FragranceNet Reviews

I love them. Great perfumes, not fake. Customer service is great, twice, I did not receive my package, they sent me a new perfume asap. The 4 stars is because it takes them 4 weeks to reimburse you when you return a perfume you did not like.

Buying from this company went smoothly and the shipping timeframe was average, just like any other company. However, even with their % off, you can still purchase the perfume cheaper elsewhere.

I ordered some perfume and lotion and I was happy that the packaging protected the expensive contents. I will definitely order from them again because the order arrived early and they did follow-up to make sure everything arrived in good condition.

I gave FragranceNet a chance and it worked out good. Price for Rihanna Nude was good and I went for free shipping, a little slow but no biggie. Will try them again.

I am finally writing a positive review, Yeah! Fragrance.net is a beautiful site to shop. #1 the fragrances are the real deal! #2 customer service is good,helpful and friendly. #3 they will refund any problem merchandise, what more can I say. Keep up the good work

I don't get why a lot of people complain about fakes and other stuff on fragrancenet, I've been buying from them for a long time and the merchandise is always good, the colognes last some a few hours some all day but that depends on the cologne. I took a few colognes to the mall and they checked out just fine.
I think people who complain are either those that you don't really want their business to begin with anyways because they're the bitter ones who will complain about the water if it rains or complain about the heat if it's a sunny day, just whiners doing their stupid tantrums or it could be that department stores ask their employees to complain trying to create a bad reputation since they simply just can't compete or simply refuse to compete on the perfume market.
The only real complain if you want to look at it as a bad thing would be the time it takes for you to get your stuff, so to be safe, if you buy from them give it a two week window to receive your colognes, unfortunately, it takes a while to get them that's why I gave them 4 stars only.

Order arrived just on time but i think the cologne leaked out the bottle a little but it came with chapstick coupons and a sample of another great cologne for my man! Was very satisfied

I finally got my shipment today... I order on 8/12/14 they sent delivery info to fedex on 8/14/14 but it was actually shipped on 8/16/14 and at first it said to expect delivery on 8/20/14 but I actually received it today which is 8/18/14 so I got my order sooner which I loved!! I got very excited when I received my order I was very pleased with the entire order!!! I order 5 perfum and all were great...I was a lil worried as I was reading the reviews but I gotta disagree with most of the ones that said not to order from this site!!!! MY FIRST TIME ORDERING AND WILL ORDER AGAIN HOPEFULLY WILL HAVE SAME EXPERIENCE.... YES THEY ARE LEGIT!!!!!!

I saw a lot of feedback about this company so I was a little Leary when I read both good and bad reviews, unfortunately, I had already ordered. After reading the reviews I tried to call but there numbers did not work...scary!! (this was a bad sign to me..)

I ordered both the coach poppy and A juicy Couture Fragrance, the larger size. My colleague also ordered from this site. We both got our tracking number and tracked it through fedex! They gave us an estimated delivery date and both came on time!
Both of my fragrances were perfect. Full size, the right ones and smelt good! This site was awesome in this aspect...and such a good deal! I wanted to post a good review because I had such a good experience! I would definitely use them again! I figured if they did over 10million fragrance sales it must be legit...but reviews did scary!

Love my new fragrances!!! Would do it again!

I've read too, too many conflicting reviews about fragrancenet, but based on fragantica threads I decided that it's mostly OK but I had my reservations. I ordered two mainstream fragrances (pretty common, on good discount) knowing that they could be older stock or store returns. I think that issues come with ordering niche or rare fragrances where people seem to think those are fakes or really old. It took them about a week to ship to me, granted I live closer to their warehouse than other parts of the countries. International orders seem to have the worst reviews but the fragrances I received were full, one was completely new - the other one may have been opened (aka a very new store return) but both smelled fine. I would say, it's a great site for mainstream fragrances (esp. if your guilty pleasure is hasbeen celeb fragrance) but its split reputation has its reasons, so if you want that Marc Jacobs or Britney fragrance it's probably OK. One of my peeves is when companies say (we ship using FedEx, UPS, USPS, OR DHL but we can't specify which unless you order) so I'll mention that for me it was FedEx Smartpost which is notoriously slow but for a cheaper price, I don't mind the wait.

I have ordered several fragrances from this merchant over the past five years or so. I worked in cosmetics and fragrances for quite a few years and would be able to recognize counterfeit packaging. Everything I have received from FragranceNet has been legit.

As for the observation that a fragrance doesn't smell the same as what you bought ten years or however long ago: fragrance companies have been changing some of their ingredients, even in France. This has been due to allergens, animal testing, availability of substances, etc. They don't publicize this, but it does happen every so often.

Good purchase. I bought it through Amazon from them. Shipping is a bit slow since they use ground shipping USPS. Product was good.

This is now my 5th order and everytime the items come quickly and nicely.
The last time i ordered though, they sent me a knock-off. but I automatically noticed it so I called their customer service. They were quite nice to me, and DID send me the real item but it took a 6 week delivery... that was a little upsetting, but after 4 consecutive good orders thats fine. Recommended BUT DONT rely on.

I bought for my sister some designer creams and designer fragrance that she could not find in her local department store. She was skeptical about the site as she is not one to order products online, but after checking them out on google, I placed the order and got a nice discount and free shipping. The package did take a little longer to arrive then expected, but the products were exactly as advertised. The creams my sister says are a waste of money as unfortunately they did not work for her, but it's note the fault of the company, it's just one of those things where what works for one person doesn't for another. The fragrance my sister absolutely loves. Overall I would recommend this site for fragrances that you can't find anywhere else.

I bought some cologne once from them, and when I received it in the mail, they also gave some free stuff, like a mirror and a sample of another cologne. I didn't like the cologne I had originally ordered and sent it back. However, the whole process was relatively problem-free.

Hi all

I recently ordered from this website and was quite surprised! I placed an order on 10th August 2010 from the UK and it arrived on the 19th August 2010. Not bad coming from the States or is it ? (They say orders are shipped within the UK?) Very confusing.

Beware of the P & P cost though. I only ordered one item and it says on the web site that orders under a certain amount are charged at £3.95 for the UK. I ended up paying £11.49 for international shipping, which worked out at approximately 50% of the product ordered. Also, they promised a free mirror with every order, which I didn't receive.

On the plus side, the order arrived intact, was well packaged and is the genuine article .(I know because I've bought this product in Saks in the States before). The price is good and I got a 10% discount because it was my first order.

If you are going to order from this site, make sure you are happy with the shipping cost before you confirm your order. If you have any issues, as a another reviewer has written, they will not enter into any one-on-one contact with you via email everything seems to be automated. Not great customer service.

I would use this site again because I can't find anyone in the UK that stocks Jivago 7 notes. If anyone can help me on this one, let me know.

Regards
JoanW

Allows me to indulge in perfumes that are discounted.