We could not be more delighted with our Devonshire New Oak bedside tables, dressing table and mirror which were delivered on time as promised yesterday (and a week earlier than originally estimated). Superb quality solid oak furniture at a very reasonable price. Brilliant efficient service. Would definitely recommend Furniture Plus Online! Sue & Pete, from Dunmow.
Review by Crosspointe Baandnet2 months ago
Easy to order, straightforward delivery.
Review by Navyi2 months ago
Furniture was delivered earlier than advised. On both occasions the delivery drivers seemed to be in a rush to just get in, dump the items and get going as quick as possible. Loads of packaging to dispose of afterwards.
Unfortunately on the second delivery the triple wardrobe was missing the rail on the robe side. After a phone call into the shop, I was assured I would receive a rail the next week from the factory. I did, however it was a rail for the double side. After another phone call where it was suggested that they thought I had said the double side (!), I was assured the correct rail would be sent however when it arrived it was like a cheap aluminium off-cut, nothing like the other rail which has resulted in us getting the double replacement cut down to size.
Overall a disappointing customer service and a feeling that they had our money, so it didn’t matter that they hadn’t fully delivered on the order.
Review by Lede Rampton2 months ago
Excellent service from ordering to delivery.
Review by Supastra3 months ago
Product as described on the website. Quick service. Excellent support from distributors.
Review by Edlihtam3 months ago
Delivery on time,great quality cabinets and 2 lovely men carried my furniture to desired room
Review by Belladory3 months ago
Cupboard came well packed on time and was good value
Review by Javila Randika3 months ago
Quality products, delivered professionally and pleased with the appearance of the furniture.
Review by Duha3 months ago
Delivered before we expected it
Review by Grapewine3 months ago
Excellent service and delivery men very helpful
Review by Angelwolf Franckot3 months ago
Excellent value, communication and a great bookshelf.
Review by Rimps3 months ago
Item was easy to order with excellent communication from the company throughout. Delivery was prompt and efficient with very helpful delivery men. So pleased with the item that we immediately ordered another one! Would definitely recommend this company to others.
Review by Lyssa3 months ago
First time of using this company. We bought a chest of drawers and were very impressed with the quality. From ordering to delivery we were very impressed and would highly recommend to anyone.
Review by Kohana Hoitink3 months ago
Impressive -on ordering said 12-14 weeks wait but rang by a lovely lady telling me a week after ordering to say order ready to deliver if we wanted it 😁👍 arrived v well packed and undamaged unlike purchases made from other well known brands ' happy happy happy -well done Team furniture plus- v well recomm
Review by Kalloubi3 months ago
Very efficient service, received text when goods were ready to be delivered to confirm a delivery date, which was three weeks earlier than the expected six week wait 👍. Delivery team phoned 30 minutes before they were due to say they were on their way. Goods arrived extremely well packed and in good order. On the whole a very good experience with this company.
Review by Affroza3 months ago
The website was easy to use.
The delivery was very well organised.
The products are well made and the description on the website was accurate.
I would use this company again.
Review by Hayla4 months ago
This is my second order from Furniture Plus and I wasn’t disappointed. The furniture is great quality and delivery is second to none. Thank you again for a great service.
Review by Bossco Crasti4 months ago
Very swift delivery service although the guys could have done with a slightly larger van! Polite helpful delivery staff.
Review by Engy Rancourt4 months ago
A big thanks to furnitureplusonline for my beautiful furniture. I found this firm to be excellent. The furniture arrived ahead of the time stated and is of a very good quality. The packaging was outstanding with very good care taken in delivery. The 2 man team were pleasant and courteous in their manner. I found this firm online by chance and I am so glad I did. I would have no hesitation in recommending them or ordering in the future.
Review by Shaneque4 months ago
Ordered a coat rack + shelf, estimated delivery 10-12 weeks. Had to contact them 4 months later to find out where it was. No explanation, no apology.
Review by Ascgjoif4 months ago
Ordered an oak cheval mirror and was sent email confirming that lead time was 5 weeks (as per web site listing). Received phone call after exactly 5 weeks to arrange delivery for 3 days later. Delivery update information was the best I have ever received (and I do a lot of online shopping). Delivery driver was helpful and polite. Packaging was robust and ensured no breakages or damage. Last but certainly not least, the mirror is beautiful and exactly as described. Can you tell I'm impressed? If only all companies could do business like this - well done and thank you! Highly recommended.
Review by Gabone4 months ago
A very well made piece of furniture. Good value for money.
Delivered on the day promised.
Review by Abhimunyu Minoo4 months ago
Brilliant people to deal with, furniture absolutely fantastic will buy again
Review by Raele Mircovich4 months ago
Have bought 3 items and very pleased with them. Company communication good in relation to item that we ordered when out of stock. no issues at all. About to look for another item we need.
Review by Sangiada Banal4 months ago
Really pleased with the display cabinet, good quality. Was told up to six weeks wait but in came within 2 weeks. Very helpful and friendly people when I called with a query.