related topics. Now, they let ANY idiot post any political crap, or any other opinionated garbage. The current owners show absolutely no concern for the membership that does the work of posting current gas prices. All they are interested in now is selling advertising to convenience stores, and trying to con people into giving them access to their financial information in exchange for a very small discount on gas purchases ONLY IF you use their payment system. I still use it to check local gas prices, but, since prices these days are fairly stable, the lowest priced stations stay consistent.

The Waco, TX area GasBuddy website is dominated by people who just repost the previous price and have not actually gone to the gas station to see the current price. On Saturday, 5/2/2020 member "dbhewitt" posted prices at nearly every gas station on on the Waco, TX GasBuddy website. Many of the stations are 10-12 miles apart, yet he was able to post over 50 prices in under 30 minutes???
For nearly 2 weeks, dbhewitt posted $1.20 for regular at Rudy's BBQ Store and gas station. During this time I went to Rudy's and found the price was $1.51 but I did not post that price just to see how long dbhewitt would continue to post the wrong price. dbhewitt continued to post the wrong price for another week until someone finally posted the correct price a few days ago. Then dbhewitt started posting the correct price.
Thats exactly how dbhewitt operates....he just reposts the previous post and if nobody changes it, he keeps reposting that same price until someone corrects it. GasBuddy does not provide any vehicle to complain about people who are abusing or cheating on the price posting rules. It used to be that posting you would be banned form the site if you deliberately posted the wrong prices. That was a good start, but some people like dbhewitt have multiple identites on GasBuddy and they just switch to identities and keep on posting the wrong prices. I strongly suspect that dbhewitt has at least 2 other active alias identities.
Finally, I refuse to post prices, and have not posted prices in well over a year because of dbhewitt and a few others who feel they must be the only person posting prices...right or wrong !
As seen by the poor reviews here, GasBuddy needs to get back to the basics that got their website on the map...and that is having members post honest prices and banning cheaters. Now GasBuddy is only interested in revenue from it Convenience Store sponsors and not interested in anything the members have to say....that's why GasBuddy has dropped the Forums, the Whiteboards and shut off all avenues for GasBuddy complaints from their website. I finally had to due a search for "GasBuddy Complaints" and only found this website and the Better Business Bureau website.

Signed up said they sent the card never got it. Tried to contact never respond. Crappy outfit don't bother waste of time. Doubt it even works.

Or you'll be ripped off to a premium extent. I've used Gasbuddy for over 6 years to find cheap gas and that's fine. Then they offered Gasbuddy Premium with savings and roadside assistance. The first time I needed roadside assistance I was told I didn't have a roadside assistance plan and that I could buy one for $149. There is no phone number to talk with anyone at Gasbuddy. Emails are returned after 2 weeks with no answers, only "can we help you further?" I have contacted my attorney to demand remuneration.

the last 2 times I have used my gas buddy card when the debit showed in my bank account it was not 5 cent per gallon. I use to be 5 cent a gallon for the past few years.WHAT HAPPENED??