One of the butter glosses was sent in the wrong color and withoutand packaging. Also one of the sigma brushes was broken but that could have occurred in transit.
Review by Mijas Haferkorn1 year ago
Fast shipping, great prices, and everything was nicely packed! Would definitely recommend to others 😊
Review by Aregbe1 year ago
The order was 100% correct. Very well packed and every piece was in perfect condition. Delivery time was quick and ordering very easy.
Review by Kamaluddin Berkovits2 years ago
I was shocked to find LA Girl Concealers and their BB Cream here. A bout 6 months ago I was on the hunt for it, and only saw it sold online, in the States. And as we all know US online shopping can get costly with shipping, customs and exchange rate.
So I was stoked to see the items on this site, and at 50% off to boot! One happy shopper here! 😊
Review by Cumba2 years ago
Easy to use site, awesome customer service, best Canadian makeup site I’ve ever had the pleasure of using. Very sad to see it go.
Review by Jakab2 years ago
Fast shipping, item was packaged wonderfully, product itself was amazing!! Great buy, thank you!
Review by Moniba2 years ago
Fast delivery, great customer service - I would highly recommend this company.
Review by Cherrena2 years ago
Ordered some things, the delivery was fast but the mascara i ordered came completely dried up and was unusable.
Review by Bunna2 years ago
Awesome website! Sad they r closinh
Review by Stefenee2 years ago
I wish your Store was still open and you were not closing down. I missed most of the online sale but managed to grab what i could. Your team was awesome and having access to items that hard to find especially coming from the USA was so convenient. Thank you guys for making my make shopping soooo easy. You will be missed.
Review by MissyG Cavanni2 years ago
I would greatly recommend fast shipping,great items and nice packaging
Review by Bafford2 years ago
Love your online shop, soo sorry you guys will not be around anymore, will miss you lots. Got my last order in today, everything is perfect as per usual. Good luck in your future endeavors!...Nat
Review by Mangotek2 years ago
FTB shipped my order fairly quickly. There was one item missing from the order thou, without any explanation. I was able to get a partial refund for it later.
Review by Wassu2 years ago
I love the products offered and the service and delivery is impeccable.
Review by Congregational Smk2 years ago
Received everything in great order, no issues; would absolutely order from FTBbeauty again.
One small improvement to make is when confirming the order, to advise that a shipping notice will follow within X-Y days. There was a delay between the order and fulfillment (shipping), and there was no mention of how long that would take. However, even this wasn't unreasonable given my order was during a pretty major sale and they likely had a lot of orders to complete and send out.
Review by Annstina2 years ago
I chose the wrong colour, and they were quick to change it for me. I also received it the next day it was shipped!! Super happy with FTB Beauty.
Review by Devarshi2 years ago
So sad that they're closing, but I'm super happy I got to get in on their final sale. I had no issues ordering, shipping was extremely fast, and checkout was easy (within Canada, paid for normal shipping). No items were missing, shipping slip was included and nothing was damaged upon arrival.
Review by OldGreg Feygin2 years ago
Need more variety
Review by BarneyWehr2 years ago
Great website - product arrived intact, well packaged, and exactly when the shipping information said it would.
Unfortunately the range of products from certain brands is GOOD, but not great, though I am extremely happy with the item I bought. It had good pigmentation for a budget friendly makeup brand and the packaging is nice and sturdy.
Review by DocLin2 years ago
I love the variety of products and brands you carry! Although 3 of the liquid lipsticks I bought are a month from being expired and are so thick that I won't ever be able to wear them so I feel I wasted money on them.
Review by Strappy Gkinakos2 years ago
Quality products and services
Review by Shanondore Semianova2 years ago
I never had problems from FTB Beauty before, purchased in their store many times. I recently placed a large online order and they forgot to include 2 products (which are pretty noticeable to forget) and it took them a week from when I first complained about the missing products to actually ship it out... I ordered Friday April 21 and just got the missing products May 2.. they didn't even expedite the shipping AND one product sold out so I had to exchange for another that I wasn't really happy about. It upsets me that they didn't do much to resolve the issue, they could have put the order through expedited shipping (which didn't happen) or offered a small discount for the inconvenience, or even 10% off next order! But nope, got nothing. I feel like because their store is closing they don't care as much about making the customer happy.
Review by Delladean2 years ago
I love how fast I got my order,3 days,the website is easy to navigate and simple to place the order,there aren't many varieties of products but for now I'm pleased with what I got ,I ordered the sigma brushes . thanks