Item not as pictured! No control button on front as pictured. No instructions. Ad says free freight, they charged me freight. I filed complaint with Paypal and they are under investigation.
Review by Risskov Atomik1 month ago
Sent me heated gloves that didn't heat Couldn't reach them by text or phone. Worst online experience I' ve ever had.
Review by MagicAsh2 months ago
Purchased this product to take on a recent family cruise. I initially purchased it to just make sure my phone was protected from moisture. However while snorkeling in the Cayman Islands I took the risk to take my phone umderwater and take some pics and video. I was impressed the clarity not only underwater but also above the water as these two photos reflect. I bought the double pack for me and my husband; the price can’t be beat.
Review by Daintry2 months ago
Worked perfectly and fit my 8plus WITH a case and pop socket on it. Totally waterproof. Be aware you cant really use the touch screen while youre underwater, but you can use the volume buttons on the side of the phone to take pictures/videos (which were crystal clear btw). Used it for snorkeling and it worked great!!
Review by Kavishram3 months ago
I agree with others that if I could I would give them zero or negative stars.
We ordered items for Christamas presents in early November 2018. Nothing came in time of the 3 different orders. The last was in February 2019. The products were cheap and junky. Packaging was flimsy, some were damaged and others non-functioning. The heated gloves only worked once.
They wouldn't change the address or cancel when we told them we would not be at the delivery address again until May 2019.
Shipping was not free as their name implies. The last product was received in February. Tracking indicated it was made in South Korea, then shipped to China and finally to the USA.
We ultimately refused some of them and had the post office try to return them to places unknown. Appeals to the company fell on deaf ears. Responses were automated or not meaningful and they were unwilling to make any effort to make changes to the orders. I did learn the company is in Canada and that they have around 4 distribution centers in the USA because that is where most of their customers are.
I sent a complaint to the U.S. Federal Trade Commission and their response indicated the company's practice were in violation of FTC Rules, but there was no commitment for any action against the company. Probably hard to do since they're in Canada.
Since we kept all our emails, and the company's, we were able to build a sound case with our credit card company to get a full refund from them. The company never responded to our case filing but they probably feel that a loss of $108 USD is a cost of doing business.
So, based on our, and many of the other reviewers' comments, don't just walk away from this company-run away as fast as you can!
Review by Bafford3 months ago
They sent me rechargeable gloves that were not rechargeable. There was supposed to be a button with 3 settings for heat control and there wasn't any. I put batteries in them and turned it on for over 30 minutes and they never heated up. They then wouldn't let me return them, only exchange at my cost for shipping for another one of their products. Absolutely terrible company.
Review by Atvars3 months ago
Don't do business with this outfit. Place an order one day and cancelled the next. Never cancelled my order and charged me twice for insurance. STAY AWAY!!!
Review by Lafleur4 months ago
As with any waterproof device, the fingerprint function won’t work with the iPhone being in the bag. Since it can’t read your fingerprint trough a plastic screen. But everything else works great.
Review by ×××××××4 months ago
Used them snorkeling and swimming on our vacation to Hawaii. Absolutely kept my phone dry and I got great pictures. All the pictures provided were inside the case. The only difficulty was zooming but was well worth it.
Review by Derrico4 months ago
The case/pouch is big. It will definitely fit an iPhone 8 Plus or note 8. The material feels very durable, with a nice locking mechanism to seal the phone inside the pouch. It does come with a lanyard to wear around your neck. One of the image I posted is snapped with my phone inside the pouch.
Review by VShelton4 months ago
I'll start of by saying that it's waterproof. I tested it out with an older LG G4 and there were no leaks. Currently, I'm using this case for a Galaxy Note 8 that has a thin bumper case on it. It fits inside the waterproof case although it's a little tight. I don't think it will fit if you are using an Otterbox style or thicker case.
Review by Gerthy4 months ago
i got my solar wind chime and I love it!
Review by Grossmore Gianina4 months ago
Worked perfectly. Only complain is that I couldn’t take pictures under the water because of the water pressure and material. But it kept my iPhone safe as I took videos instead.
Review by Jeoffery4 months ago
Amazing, I floated on a river for over 5 hours. This case worked perfect the entire time. I used it with an IPhone 8+ and didn’t have any issues with touch or screen response. I actually went live a few times and the video and picture quality was perfect.i also choose this one because of the larger clasp, I read reviews were people had purchased other brands with thinner clasps and the clasps broke. It’s a must buy if you are doing anything around water.
Review by Schery5 months ago
Product looks good!!! Motion Activated Lights.
My friend suggested me this site and I bought the same product.
Nice one! Recommended!!! :)
Review by Kerteminde5 months ago
I would recommend taking the case off your phone and then putting it into the waterproof case. It might be a pain for some people but it will make things easier. The lanyard is a nice addition since I can keep it hanging around my neck. I'm still able to use the touchscreen and take.
