Made a booking with Freight Exchange. I received an email from them 30 minutes later saying that the price that their online system quoted was wrong and that I needed to pay an extra 26% before they would pickup the goods. They already took the quoted fee off my credit card instantly and now demanding extra payment. This was a total waste of my time so dont waste yours!!!
Review by Nezmar1 year ago
Horrible services. Should have read the review before I place an order with them.
They could find all the ridiculous excuses for their wrong behaviours even the mistake is so apparent.
Truck driver made problems with paperwork as he didn't read our instructions and failed to pick up. The company require further payment for and saying the reason of pickup futile is my packaging is unsafe, which was not even mentioned at all by driver.
I end up paid for the futile pickup and cancelled the order. Now my pallet will be late for a while as I need to find other companies.
Please be very cautious when choosing services for pallet delivery and stay away from this company as far as you could. You might end up as me and lost money and time. They are completely non-sense.
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