We went to Amsterdam at the beginning of September. After looking at this website and the trustpilot reviews our group of 12 decided to book our activities through FunAmsterdam.
Well where shall I start, the Beer Bike Tour was awful, the tour advertised on their website (although I notice they have changed this now) certainly did not show us any city sites, unless you class an industrial estate with a couple of car rental showrooms as a memorable site and there were no provisions for music as promised. We did arrive late but went for one lap of this random estate and didn't bother with the rest of our tour, so we only biked for about 40 minutes which was more than enough. Our "guide" told us they were not allowed around the city sites anymore as it was to dangerous and you are not allowed to drink alcohol in public places and so they have had to keep altering their routes, shame this wasn't mentioned on the website. The photo advertised still on the website gives a false impression of where you can go on this bike tour.
For our next activity we decided on the party boat, paying extra for international bar and pizza. After searching for the boat for around 45 minutes as there are no signs anywhere, we eventually found our "Party Boat", well it barely squeezed our party of 12 on it as it was tiny, we had to try and balance large pizza boxes with drinks as there was no where else to put anything and most importantly there was no music yet again, bit odd for a party boat, our tour guide I must add was fantastic and we had a hilarious time but this is clearly not what is advertised. Our guide told us you are not allowed to play music on the canals so there never would have been any provision for music.
Lastly, the Heineken Tour, we arrived in plenty of time and went to the ticket office only to be told we did not have any tickets, after a bit of a wait the very nice customer services lady let our party in to take the tour. On our way round I received a phone call from our rep who had our tickets and that we were meant to have met her outside, unfortunately this information was not given to us in any correspondence. A nice little bonus though she took us to another bar after the tour where we got to sample some local beers.
All in all our experience with FunAmsterdam was certainly no fun !
I would not book through this website again.
I did write and complain on our return and was offered 62 euro refund for the bike tour, pretty poor as we spent over 1000 euro on all of these. The one star rating is for the boat tour as this was extremely funny and the choice of drink and the pizzas provided where great, even though it wasn't what we expected.
Luckily we still had a fabulous time in Amsterdam and would return but would not book these activities, probably best to try and book when you arrive.
Review by Shawnde2 months ago
We had a great experience on the Amsterdam Bubbly Bike with David as driver. We were surprised it was so far out of the centre so we didn't see the sights we expected but it didn't take away from the brilliant fun we had. I would definitely recommend for a hen do.
Review by JaneyLou3 months ago
We booked the party boat (with stripper) for a bachelorette party. It was so much fun and great beginning for a girls trip! The staff was amazing and we would really recommend it to everyone!
Review by Dessirae Wallenmeyer3 months ago
We have booked and paid for our trip (which is suppose to be 6 August) on 7 July.
We received a query on what time we would like to take our trip, and more than a week after our payment and booking.
We immediately replied and actually asked if 2 more guest can join.
We received no feedback on numerous queries afterwards.
We eventually phoned the office, and were told that they will phone us back....
We unfortunately only received a email stating that the train (which we booked and paid for) was not going to be in Amsterdam that day - even though it was advertised to be and our payment accepted etc.
We were not offered any other option.
We asked to be refunded and to let us know as still again after more than 2 days no feedback.
Don't trust this company.
Review by Kichu3 months ago
Still waiting for just a price estimate, if you have to wait more than a week for something simple as a price estimate you can image what the service will be like if you finally booked (and paid).
Go find others!
Review by Gilfrey Mikhov4 months ago
Use this service. Book your trip and get a nice saving on tickets. I took my wife and 20 year old son and we all agreed that The Heineken Experience was amazing! We stayed 3 hours and it was super fun, interactive and informative. Amsterdam is such a great place to visit. With so much movement on the street with people walking and cycling, it’s just breathtaking to see how people are so chill. Love the Dutch! Will definitely come back and use this service! Cheers! Des Reid, Vancouver BC 🇨🇦
Review by Somehow4 months ago
It was a very fun night and tour with this bike! Our Bob Jessi was very nice and funny and made our tour even more enjoyable
Review by Silve4 months ago
Great trip! Donny's a great lad and would defo do the trip again!
Review by Keneen4 months ago
We booked the beer bike, the rifle shooting and the flatrate boat party for our bachelor-Party. The beer bike with our guide Yusef was amazing, it was so much fun. The rifle shooting was really exciting but the place was a bit far away from the city. The boat Tour was the best of all, we had such a great time, the boat was so nice with nice decoration, nice guide and a nice Captain and of course lots of alcohol. It was so cool that we had the boat only for us. Really amazing!
Review by Neset4 months ago
Great Company and Great Time! We used fun Amsterdam in order to have a boat tour for 25 people. The entire staff was always available and super helpful and gave us the best time on a beautiful boat with drinks included at the most amazing price I think we would find in Amsterdam. Would use them again and again! Thanks again Fun Amsterdam
Review by Sheebo Surbhi4 months ago
All booked events we're a lot of fun and perfectly designed for our bachelor party.
Also the communication (in our native language) with Manuela, as well as with Nastasia, who was a great guide/host on the party boat, was easy.
Review by Oyinkansola Hasemann4 months ago
Aga and Kim were awesome showing us the craft beer of Amsterdam, the beer was impeccable, tonnes of variety and bar snacks. Excellent time 😄
Review by Darnae Woller4 months ago
We booked the Beer-Boat for our Bachelorsparty and had an amazing time with our guide Lo! Thanks again and good luck on your Exam!
Review by Andile Gjana4 months ago
Safia and daan where 10 Times better dan great i had the best time ever
Review by Autom5 months ago
Younes is A good driver
Review by Gouerand5 months ago
Aga & Kim were sensational hosts, good knowledge and pleasure to be around - the beers were fantastic and the snacks included were delicious. I miss them already, the guys I'm with are pretty horrible to be fair
Review by SKeeley Vanopdenbosch5 months ago
Younes is the best driver ever. Real fun guy
Review by Patvan5 months ago
I so much thanks ido abi he is one of the best, if you join this joyful trip you wont regret it
Review by Ushara5 months ago
Good service lots of drinks good music only negative was that the airco was not so cold but thats because the car was american made (hummer limousine) so there was nothing to do about that! Great service from driver Ido!
Review by Edib5 months ago
Aga was extremely helpful and made a very enjoyable tour. Perfect for a early afternoon stag to set us up for the day
Review by Shalila5 months ago
So much fun, good prosecco and a lot of nice scenery. The BOB, Jesse, was fantastic! Such a funny and sweet guy. Will definitely do this again some day.
Review by Alahmed5 months ago
At first it seemed a bit weird to have a whiskey tasting in a pizzeria/strakhouse, but our whiskey guide Edward prepared an excellent selection foro us and gave us quite a bit of insights. We had a lot of fun :-)
Review by Yakir5 months ago
Booked the craft beer tour for a large group for my brothers stag do and it was great very informative, lovely beers and fantastic tour guides Aga and kim
Review by Fayaaz6 months ago
Lovely time on the beer tasting tour with Aga and Kim. They were both lovely and the places we visited had a great selection of beers.