Great place to stay. Very clean and up to date apartment. Great location with easy access to many sites. Would definitely stay here again.
Review by Dlaw1 month ago
The apartment was as described. I enjoy the stay.
Review by Usrnmdanny2 months ago
Furnished Quarters was really great. I was in town for nearly two months and dreaded the idea of staying in a hotel. I had everything I needed to feel right at home. Housekeeping every two weeks was such a luxury, and I was happy that the laundry and gym were conveniently located on the same floor so I could get a workout in while washing my clothes! Also, I felt really safe knowing there is a door person 24 hours a day.
Review by Elks2 months ago
Great communications on all aspects of the lease
Review by Pradhnya Brunmaier3 months ago
The staff were really responsive to all of my queries. The styling of the apartment is slightly dark and a little dated, but clean and neat with most everything you need in the kitchen. I especially love the little touch in the bathroom to help you get settled in. I would recommend that you do the same in the kitchen - a little salt and pepper to help people with cooking is always a WELCOME touch!
Review by Nztintin CustomerBob3 months ago
FQ team is VERY responsive, helpful and friendly. The apartment was well kept and very nice. Will DEFINITLEY use them again!
Review by Eszti Czajkowska3 months ago
I leased an apt.at 25 Bank St. White Plains for 4 weeks this summer. Tried to see apt. month before i arrived. Was told no one around to show me apt.
Went to move in a month later and was shocked what apartment looked like. Pictures on their website are totally staged and look nothing like apt. I was suppose to lease. The apt. was dingy.
Furniture was worn. Could not sit on tub chair as you hit metal base. There was mold in the shower. Carpet was thread bare.
Couch was vintage 1960 pleather. Cocktail table was 2 end tables put together. 4 seat dining table was pushed up against kitchen counter.
Was told by management that you could not hear train as long as window was closed...heard it and its whistles 3 times in the 20 minutes I was in apt.
We never moved in and stayed at a Hyatt, which was not much more expensive and beautiful.
They charged me for 15 days and i never stayed there.
Have filed a lawsuit in small claims court..
Beware...make sure you see what you are going to lease before you sign!!!!
Review by Changwei3 months ago
Convenient located and of good size but the conditions of the building and the apartment itself are really dated.
Review by Jodeth3 months ago
Studio was perfect
Review by Karoliine3 months ago
Everything I wanted and more.
Review by Aristotel3 months ago
Excellent experience, preferred place to stay
Review by Suter3 months ago
Wonderful customer service and the apartment was great! I will definitely use furnished quarters again!
Review by Gedmante Rasymiene3 months ago
A 6 week stay in a one bedroom at Instrata Nomad was a great alternative to a hotel room. However, poor customer service issues during initial enquiries, as well as booking and payment processes were frustrating and disappointing. (Had a suitable alternative been available through another company, I would not have proceeded with FQ). Soon after arrival, I was advised that the sofa in the apartment was not up to standard and would be replaced within a couple of weeks. The new sofa did not eventuate, nor was there ever any further update about the matter. However, the apartment and building were great.
Review by Bafford3 months ago
Very professional and prompt service. Considerate to accommodate all customer needs. Had a great time staying in the properties maintained by FQ.
Review by Dadlleane Quijada3 months ago
The staff was always very friendly and diligent with our necessities
Review by Baggieman Derrow3 months ago
We had a fabulous time. All was perfectly organised and the apartment was excellent and very well stocked. The building staff were friendly and very helpful whenever needed. The amenities and especially the pool and the incredible deck were truly wonderful. The location was perfect - both central and pleasant.
Review by ZuzCa3 months ago
For 2k less I know many people who have rented actual luxury apartments in New York City. This was very disappointing. Felt musty and dirty the entire time - my face actually broke out due to the overall uncleanliness. Needless to say all photos online are very deceptive. Very very disappointed. Toilet is also broken and overflowed causing water with poop to get all over the bathroom. I don’t think the cleaners are scrubbing the floors so that says enough in itself. Waste of money. You can get much nicer actually renovated brand new spots furnished for cheaper.
Review by Karyann3 months ago
The apartment is in a great location, just steps from everywhere, and with great views!. It is well-maintained and the building is very nice with a great pool outdoors and gym. The apartment has everything you might need during your stay except for the laundry that it is located at the basement of the building and can be busy at times. We had a great experience there during this summer. They offered some cleaning service every two weeks and this is the part that I consider was not working well. It strongly depends on the person that comes to do the job (a different person each time) and in our case we were unlucky because two of them did a lousy job and we had to redo it after them.
Apart for this, it is a great option!
Review by Nakate3 months ago
My rep was super helpful and very responsive to helping me solve my issues as answer questions
Review by Matara3 months ago
Excellent customer service and felt like home. I was there for 2 months. It has everything you need to live a comfortable everyday life just like home. There were a couple of things missing.. Like the rug in the bathroom and some utensils I needed. But I got them when I requested for it.
Overall no complaints. Enjoyed my stay.
Review by Crabbypink4 months ago
Great service, would definitely use them again!
Review by SlyDog Rapoza4 months ago
I found the apartment to be as advertised, clean and in good working order, and the services convenient.
Review by Noppharat4 months ago
The location and apartment was very ideal from a location perspective for work and subway. Good restaurants close by.
The apartment was clean and amenities were functional except toaster.
Lighting bulb in kitchen burnt out with no success to have it replaced.
The air conditioning took some time to get used to . Had to redirect vents away from sofa and bed. Pillow were too soft and that took some adjustment. A couple of the pillows were flat.
Gym was very practical.
Review by Abadir4 months ago
Well serviced apartment. Any issues were resolved immediately. Fully equipped kitchen, which was great for a 6 week stay. Highly recommend.
Review by Fusco4 months ago
well organized, quality furniture, smooth check in. quick responding customer support