Great Service and Advice, products always arrive in a timely manner. They have all the quality paints and coatings for pretty much every stage of my project. If you're a restorer - I can highly recommend Frost.
Review by Yroxbyr Essiambre1 year ago
Looked for a tool online out of stock so I chose their email you when its back in stock service, a week later received an email back in stock - ordered it waited a week no tool !, phoned the cowboys to get the news not in stock will be 3-4 weeks !, I was told the email was sent out in error due to a computer update later found out it was in stock and sold to someone else, For once in your life tell the truth !, Thanks for letting me know, its a good job I phoned or I would still be waiting !
Waste of space this lot, Lucky to get a one star rating !!!!"
Review by Grig1 year ago
Unfortunately. Yesterday I ordered 3 items via the website and paid for them including shipping. Today I received a polite email saying two of the items are out of stock and that any back orders would be subject to additional shipping when they came in. The shipping is expensive at £5.95 minimum, even if you order a single screw for argument's sake.
This is the 3rd time that I have ordered and found my items out of stock after the purchase event. The website should say clearly if it is in stock or not to give the buyer the opportunity to shop elsewhere, I have mentioned this to them several times and still, nothing has happened. The last time this happened they didn't even let me know and I had to chase where the order was then waiting nearly a month for it to arrive. Until Frost Auto Restoration up there game I have been forced by them to source my goods elsewhere in the future. It is a real shame as they do sell even if they don't stock a good coverage of products for restoration
Review by Syephen2 years ago
good! would reccommend this company.
Review by Kirwan Jarabekova2 years ago
Product ok. Delivery a joke.
Paid for express delivery 1:2 days
After 4 days I chased. "Out for delivery " arrived after 8 days.
No response as to reason or refund of high delivery costs. They do not care.
Don't waste money for express delivery.
Review by Sørensen3 years ago
POR15 for Calipers - Avoid this product. Complete waste of time and money. It reacts quickly with brake fluid. There is many better products on the market as well as a companies with better support.
"Thanks" for not accepting my return on the ebay for unused product within 30 days as advertised. Expect trading standards complaint...
Review by Jabarie Donkersley3 years ago
Review by Parei3 years ago
Bought stuff from frosts before and the same excellent service, delivery and notification is excellent. Well packaged and excellent product. Can't fault
Review by Jancata3 years ago
very easy to order a very good web site and fast service I can recommend frost
Review by Rottweiler3 years ago
The metalworking tools were quickly dispatched and have proved themselves to be of top quality. Thoroughly recommended.
Review by Villiot3 years ago
Ordered POR15 items online ,quick and easy and delivered in four days with no parcel issues,excellent!
Review by JJohn3 years ago
With 2 of 3 orders I have placed with Frost over the past 12 months there have been issues with items being listed as 'in stock' when in fact they are out of stock. Orders are only partially fulfilled with no indication of when the missing item will be sent. Communication from Frost is very poor. You have to chase them to get any indication of when the item will be delivered, and even then the information is vague and misleading. Meanwhile the item continues to be listed as 'in stock' on the website. Very disappointing.
Review by Sunayana3 years ago
does exactly what they said and so easy to use and adjust top bit of kit thanks
Review by Didofi Nevruz3 years ago
Ordered items via website.
Easy to find what I wanted, painless payment. Delivery well within times quoted and well packaged.
Will use them again I am sure!
Review by Chrisia Traun3 years ago
Have used frost for lots of stuff and am always happy with the products but i feel they could review their postage rates.
Review by Joudat Kavalenkovas3 years ago
goods arrived prompt and well packed
Review by Enzogo Derrow3 years ago
As a casual restorer of sundry old machinery the Frost range of products really fit the bill. With convenient sizes for the small projects I work on and swift delivery, to take advantage of the 'fixit' mood, I am always pleased with them.
Review by Lieneil Bromhall3 years ago
Item was exactly what I was looking for and was delivered promptly to allow me to get on with the job in hand.
Review by Brows Shortner3 years ago
As always having used products supplied by Frost, their products and service is first class.
It is very good to be able to just look on the web site and find the product to do the job. It is not only the convenience but the quality of the products supplied, that reflects a good quality supplier.
Well done and thank you for your continued service.
Review by Correlley3 years ago
This company offer loads of great products and I have used them for many years. They have always delivered fast too. I have marked them down however as the week after buying an item that they had emailed me on special offer, they dropped the price again by £30. When I emailed them to question it as it can't help but leave a bad taste in your mouth so soon after buying an item, I got no response from them at all! I accept this can happen, but a response would have been nice! I will still use them, but I'll shop around too from now on and make sure they lose more than £30! Their loss!
Review by Jagjeet3 years ago
This was my first time buying through frosts website as I used to use their cataloques. The transaction went smoothly and my nenettol fluid arrived within the week. I will be buying more of this product in the future.I have brought plenty of thing from Frost over the years and there has never been any problem.
Review by Frana3 years ago
Quality products and good service.
Review by Nilvio Beear3 years ago
Gave a really nice finish on my callipers and as it is a high temperature paint I used it on the smokebox and chimney on a Traction Engine. 1/3rd scale engine that is. Brilliant, just the job. It's a higher temperature rating than some VHT paints.
Review by Chrisy3 years ago
Good price, arrived on time and solved my hard to find electrical problem without blowing dozens of standard fuses. Certainly use Frost again.