Excellent customer sales service and excellent quality product. Bought Dorset oak large tv unit. Looks wonderful in place in the lounge. Very solid and beautifully finished off. Bought from FurniturePlus before and certainly will do again when I am next looking for more furniture.
Review by Daenya Dayle1 month ago
Excellent really but would prefer them to at least offer an unpacking service/set up service even if there was an optional cost for the option
Review by PoBeC1 month ago
Efficient, helpful and courteous
Review by Presta2 months ago
Really pleased with the whole shopping experience the coffee table matches exactly the furniture we have had for several years and can’t find locally anymore so to find with yourself and have such great service was brilliant.
Review by Diegão3 months ago
Good quality furniture at a very good price. Ordered over telephone and 3 weeks later phoned to arrange delivery. First class, quick and easy to order, professional service on telephone and by delivery men, would not hesitate to recommend them, they do what they say and provide a good service, very pleased customer (I ordered from the Avon Oak Range) and am very pleased with my purchases.
Review by Gocardi4 months ago
Online ordering was straightforward. Communication regarding delivery was accurate. Furniture was delivered in perfect condition due to being very well packed.
Review by Jaepark4 months ago
Really good product delivered within expected timescales.
Review by Stanno4 months ago
Ordered a piece of furniture almost 3 months ago, it said on their website that delivery would be within 4 weeks. Well I'm still waiting on it. Finally it should have been delivered today, but have just recieved a messaged saying unfortunately they won't be able to deliver today now. Have no idea if the furniture is decent or not as who knows when I'll get it now, if nothing else they need to switch to a courier that can actually do their job properly.
Review by Servane Grever4 months ago
First class service
Review by Niwit4 months ago
Refuses to accept my order. Keeps refunding me or they say they do. Now instead of a 2 week delivery it’s months. Avoid!!!
Review by Cherla Gonad6 months ago
Item arrived at specified time and carried to room upstairs. Staff member removed all packaging and placed item in the required position in the room. Packaging was taken away. Very pleased with my blanket box and the service I received. Will definitely be recommending them and purchasing from them again.
Review by Dizem6 months ago
We could not be more delighted with our Devonshire New Oak bedside tables, dressing table and mirror which were delivered on time as promised yesterday (and a week earlier than originally estimated). Superb quality solid oak furniture at a very reasonable price. Brilliant efficient service. Would definitely recommend Furniture Plus Online! Sue & Pete, from Dunmow.
Review by Crosspointe Baandnet6 months ago
Easy to order, straightforward delivery.
Review by Navyi6 months ago
Furniture was delivered earlier than advised. On both occasions the delivery drivers seemed to be in a rush to just get in, dump the items and get going as quick as possible. Loads of packaging to dispose of afterwards.
Unfortunately on the second delivery the triple wardrobe was missing the rail on the robe side. After a phone call into the shop, I was assured I would receive a rail the next week from the factory. I did, however it was a rail for the double side. After another phone call where it was suggested that they thought I had said the double side (!), I was assured the correct rail would be sent however when it arrived it was like a cheap aluminium off-cut, nothing like the other rail which has resulted in us getting the double replacement cut down to size.
Overall a disappointing customer service and a feeling that they had our money, so it didn’t matter that they hadn’t fully delivered on the order.
Review by Danketh Pekon6 months ago
Furniture came as planned, the delivery guys took it to the required room, bedroom. Lots of packaging to take off, but no damage to furniture. I’d buy again.
Review by Lede Rampton6 months ago
Excellent service from ordering to delivery.
Review by Supastra7 months ago
Product as described on the website. Quick service. Excellent support from distributors.
Review by Edlihtam7 months ago
Delivery on time,great quality cabinets and 2 lovely men carried my furniture to desired room
Review by Belladory7 months ago
Cupboard came well packed on time and was good value
Review by Javila Randika7 months ago
Quality products, delivered professionally and pleased with the appearance of the furniture.
Review by Duha7 months ago
Delivered before we expected it
Review by Grapewine7 months ago
Excellent service and delivery men very helpful
Review by Angelwolf Franckot7 months ago
Excellent value, communication and a great bookshelf.
Review by Rimps7 months ago
Item was easy to order with excellent communication from the company throughout. Delivery was prompt and efficient with very helpful delivery men. So pleased with the item that we immediately ordered another one! Would definitely recommend this company to others.