Overall, Function Fox has been a great addition to our company. The tool is incredibly responsive, user-friendly and customizable which were 3 key traits we were looking for in a tool. Additionally, the support is pretty quick to respond and are pleasant to work with. The only potential issue I see is some clarity around how some things work and terminology; sometimes it's not as intuitive to alter certain settings or features. Other than that, it's a great tool and completely adequate especially for the value you get with low cost.
Review by Meshanda Derrow2 years ago
I started using FunctionFox more than eight years ago when I launched my PR agency and I remember wondering at the time if I would get my money's worth from it. Looking back I can say: I never should have wondered for a second! It's given me the tools to keep track and therefore to bill clients appropriately. The reporting tool alone lets me quickly see where I am in terms of billable hours each month, and now that I have staff, I can review where they are spending their time on projects. In terms of customer support, after three years I was wondering how to run a report in a new way, so I sent a quick e-mail question in. They responded in 10 minutes and walked me through the report set up. It's great knowing I can call on a company like that.
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