Bulb broken on the light when delivered. Complained and after a picture was sent off a new bulb was despatched, even though it was over the Christmas break.
You only know a good company when there is a problem and you see how they react.
Many thanks, great job.
Review by Kushwaha1 week ago
Great product, good quality wood. Had a few issues with the handles but service team were really quick to respond and sort out the issue!
Review by Mr Gardner1 week ago
Great product bought at great price and thereafter excellent customer service when courier lost parcel and replacement was sent without hesitation.
Review by Sefu2 weeks ago
Really great service from furnwise, they are super helpful arranging alternative products when my chosen tables were not in stock. They even offered to waive the additional cost for me!
Couldn't recommend more this is my second order of furniture and always been happy with products
Review by Emze Dassouli2 weeks ago
Quick easy to order and lots of updates of journey time right up to delivery. Would use again
Quality is brilliant and photos are correct in colour etc fits right in with existing decor
Review by Matthre2 weeks ago
Great customer service and really good quality products!
Review by Shoukat2 weeks ago
Bought 2 very unusual light from this company they sell some really different things, they were very well packed up and did not take long to arrive, I would recommend any one to look on this site if you want something different
Review by JaneWright2 weeks ago
Very bad. Item arrived with box ripped open like a rat had chewed it, when opened BLOOD stains on the INSIDE of the box. Worst delivery I have ever had. Plugs NOT suitable for the UK!!
Review by GemMc2 weeks ago
Polite helpful service and goods delivered as arranged and well packaged
Review by Blahba2 weeks ago
The floor lamp that we ordered is fantastic. Unfortunately one of the light bulbs was damaged in transit. However, the customer support was excellent and we received a prompt refund for the light bulb. Great products and customer service. We will be buying some more lights.
Review by Mirha2 weeks ago
Fantastic products! I bought 4 table lamps and they go great in my living room and bedroom. Thank you Furnwise! ☺️
Review by Gintanjali3 weeks ago
Super quick delivery, looks perfect!
Review by Kiali3 weeks ago
Beautiful hanging pendant and floor lamp. Very good quality, very stylish and very unusual. Delighted with purchase. Small problem with a broken glass shade on delivery was resolved in a very efficient and friendly manner. Would happily use this supplier again - highly recommended!
Review by Gehenna3 weeks ago
Fast delivery and quality product - would recommend!
Review by Cezza Shchedrov4 weeks ago
Ordered a coffee table, after 2 weeks it had not arrived and no correspondence from company regarding expected delivery dates. Contacted company, very helpful and informed me product not available for 4 weeks. I'm okay with that, however, it would have been more professional and less worrying for me if the company had emailed me regarding this.
Review by Romancé4 weeks ago
One chair leg cap missing, one has fallen off. The delivery was quick though.
Review by Raoji1 month ago
I’m just about to order the industrial table set . The value is very good to go with your excellent taste . You’ve made furnishing a room even more exciting .
Review by Jets Molyare1 month ago
I ordered 8 Jax shelves and I was expecting the shipment from UK. However, shipment was made from outside the country. tracking the good was absolute useless. None of the deliveries arrived as scheduled on line.
I can't call Furnwise only chat on-line. No help there as sometimes are not even on the chat. No help apart from telling me to keep tracking the goods. 5 out of 8 shelves only arrived as yet. No updates, and they expect you to chase the delivery as they will not do anything.
Review by Ciencia Counters1 month ago
Very good quick service chairs are really comfy I bought three but one of the chairs isn’t level it rocks a little ,all ok when seated though . I found them very comfortable.
Review by Manxbill1 month ago
It took weeks for the item to arrive, when it did the quality was very poor and it was damaged
Review by Alltown1 month ago
Lovely set of bedside tables. The only reason I haven’t given 5 stars is because there were a few dents in them from transit but as the style is fairly rustic I didn't want the hassle of sending back. Speedy delivery however and good price. Thank you
Review by Peruna1 month ago
Review by Pudaz Oxtafia1 month ago
Ordered a floor lamp a week ago and was informed via email and also stated online that I would receive my item within 3 working days, still no sign. I emailed the company and they told me that the item wasn't in stock and it would be in tomorrow, which I was not informed by this and again this is stated on website I would be sent an email. I also spoke with jsomeone via Facebook who actually told me the item WAS in stock and should of already been shipped. So I am slightly confused when exactly I will receive this item. Not very good communication I just hope my item it as good as it looks on the website.
After having an abusive email from a man called MARTIN demanding I remove this review I told him no and with no confirmation from myself he has gone and cancelled my order without my say so! Just shows how childish and pathetic this company is. DO NOT BUY OFF THIS COMPANY!!
Review by Lasardancing1 month ago
I would have given 4 stars as there was a lack of clarity with respect to pricing on the website, however, the item is so good I've given 5 stars.
Review by TBaby Burtovyy1 month ago
Ordered a chair for my office. Product was fantastic quality and delivered very quickly. Commutation was excellent. By far the best online furniture order experience I've had. Highly recommended.