Rob the customer service agent was friendly and efficient in assisting me with setting up my toll free number today. I'm very pleased with the company thus far.
Review by Telz1 month ago
The customer service I got today was very good. I was a little irritated by what I thought was something wrong with my service. Even though I was agitated, Rob was very polite and professional with no hint of condescension, even though I was clearly being an utter twit. I was rather embarrassed to find out that I had been at fault. Thank you for not making me feel like the jerk I clearly was.
Review by Pyshon Isroilov1 month ago
Best service for the best price.. as a business owner peace of mind is what I want the most, and FreedomVoice sure gave it to me!
Review by Optiks1 month ago
Francisco was extremely patient and knowledgeable. He helped me get through some changes and couldn't have been nicer.
Review by Erfata Bobenoaux2 months ago
FreedomVoice is a great product for my small business. It is cost effective, makes it easy for client calls to be forwarded when I am out of the office, offers options for call handling, and has the professional image needed. I particularly like the call screening feature in which the caller announces his name, filtering out sales calls and scammers so as to not waste my time. I definitely recommend the service.
Review by Nober Panyane2 months ago
Brian was focused on providing real solutions to help my situation with a positive attitude.
Review by Camilleri2 months ago
I always have great help.
Review by NHnan2 months ago
Always receive the most accurate up to date information from Freedom Voice. They resolve any issues in a timely manner.
Review by Sonicbdwa2 months ago
Great customer service! All issues were resolved with a simple phone call.
Review by Kuraisha2 months ago
This company is absurd. I cancelled my account with them in January. I noticed in July they were still billing my account. I called to complain and cancel the account, they assured me I wouldn’t be billed. I. August there was another charge for $31.99. I called again, they refused to refund me but told me it wouldn’t happen again. In September i had another charge - I fired chargebacks and got $700 back for fraudulent charges from them for the past 9 months. It’s October. I woke up this morning to another charge from them - I called them and they said that they had actually been contacting Visa and getting my new card information and Visa keeps giving it to them. They refused to refund the charges and told me I would have to take it up with the bank. I may have to close my entire account to get away from them. I am one stop short of calling an attorney and sending them a demand letter, this is absurd. I’m going to be leaving this review everywhere in hopes that nobody gives them card information to these scam artists again.
Review by JojoTheLegend Zicari2 months ago
When I called Arvin was very helpful... He asked questions so he could troubleshoot the problem I had with my service.. I really appreciate that he was so knowledgeable about his job... Great Job
Review by Chrisnadat2 months ago
Excellent service! I run a private contracting business and use Freedom Voice. There are very few technical issues (I've had 2 in 9 months) and when there are, they get them fixed very fast; within an hour on both of my issues. Agents are top-notch too! Never yet have I had a rude person on the other end. Always ready to help, patient and friendly. I have dealt with higher cost providers before and always paid too much, service not even close to Freedom Voice and was not appreciated as a customer. I'll never go back.
Review by TommyVercetti2 months ago
Very happy! I became a Freedom Voice customer this morning and can't say enough about how simple the process was and how amazing the agent was! So far, this has been an excellent experience!
Review by Nseabasi2 months ago
Freedom voice is an excellent and cost effective option to big name cell service. Truely fills in The gaps where they can't.
Review by Pullarao Hørte2 months ago
The representative was patient and helped me, step by step, with setting my phone.
Review by Ichbins2 months ago
I have had nothing but a positive experience with Freedom Voice and its representatives so far. If we were further in the relationship, I may have given a higher score if the service remained as professional as it is today.
Review by Airelle Volkelt3 months ago
Review by TipTopper3 months ago
Always helpful. Service has never faltered!! I love it!
Review by PipouPips Khapung3 months ago
She was great and very professional. Sympathetic to our start-up and allowed us to restart service with no penalties. You don't see that im business anymore.
Review by Abolaji Buchmeyer3 months ago
Freedom Voice is a clear choice for your business. I love the options that are made available. Adjust your call system and attendant to your business needs. Great features and value, you should check it out for yourself, you might fine what your looking for. I needed extra lines and creative flexibility for various projects, I looked at a lot of services, however I found it in Freedom Voice.
Review by Louri Castanoarboleda3 months ago
Professional, knowledgeable and efficient transaction. Great product.
Review by Ollieca3 months ago
Easy to use platform and great features for a growing business. Freedomvoice is what small businesses need for that "enterprise" impression. Plus always nice and professional support staff willing to help.
Review by Kennygee3 months ago
Great service all the way around!
Review by Abdihakim Akumchi3 months ago
FreedomVoice just works, no downtime, easy to set up, support is friendly and helpful.
This is one of those rare services that works so well, you set it up and forget it. It does its thing and delivers your messages without missing a beat.
Review by Fraysse3 months ago
Awesome I had no problems with ..it is plenty awesome really!