Worst company I have ever dealt with. They never reply, ignore you and don’t help with maintenance issues. To top that off since I have moved out of the property they have given out my name, telephone number and previous address to a third party company without my permission. When emailing explaining this was a data protection issue I got no response and they have ignored me ever since. Will never deal with this company again!!!!
Review by Arkeema5 months ago
I VERY STRONGLY RECOMMEND TO ALL
I have known Fresh-Move Lettings and Property Management for over five years and six months i very strongly recommend to all they are outstanding second to none property lettings and property management agents in the United Kingdom having offices in the South West of England to Greater Manchester of the United Kingdom they are extremely unique and efficient they do free property videoing tours and I have rented properties through themselves quite a few times They are brilliant at giving advice and free legal advice as well and all staff are most friendly and very helpful and go that extra mile to help and support all.
If you are a landlord and or a tenant I very strongly recommend to all
Review by Gurinderjit5 months ago
Freshmove have fantastic people who are helpful and very responsive in queries or questions when I've contacted. They massively supported us through the application process for a property we were looking at and within 4 weeks (if that) we signed the tenancy agreement and moved in March 2019. We 're now comfortably settled in where we are thanks to them. Much Appreciated!
Review by Noorishad6 months ago
Hi I have recently been in touch with Fresh Move in Torquay, and have to say that there service I have been given is excellent, they are very professional , understanding, and helpful, . I have now found a property but would go back to Fresh Move, and Penny in the future if I ever need to move again.
and would recommend them to anyone,
Review by Lesleen6 months ago
reasonably priced, no hidden fees, once you’re in, that’s it. I was sick of my previous agent charging through the roof for “admin fees” every six months for a tenancy renewal. No such thing with these guys!
Review by Merily Tachanka7 months ago
No problems fast service friendly people can’t fault them so far brilliant service we’ve received from them 👍
Review by Queenette7 months ago
Thank you fresh move you have been able to arrange a great rental property your staff have made the whole move quick and professional and have made our lives much better
Steve and Jane Todd
Review by Okiejuan8 months ago
Professional and friendly, what more could you ask for?
I was very happy to have my busy schedule worked around and the girls managed to even squeeze me in for a SATURDAY appointment !
Amazing service, five stars is not enough
Review by HeatherMack Metoxou10 months ago
Lovely people, mostly fast at responding. Could of had more knowledge on property, but kind and efficient service.
Review by SamiSam11 months ago
What a company! Friendly, professional and so helpful!
The girls in the Torquay office are amazing and nothing is to much trouble.
Highly recommended !
Review by LauraJay11 months ago
From the moment of instruction to finding the tenants my experience with freshnove was outstanding. South Devons finest letting agent 👌🏼
Review by BigWay Tawfi11 months ago
They get it right every time! Brilliant service from the Walnut road office have used them to find several new tenants. Will definitely continue to use Fresh Move.
Review by Mshail11 months ago
Recommend these all day!
Review by Skea Farruku1 year ago
Can someone please send these girls to show others how it’s done!
GOOD Customer service isn’t that difficult. Most other agents just want your money, these are a different kettle of fish! What makes them unique is their local and independent!
Love their little smart cars too! Always see them driving around the bay! Can’t miss them!!!
Review by Singalong1 year ago
Great letting company - fab and useful advice, in touch regularly, high quality advertising, impeccable standards and made the process so easy throughout. Couldn’t have done enough for us. Recommend highly!
Review by Throughyou Derrow1 year ago
Very friendly and helpful. Both James, Fiona and their team offered a good professional service, highly recommend them.
Review by Sumeer Montalban1 year ago
I have used Freshmove for almost 10 years and have never looked back. They are most efficient, easy to contact, and very personable.
I would like to congratulate them on their success as a letting agent.
Review by Yumiah1 year ago
I would not recommend this company as I agreed to a rental property and they have now offered this property to someone else, this is very upsetting as I had shown this to my children and said this was going to be there new home, all the paperwork went to the agents and they advised that the deposit was ok to be sent on Monday as I viewed the property on a Saturday and they advised that nothing to be done until Monday, they also informed me via email rather than calling me to advise, I really would not use this company as the customer service is terrible and now has left me so upset. So people please read this before you use them.
Review by Rkruz Inzer1 year ago
I would recommend Fresh Move to anyone requiring services as I found them efficient, professional and prompt in responding to any questions/queries
Review by Nahil1 year ago
Amazing agents, James and Fiona helped massively with exsisting rouge landlord, went out their way to help and no question was too small or too big.
Done everything in their power to secure us the property :)
Review by Rajaa1 year ago
A refreshing pleasure to deal with such a considerate and professional
A well deserved 5 stars.
Terry A Porter.
Review by Nokuzola Gilze1 year ago
Great company, communication was great and very smooth move. Few little teething problems with property but will be sorted soon. Thank you to James and his wife Fiona would recommend highly.
Review by Felixander1 year ago
Fresh Move have been so helpful getting us into our new house! They acted quickly on all of our questions, and helped us move in within a week. So far, excellent on all fronts.
Review by Xaar1 year ago
I don't normally write reviews but I felt I had to. Fresh Move were a breath of fresh air. We have dealt with a lot of estate agents in the wider Devon area and the Fresh Move team were by far the best.
A small team that exudes professionalism, trust, transparency and a down to earth and approachable demeanor. They care! The fee's are low and the quality of service is great. I highly recommend using them!
Thanks again guys! A*
Review by Spiritrust1 year ago
Moving in with Fresh Move a was stressless task. The team are switched on and attentive to your housing needs. I would say overall service was courteous, timely, professional and smooth running.