At first I had trouble with my product but when I contacted them they responded immediately and took care of the problem. Pleased with my product and the customer service !!!
Review by Bafford3 weeks ago
Great product great experience. Necklace was sooooo nice very happy.
Review by TLindsay Vg3 weeks ago
Tried to give them a chance to fix a issue i had with my order. They seem not to care about their customers.
Review by KillWil3 weeks ago
Bought it as a gift for my niece. All of my purchases have been as expected
Review by Christon1 month ago
Got a gold bracelet. Very happy with it. Nice
Review by Calpole1 month ago
I absolutely love this company the quality of their jewelry is great and for very reasonable prices outstanding Customer SERVICE (special thanks to Jayla and Izzy) you are amazing ‼️❤️ REAL GOLD ONLY ON THIS SITE ( FROSTNYC ROCKS MY SOCKS)🤘
Review by UsvartJorge1 month ago
Bought a Miami cuban 7.5mm hollow 10k 24in. Chain $1600 looks nice but super light. The picture on website is alot larger then what the actual product is. Ask for an appraisal with my purchase but didn't get one so customer service is ok. Make sure you know exactly what you want before you purchase otherwise you'll be upgrading and wasting your time and money.
Review by Bobbos1 month ago
Great service Awesome jewelry
Review by Mamesse1 month ago
Not the item that was posted also sent late for no having in stock something that was being promoted
Review by Cenaed Misia1 month ago
Very Happy with the purchase.Highly recommended .I will be back
Review by Trayvond Lebetiou1 month ago
Great service; very nice high quality jewelry
Review by Jacdor2 months ago
Great quality items. Great color. Will definitely order again
Review by Bafford2 months ago
I can’t believe I bought a fake chain smh
Review by AllanM2 months ago
Initial issues were completely resolved and we are happy campers. Received watch today and it is absolutely beautiful and in excellent working condition. Staff has worked over and above the call to get our issue resolved and for that they should be rewarded. Both the sales staff and management was involved in the resolution of our unfortunate issue and both were very professional and motivated to bring our purchase to a successful conclusion.
Review by Abjor2 months ago
Great quality products! Great prices!
Review by Blantina2 months ago
Had problems at first with the necklace but you guys went above and beyond to fix the problem I appreciate it thank you very much! I will be buying from you guys again.
Review by Waylond Concienne2 months ago
The best Birthday gifts ever!
Review by Jenayah2 months ago
Nice chain but could have been a little cheaper in price. And why not 40 % off, it's always 30
Review by Waltrell2 months ago
The chain I bought from Frost NYC was terrible and extremely weak. It broke after a week of having it and I took it to get fixed and then it broke again two days later. I am extremely disappointed with my purchase and wasted over $200 on the underwhelming product.
Review by Kwanita Bigrow2 months ago
I purchased gold chain it was light weight & fake I sent chain back to store & disputed with my credit card company they reversed payment & put money back on my card now I look at my available credit NYC FROST credit has been rebill to my account...they haven’t reach out to about the return chain so there trying to keep my money & fake ass chain this COMPANY IS A JOKE
Review by Lorne2 months ago
Bought my boyfriend an anniversary gift from here I was very satisfied I looked as beautiful as in the picture. Absolutely loved it!!
Review by Trerena2 months ago
My view is that I think the bracelet was the size I saw in the adds. I was disappointed when I get it, anyway I gave to a girlfriend of mine has a present
Review by Chonnagan2 months ago
best place to buy your gold I have been buying from here for about 8 monthes never had no problems and they will return your money if not satisfied frost nyc yall keep up the good work and I will make a purchase again soon