Never been so happy to see a company go into liquidation. Couldnt think of more deserving bunch of useless idiots. So glad no one else can be conned by them ! Good riddance !!!!!!
Review by Glitterjunkie1 year ago
I have placed my order on 5th June and it should have arrived within 7-10 days. On 9th June I was told that my order arrived damaged and is currently out of stock and won't be back in stock until 31st July. That in itself was pretty bad but I have decided to wait. Today, 3rd August I have emailed them asking about the status of my order as no one bothered to get in touch with me to update me and was told the following: "Your order has not yet come in and is due in on the 27th August. I am so sorry for this inconvenience. Would you like to wait?". I have been online shopping for years and bought items from various companies, a lot of them small and family run and I have never ever had such an appalling experience!!! Stay away from this company unless you want to live in the house without furniture for months as they cannot find the stock for the things they have listed as available on their website!!!
Review by Nodella Kiryczuk1 year ago
Love the sideboard .We found it very easy to build. Each piece was clearly
marked, but the drawers were hard to fit to the runners as the instructions are not very clear .
Review by IanMiller2 years ago
Every box was dented and held together with tape. Many parts were marked as returns even thought I had ordered new items. Many of the parts came dented and scratched.
Easy fix right? Wrong. 2 weeks trying daily to contact them. They don't answer the phone, respond to messages or emails. Happy to take your money and, it would appear, not so happy to resolve any of their mistakes.
Avoid this company like the plague.
Review by Marcass Derrow2 years ago
Lovely product ..speedy delivery and very reasonably priced ..
Review by Delrina Tjendera2 years ago
They was a great company to communicate with and was fantastic with my order. Delivery arrived as expected. Thank you for all your hard work during my orders
Review by BiancaS2 years ago
Ordered on 8th Aug, received a call to say my delivery would be today, it didn't arrive, I've been trying to call the office all week to get a rough time for the delivery and I left a voice mail, no one has got back to me! Mail box now full so lots of people are trying to contact them and they are not even picking up the messages, no response to an email I sent mid week, I feel like I have been conned
Review by Pendersons Angelichio2 years ago
Got to say A1 service and quality of what we purchased very good .
Review by David S2 years ago
I ordered a wardrobe which has not been delivered and now I cannot get hold of the company. Would not order from this company again.
Review by WanechekArt2 years ago
Fast delivery, furniture was easy to put up.
Review by CWilliams2 years ago
Very easy to order and delivery went smoothly. Thank you.
Review by JCustomer2 years ago
Wardrobe arrived with the wrong door but customer service sent replacement part immediately. Replacement part sent was also wrong but once again customer service sent second replacement without question. 5 stars for service but ok product as the whole process took a few weeks but we got it done eventually.
Review by Roshard2 years ago
I bought a wardrobe a few months ago. I had to wait 2 weeks as it was out of stock, which is kind of OK. I then received the wrong colour of wardrobe. I had it uplifted and the right one delivered. This one was damaged but not noticeable from the outside so I accepted it as I could wait no longer for another one. I was offered £15 compensation for the wrong item, I asked about a little more seeing as I had a damaged wardrobe. I waited 3 weeks for a reply which is ridiculous. They then offered 5% off a future order, which is no good as I will definitely not be ordering again. Awful aftersales service.
Review by Nitavf2 years ago
I have ordered few products across 2 orders from the same range and after one of the items was faulty on first order they swapped the product without any issue, also on next order we placed I received discount due to the inconvenience on the first order.
Thanks to Conor who dealt with the orders accurately and with the issue in due course!
All the furniture look great and it's so nice to have the same range across the bedroom!
Review by Tenesse2 years ago
BEWARE- CON??!! Worst service ever. Money taken no goods! I ordered 2 drawer units in July, then I received a message from Conor to say the 'bed' was out of stock. Expected 4 August but i would not be invoiced until in stock. The money was taken 7 August. I chased and called for a week after that and eventually got a reply to say they may arrive in September. I asked to cancel the order but Conor has refused to answer any of my emails and no one will answer the telephone. I have no option but to instruct a solicitor now.
Review by Aneev Shelpman2 years ago
Just put the units together today and found allot of scratches, splits and cracks on the inside of the panels. One glue pot burst so the wooden dowels for that set of drawers were stuck together and unusable, fortunitly we had spare ones at home and a wooden glue tube at home to salavage it. Once put together they do look nice, but for the price I paid I am disappointed in the state they arrived in..
Review by Thelendrius2 years ago
Good furniture! Really good value and good looking.
Review by Mailvannan2 years ago
AVOID- I had ordered an expensive bedroom furniture sat online, payment was taken immieditly.
I called as after at least 5 days I was concerned I had not heard anything at all from them but I was reasured everything was ok and that I would have a call in 3 days to arrange delivery. I never received the call but had an email some days after to say my order was not ready and not even in stock and they wouldn't have stock until the middle of the next month but they could not give me an exact date!
I asked if there was a suitable replacement that matched what I had ordered and the same quality. I was offered the very basic bedroom suite package. As I had ordered something that was quality I declined as it was not of the same standard. My package was more for a double room with large double wardrobe with shelf, big chest of drawers and two bedside tables. I was offered a bulk standard small wardrobe with no frills, small chest of drawers and one bedside chest which all did not have the same quality of detail in the wood. The package was £100 cheaper than I ordered so they said they would return the difference I had paid or I could put it towards an additional bedside chest to match the suite I had ordered.
This offer was not suitable as I had saved hard to finally buy my son a decent bedroom suite and not have a bulk standard set.
I had asked what else they could offer as they took my money right from the start even though it stated on their website clearly that they would not take money if an item is out of stock and they would contact immieditly if it was which they did not in my case as they took the money immieditly, did not contact me, then lied to me on the phone when I started chasing the order saying my item was ready in a few days and have me the immpresion I would have it delivered in the next few days, then I had the email a week after I phoned them to say it was out of stock and won't be back in stock for at least 3 weeks. I was told I could choose a different one but would have to pay any extra but there were no other solid wood choices simular to mine within an additional £150! This was all in emails on a Thursday afternoon then as soon as I asked for a refund they suddenly left the building for the bank holiday weekend and I didn't get a reply until the following Wednesday.
I had asked for compensation for the way thry had recieved me and kept hold of my money over the weeks but was told as I was not keeping the order-which they could not provide then they would not offer anything.
I only ordered with this company after reading review some negative but mostly positive but I wish I had thoroughly done my research.
They do not keep to their own terms and lie and decieve.
Review by Saull2 years ago
An absolutely beautiful piece of furniture. A really good price for great quality.
Review by AdamK2 years ago
Excellent quality for the price , it was delivered an hour before the time given, lucky I was in.
Review by Agrossfrei2 years ago
Good quality furniture,easily assembled.
Review by Phlenoid Marean2 years ago
Would not hesitate in recommending this company. Very professional and kept us up to date from ordering to delivery
Review by Coupr2 years ago
Excellent quality furniture and very friendly and helpful staff. Will be buying from them again.
Review by Suepnz2 years ago
Good quality and great service.
I bought a three door wardrobe which arrived very quickly and in good shape. Assembling instructions were adequate.It took my partner 3-4 hours to assemble and now it looks quite nice.Happy with my purchase!