Review by Northmuir5 months ago
I placed an order in November 2018 for the LED color changing solar wind chime light. I finally received my order in December of 2018 and it was broken. I contacted freeshipdeals and they told me to throw it away and they would reship my order. I have emailed them at least once or more every month since then because I'm still waiting on my reshipment. I usually do get a reply when I email them but it's always the same thing... "We are waiting shipment so they can fill back orders and my order is on the list to be top priority. I think that almost 8 months of waiting is entirely too long. I've asked for them to refund my money and they will not. Do not ever order anything from this company cuz they're going to screw you like they have me.
Review by Nyeta5 months ago
This company had the worst products, customer service and return policy. NEVER BUY FROM THEM!! You can only contact them by email as their phone number does not work. You also need a VIDEO of your product to even receive a replacement.
Review by Caringhands Tinting5 months ago
Wasn't even going give them one star but only way you write a review! I order temperature control gloves rechargeable batteries and had go buy batteries for the product sent. And was from China and not as ad said ship from US.. Better Business Bureau was unable to track this company and number is always their hrs but never open. Took 2 months get wrong product. I stick eBay n Amazon here out.
Review by Pairoo5 months ago
This was the best $10 I ever spent. We floated down a river for 4 hours. My phone was in and out of the water at least 100 times. We took tons of pictures and the quality of the photo doesn’t even look like it was in a case. Definitely worth getting.
Review by Calla Karasinski5 months ago
I bought a dog car cover from them for $60AUD. When it arrived it was COMPLETELY different! The only similarity was that it was black. The cheap crap they sent me is available in my local shops for $8. That’s not what I ordered. I have tried to get a refund but they are asking me to post it back which would cost $40AUD and they will not refund me the cost of the original postage so there is literally no point.
I have filed a complaint with PayPal and escalated it. Still don’t seem to be getting anywhere. Guess it’s goodbye $60 and the rubbish bin for the crappy $8 they sent me.
Review by MFErieg Unverferth5 months ago
Freeshipdeals is a major scam site. How to stop this site. Based out of Canada for the United States. Just hope that people check reviews for freeshipdeals before purchasing from them. They are very dishonest.
Review by Jordanis5 months ago
I just received an umbrella from Freeshipdeals. It was mailed in a plastic tube-like envelope, and it arrived with the handle broken off. If I send it back, I have to not only pay shipping, but I have to buy a mailing tube to put it in. That would cost me more than the cost of the umbrella, so I guess I'll just toss it. If I could post negative stars, I would.
Review by Rubell5 months ago
This is a follow up to a review I wrote last month. I never received the product. After numerous emails and no results I filed a complaint with the State AG. After the complaint I received an email that my product was in the mail. It arrived 45 days after my complaint. The package arrived damaged. The product was advertised as 6 solar wind chimes. In fact the product is one wind chime that has 6 changes of color. Now I am cc on emails from the company about other people complaints. This is very strange. All of the complaints are the same: not receiving the product, unable to get a response from the company, damage products, product is not as advertised
DO NOT ORDER FROM THIS COMPANY.
Review by Shokhida5 months ago
I have ordered Electric Heated Gloves on Dec 1, 2018, intended as a X-mass present. Several e-mails with the support staff needed before they shipped the order. Shipping annouced by the e-shop on Jan 22, 2019, however actually despatched only in the second week of February (based on tracking the parcel). Which was AFTER the deadline I gave them to deliver the order, otherwise I wanted my money back. Actual delivery to the Czech Republic on Feb 17, 2019. I refused the parcel (I have not even seen it as it was under customs duty regime) and it was shipped back by the Czech post office on Feb 20, 2019.
It is May 8, 2019 today. I have not received any refund yet. The e-shop refused to return my money as they SAY they have not received the parcel back. Considering it is true that the parcel has been lost, they have not undertaken any steps to find it or to file a claim for this loss.
The e-shop wants me to get a proof or a written notice from the courier that indeed that package was lost from their end. I was in correspondence with the Czech Post Office and they say that it is the e-shop who has to ask it’s courier to find the parcel and file a claim for this loss. I even provided the e-shop with a Receptacle number under which the parcel had arrived to the JFK airport on February 28, 2019. The shop did not do anything. They only keep sending me e-mails that I have to proove them the parcel has been lost.
Some of the e-shop’s answers are complete nonsences showing they do not attempt to meaningfully reply to my comments or even read them. I also asked the correspondence to be passed to the owners of the e-shop. Nothing happened, only Customer Service Agents keep sending me the non-helpful e-mails.
Do not order from this e-shop! They want money to be paid in advance. You may end-up with no money and no goods.