Buyer Beware! Freezcon literally define the meaning of "buyer beware" or "do not touch with a bargepole!" They will continue to charge your credit card (always for below £100 so that the Consumer Credit Act doesn't apply) and have a rogue Eastern European merchant acquirer who has NEVER honoured a chargeback request in its entire eight year history. I was charged $50 for a service that was NOT provided. The SMS number DID NOT WORK at any time. I found a much better product for under $10. Because the company is run by very shady Eastern European gentlemen they obviously have some major clout with their merchant acquirer. One of the named directors of their merchant acquirer is a Russian gangster called Pavel Krymov. If you just google his name and add fraud to the keyphrase your results will light up like a Christmas tree. My purchase was through CapitalOne who have never dishonoured a chargeback of mine in 20 years. They sent me menacing and threatening emails and continued to try and fraudulently charge my card multiple times, even after I had cancelled their non-existent "service" until I had to cancel the card and get a new number from Capital One. NEVER, EVER, EVER, give Freezcon your credit card number!
Review by Honebrew Zorzetti5 months ago
I ordered a virtual telephone exchange, but I couldn’t figure it out, since it turned out to be more complicated than I thought, the technical support explained to me how to set it up, they were always polite, even though I wrote and asked many questions many times, great service.
Review by Jdlongford5 months ago
I spent a LOT of time choosing the company to work in the long run. Emailed them all a lot, talked things through, and in the end, decided to work with freezvon.com.
They responded to my inquiries the fastest and answered all kinds of questions, and that's what I was looking for when choosing the virtual numbers provider, 'cause my business demands the swiftness, and their prices being slightly more expensive than in some others, that's not a concern for me. The quality is paramount.
Satisfied with everything, would recommend.
Review by Rexha5 months ago
I ordered a phone number for SMS and it worked. When I first registered the account, I paid for the number and thought I may have been scammed. This is because I didn't know that I had to wait 24 hours. However in less than 12 hours, I received my number and used it to verify an account I had AND the verification worked. All in all, it was great but my only concern is that I didn't know that I may have to wait 24 hours for a number.
Review by Styngvi Brandesky6 months ago
Sketchy service I am yet to have my number activated after having to go through extensive security checks with Chase Bank. They must have a record of ripping people off. 24 whole hours before a number can be activated. Some on here say it never happens. I'll believe it when I see it. The good reviews are likely fake. STAY AWAY
Review by Melonnie Garmroud7 months ago
After I cancelled the contract I asked their support team to send me the remaining balance back. And their answer was "when you signed the contract you accepted the paragraph XYZ that we won't be sending remaining balances back". However, I've never seen such a rule, or paragraph, or anything like that during account activation. This is a despicable behaviour that deserves not only this warning but many many more of them!
AVOID THIS COMPANY!
Review by Yoncé Caradonna8 months ago
Using a German mobile number for calls from my folks. Huge shout-out to ppl who answer their chat! If they didn’t warn me about proof of local address needed for landlines, that’s what I would order, because I never read stuff not directly in front of me, even if it’s on the same page as where I‘m making the order.
So far, everything’s great here at freezvon.com. With SIP, calls cost me and my folks almost next to nothing, I‘m available to them from anywhere in the world, which, with my job, is a huge plus; what else? Great of them to remind me every month when the due date is, because I basically never remember to pay bills on time. Wouldn’t want to lose it due to non-payment and then order a new one, pay the set-up fee again.
Review by Cline Chudasama9 months ago
technique support is very poor and completly separated from technical issues! they don't understand even how the process!
I asked for a refund for just 20$ and 20$ in my case is nothing!
I'm a Ceo! and i really care about service ! anyways
they tell me that they refund after 30 days. they looks like transformed after getting your money! but the real story is they getting me nervous and they force me to use their service!!!!!!!!
its high recommended to get away from them!
check their terms link:
( Refund of the balance is impossible. Any remaining funds can be spent only for the use of our services)
Review by Aten9 months ago
I was looking for some options for myself that I could use my phone in places where a regular network works badly or very expensive roaming. I was very pleased with the option of a virtual number with calls using Internet connection.
I have contacted with many services and decided to choose Freezvon, I was satisfied that they explained everything in details and showed how to set up my number.
Review by Raymone11 months ago
Just ordered a Norwegian number. All good - perfect services and prices.
Review by Syreel Caplis1 year ago
after payment my number never been validated as mention it will take only 24hr.
The same customer service told me to wait 24hr. i contacted them again after 24hr she tell me it take sometimes more than 24hrs to validate a number.
PLEASE GUY DON'T MAKE ANY PAYMENT.
Review by Bilhuset1 year ago
They asked for money in advance then refused to activate the services I paid for and asked for personal information and copies of id
Refused to share any info with them and now they are refusing to give me the money back
Please guys don not make any payments with them!!!
Review by Royric1 year ago
Fake advertise. They say "Telegram numbers" but they have a small star mentioning that works only with ukraine and russian numbers.
Then ofcourse, you have to buy another number.
Review by Wendawg1 year ago
I couldn't even get to topping up my balance! They tried the manual calling for security confirmation at 12am my time, which of course I couldn't respond to as I didn't want to wake my cousins. And, as most people who have the money to buy a number, I had to go to my full time work. Only 12 hrs later whilst I was still at work, they cancelled and refunded from impatience. Tried again when I got back home only to be told that the financial department will not accept and they will not listen to the valid explanation. Would be higher if they at least waited 24hrs for a reply and/or listened to explanation for the delayment of response.
Review by Fpm2 years ago
Freezvon is rated 3.0 based on
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