Fresh Patch - Road Trip! I ordered our first Fresh Patch about three weeks ago when we first got our new baby Jack Russell puppy. We live on the 12th floor of an apartment on a park with hundreds of other dogs in the neighborhood. We couldn't put Scout down on the grass because he hadn't had all of his shots yet, but he was trained to go on grass and cried whenever I tried to get him to use a pee pad! We put the Fresh Patch on our balcony and it was a miracle! Cut to now - we are on a cross country road trip and our Fresh Patch is with us, journeying from state to state, hotel to hotel. Scout has no problem going on Fresh Patch - I even took it out of the car and placed it on the sidewalk in the middle of a bustling city. When he wakes up in the middle of the night, we drop him onto Fresh Patch and he goes right away. He's happy, we're happy. My eyes light up when I talk about Fresh Patch.
Review by Kibagama4 weeks ago
If your looking to add a little outdoor to your inside for your indoor kitty like me this is the perfect thing for it!!! It arrived pretty fresh and after two days of watering it, it greened up right away, I’ve had it for two weeks now and it’s still in pretty good condition!!!
Review by Balbeer Gavaud1 month ago
I was really impressed with everything about this patch of grass and the box it comes in. The box is waxed and really sturdy. The grass is thick and lush. I bought it for my elderly shih tzu who is having some bladder control trouble. Unfortunately she didn’t take to going on the patch since we only go for walks outside. My younger pup, however, absolutely loves napping on it! I will give this another chance and recommend it to anyone to try. The quality is really top notch.
Review by Yubni1 month ago
Perfect Solution We recently moved from a big house to a downtown condo. We have a puppy and a 13 1/2 yr old dog. We take them out on long daily walks, but bc of the puppy’s need for more frequent urination and the senior bladder of the older dog, having the XL fresh patch on our deck makes our life much easier. The dogs were very easy to train to use the patch!
Review by Nazaret Melise2 months ago
Needed a replacement patch and reached out to customer service which helped in securing the replacement and offered future ordering suggestions.
Review by OliDel Derrow2 months ago
Our dog's typical anxiousness ramped up into high gear after we moved into a 6th floor condo and she was frozen with fear of all the different noises, people, and vehicles. It was tough to get her to leave the "safe spot" of her crate just to "go for a walk" that she used to enjoy. Our door man told us about others in the building who had ordered fresh grass for their dogs. I had to investigate. The week before our order arrived was one of the longest weeks of helping our anxious dog adjust to this type of home. The first night she ignored it when we rolled it out. The next morning, however, she truly appreciated having such swift access to some turf. Thus, that was the beginning of her becoming a happier dog. We still take an hour long walk each day in addition to a couple very short ones but having the grass right on our small deck has made a huge difference in her demeanor.
Review by Bafford Derrow3 months ago
I’ve been getting weekly deliveries from fresh patch for years. The grass overall is okay - but the customer service and shipping is terrible. Some months we have on time weekly shipping (ships mon and arrives fri) and other times we wait an extra 2 or three days. If there’s a holiday the delay can be longer. By the time we get the grass it’s dead and soggy. Customer support isn’t much help. They’ve offered to overnight grass for an astronomical fee. Sometimes they don’t respond at all. It’s frustrating as a customer who has placed weekly deliveries for the past 3 years.
Review by Apurba8 months ago
I ordered $227 worth of stuff. 3x XL Trays and 3x XL Sod! They took 3 days to ship after sending in to fedex the info, but not sending to fedex, which is a red flag of dishonest company. Then 3 boxes arrived finally with 1 tracking number which doesn't happen with FedEx. I got 1 tray 2 Sod so half the order. I sent several messages and got the same message back that they delivered and NOTHING more. There stance I guess is we delivered. Honestly maybe the worst company I have ever dealt with, dishonest from start to end, terrible fulfillment and shipping, and even worse customer service
Review by QKal9 months ago
Good product but horrible customer support. They don’t send a reminder the order is getting ready to ship. My company uses the same software that they use to I know al they have to do is click a button to turn on that option. They are shady for not doing that. They just do not care about customers. I’ve also received yellow grass a few times and I’m in the same state
Review by Ateeb9 months ago
Delivery was great, dog likes using it and didn’t take long to figure it out. However we have had it just 6 days and the cardboard is leaking with pee, grass looks quite dry and dying. It’s price point is too high for something that needs to be replaced weekly...
Review by Chesray Horrabin1 year ago
I was really excited to receive the grass, delivery was quick and easy. However, upon opening the box I was highly disappointed. The grass I received did not in any way depict the product online. It was a dark brown and was clearly on its way out. Despite emailing the company, no response. I don’t be returning as a customer
Review by Jalla2 years ago
For the price I would expect an actually decent piece of grass, so far I've gotten very blotchy grass that's barely even grass, ones with chunks of clay in it, or overall clay - which is a MESS
Review by Cabernafti2 years ago
What a blessing this is for someone like me who lives in a condo. My dog uses it with a dog door and I never have accidents in the house. Thank you.
Review by Brendie2 years ago
It was wonderful
Review by Jusuf2 years ago
We live in Seattle and the rainy season is definately here. My little chihuahua hates the rain and the cold so I put this on my covered deck and he loves it. No more shaking and looking at me with those big brown eyes saying, "Really, mama In this freezing rain". I slide the door open and he is back in the house in about 90 seconds. I'm on auto-delivery!
Review by Gourab2 years ago
My dog loves it!!
Review by Gery Malchus2 years ago
Fresh Patch is a very nice solution for a pet lover who lives on the second floor.
Review by Buzz Herman2 years ago
This was awesome- shipped right to my door and was fresh, new grass.
Review by Siddy2 years ago
It's beautiful grass and is very soft my dog likes it and I'm happy with the purchase.
Review by Roderic Kuegler2 years ago
Easy and painless.
Review by Soulshaker2 years ago
Love this for the balcony in New York. Great for bad weather days when my pup doesn't want to walk.
Review by Olgerta Rajagopala2 years ago
From the initial order to the day it was delivered I was notified on every move my package made. Thank you for the great service
Review by Brom2 years ago
So far great, she doesn't **** on it, just pee. Poops rt next to it. Overall super happy with fresh patch wish you guys had a distribution center on the east coast
Review by Daigle Mcloyd2 years ago
Dog didn't like it. He's used to the fake grass.
Review by Thavarajah2 years ago
Glad I ordered the additional sleeve. It looks slick :)