Excellent support from the salesperson, very knowledgeable and helpful on all my questions.
Review by Lyubcho6 months ago
FS.com promises next day delivery in Germany. Paid with Klarna/Sofort.com for instant shipment. Haven't received anything within six days. FS.com says they are waiting for the funds to be credited. This is borderline fraudulent behavior from FS.com, every other shop will ship instantly with the same payment method. First order will probably be my last one, too.
Review by Madminx6 months ago
Terrible customer service, instructed in the order comments to leave unattended as I cant get to the post office, so what do they do? They take it to the post office. This now has caused a huge delay to a customer job where I needed to drive 6hrs to get to. Wont ever be using FS.com again
Review by Pencho Moolhuizen7 months ago
I was looking to get some transceivers and fibre cables. I read through a forum and came a cross FS.com. Ordered some and came within 3 days from DE to NL. I would like to point out the exceptional shipping material. everything was in a nicely packaged.
I even got an account manager assigned I guess it’s a store for businesses but never the less if i had something I knew where to go.
The only thing i would like to see is an option for prices with Vat included so i can see the price as an consumer.
Review by Freymer10 months ago
Excellent service, fast shipping from Melbourne arrived in Adelaide the next day. My only drawback is that some of the items were not in stock immediately, and I had to order them elsewhere - also the Cat5e/6 cables were significantly more expensive than my normal supplier (DataWorld .com .au ) if you were the cheapest with these cables I would shop with you guys always!
Review by Tupe Rihs10 months ago
Purchased patch cables and 10G transceiver modules. Both came quickly. I inserted the transceiver and cable into switch, everything started working immediately. So far, there’s no compatibility problem. Will do business again, good product, very impressed.
Review by Vincish10 months ago
Very good service, and excellent prices. Havent testet the parts I ordered yet, as im not quite ready. They say its CAT6a, and with that certification I trust it will check out in the fluke later on.
Shipping was fast, and packing was good.
Will shop again for sure.
Review by Johnapearly10 months ago
Terrible Service. Selling items that are not available on stock.
Paid for the items and expected delivery as per website. Item never arrived and I had to call up and find out that it was back ordered. If I did not call and follow up, they wouldnt have told me (past the promised delivery date).
It has been 2 weeks now and I have not received items. Been emailing sales team and asking someone to call me but nothing yet. Only advicing me they have mark it as "urgent" and still cannot provide me with the tracking number. Unbelievable!!
Review by Khritovs1 year ago
I'm in the process of ordering a Media Converter I need in a hurry.
In the Netherlands iDeal payment to a webshop is instantaneously and they support it. I ordered on monday
After some chat and mail sessions (they kept being very polite ;) ) it took till thursday to receive my payment. Now the order can finally be shipped and I'm confident that this process will work as it should.
My recommendation would be to clearly warn iDeal users that payments can get delayed. In my case it will be way faster to just transfer the money via iDeal to my Paypal account and then pay from there. iDeal to Paypal is also instantaneous.
Review by Miracela1 year ago
Not much to say about the sfp+ transceivers, they do exactly what they are supposed to for a reasonable price.
Review by CustomerChris1 year ago
I ordered some transceiver, they promised me they were in stock. I recieved my modules 2 weeks later!
I lost a customer from this. Stay away from fs.com
Review by Luder1 year ago
The service is excellent, my contact Rosa Yuan is very fast to response my questions.
FS.com is very nice for me and my business
Review by FabbyTheFinalBoss1 year ago
Quick response, and keep their promises when placing an order. Professional sales reps, while still having reasonable prices!
Review by RossandTracy1 year ago
I needed a few fiber patch cables with different connectors in both ends, and I needed them in a non-standard color (white instead of bright yellow) since they are visible in my living room. In spite of only needing three cables (these are low-price items of less than 2 euro each), Della from the sales department was very helpful and put in my order with their factory, who special-made them for me at a very minimal extra price (price stayed below 2 euro each, but of course shipping from halfway around the globe was a bit more expensive).
I was particularly impressed by how helpful they were in spite of the profit from a sale like this probably being far less than the time spend on handling it. :-)
Review by Renais2 years ago
Endless e-mail spam since buying from them. No unsubscribe link. They sold my address and now I get cabling spam from all over Shenzhen.
Review by Eraclito3 years ago
I buyed Cisco GLC-BX-10D Compatible 1000BASE-BX SFP 1550nm-TX/1310nm-RX 10km DOM Transceiver and Cisco GLC-BX-10U Compatible 1000BASE-BX SFP 1310nm-TX/1550nm-RX 10km DOM Transceiver its Works very nice With TP link mediaconverter.
Only thing that fiberstore its not good is hard to find correct item and shipping cost is very expensive compared With dx.com or ebay.com
Review by Tsonka3 years ago
The fiber store has the best prices on cables with good support. I ordered serval custom cables which caused a small delivery delay. My tech support person, Anne is knowledgeable and available with a 12 hours.
If you are not in a big hurry, you will save big using this company
Review by Billing Peisar5 years ago
Easy to ordered in FiberStore, Fast Shipping,Rich product variety, Friendly customer service. Good choose I will use them again in the future.
Review by Savir5 years ago
Received within a week, so fast
Review by Papashawn6 years ago
The sales staff answered the phone on the second or third ring. Directed me directly to the product I was looking for. Great service and communication!
FS.COM is rated 4.0 based on
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380 Centerpoint Blvd