We collate all the best reviews from around the Internet so you can view them in one place
Review by Eric M Hjertquist1 year ago
Love fragrance net just referred a friend and she ordered like 500 bucks worth of stuff.
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Review by Amnerys Alvarado1 year ago
Fast delivery, fun samples and I got my favorite fragrance ?
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Review by Mike H.1 year ago
Product is great. Great prices. Terrible shipping! Was told one day, then it never came. Then told in another couple days. Didn't arrive. Told the next day and again didn't arrive. Told the next day and it finally came! Was told 4 different days for delivery; Saturday, Tues, Wednesday and finally Thursday. Which is weird because I only live 2.5 hrs in the same state from the warehouse and it went through 2 other states before coming back this way.
I'll definitely be very weary of shipping in the future.
Otherwise, the product is legit and packaged affectively. No damage. So that was the upside of that whole fiasco.
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Review by LaTricia Iglehart1 year ago
I am very happy with Fragrance.com because they carry the old original brands and scents that I prefer. These new-line fragrances and designers are not nearly as aromatic or apparent as the older fragrances and or designers.
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Review by Angela Sizemore1 year ago
My fragrances were delivered quickly and correctly! My husband and I love the products and the smells rocked!!
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Review by Johnathan Cooper1 year ago
Great discounts, great prices. Great variety. Only issue has been inaccurate said timing on delivery. Took 3 additional days. Over all, best site for fragrances. Really enjoy the free finger nail clippers
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Review by Woubeshet1 year ago
CREED AVENTUS / AKA-TOILET WATER.. i just received my creed aventus from FRAGRANCE.NET and i put it up for to the test next to my aventus from Dillards and was close in smell but diluted or wore off quickly . NOT REAL... 385 DOLLAR FAKE....
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Review by Rami Bareket1 year ago
I've been a customer for many years and I'm very pleased with the products, price, delivery time, variety and how easy it is to place an order and get it quickly.
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Review by G. Anthony1 year ago
Outstanding customer service. The Rep was polite and assisted me in an expedited courteous manner.
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Review by Ricardo L McKnight1 year ago
I'm a repeat customer many times I've purchased items from FragranceNet and I have always been satisfied with the purchases. Can't beat the great prices, discounts and professional service.
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Review by Sinel1 year ago
I ordered a bottle of parfume. the coupon price was $39.00 dollars, When I checked out the price was $61.00. Realizing this I immediately attempted to call the company to either cancel the order or get the price that was showing. I could not get through to the company. the customer service number listed to connected to telemarketers that want you to buy things or sign up for services before they pass you through. I tried to call 6-7 times without success. I had to cancel via the internet. Even after the cancellation went through, I got another email stating that my order was being processed. I am appalled that this company can get away with this. SENIOR CITIZENS BEWARE - THIS IS SCAM!!!!!
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Review by Laura1 year ago
Great service....speedy delivery
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Review by Mary Arndt1 year ago
I sent an e-mail that The bottles were broke and leaked out of the box the only good thing is my mailbox smells great I had ordered 2 Jade East and got a great smell at the end of the driveway and glass everywhere no replies to my e-mail
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Review by Amy McGee1 year ago
Quick and easy and great follow up
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Review by Antonio Oliver1 year ago
Wish we get samples of other fragrances when we purchase stuff but besides that it is a good company to order from
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Review by Lori Harness1 year ago
This will be my 2nd or 3rd order. I have received perfumes that are stale or old. I ordered again giving the benefit of the doubt but it happened again.
I contacted customer service and they were very helpful in getting the issue resolved. I am going to order again and see how it goes as I love the convenience of shopping online.
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Review by Sharon Marjama1 year ago
Wonderful prices,,,Wonderful smells !!
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Review by Valerie1 year ago
I like the assortment of items and the pricing. I used the free shipping. I placed the order May 31 and received it June 13. Before I received the items, I received several emails asking how I liked the items. Hard to evaluate when you hadn’t received the product. Also could not use the discounts they offered because I hadn’t received the products, not sure if I wanted to order them again.
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Review by Damian H.1 year ago
Wish I would have read reviews before purchasing from this company.
My order took over 2 weeks to arrive even though I paid for Priority shipping. When I hadn't received it after a week I emailed requesting to cancel the order. Their response was the order was already on it's way and I'd have it soon. 5 days later still nothing.
I filed a dispute with my CC company and this seller agreed that I could return it once received and provided a return label.
I finally received the items a few days later, 16 days after the purchase date even though it was supposed to be 2-3 days priority shipping.
Once they received it back they never refunded me. It took another 2 weeks going back and forth with my credit card company to finally get the refund.
Awful company avoid at all costs!
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Review by Lee M.1 year ago
I have ordered a few times. The fragrance you get is definitely not authentic, I suggest, if you have received an order, put a little on one wrist, go to a retail store find the same scent and put a little on the other wrist. NOW COMPARE! I have read the reviews posted here. I am convinced the very positive reviews are actually done by employees of FragranceNet.
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Review by Catherine S.1 year ago
On Thursday 02/07 at noon, I ordered 5 items for Valentines Day gifts. Website said 3-5 days so I assumed a week was plenty of time. It should have been but they didn't ship it out until 5 days later on Tuesday 02/12. So I have no gifts to give for Valentines as package wont be here for another two days. I am very upset and when I called they were extremely unhelpful, said I should have done expedited. I said a week should have been enough and was told they must have been busy TH and FRI so didn't get to shipping it, are closed weekends and were not sure why it didn't go out Monday. Bottom line they finally shipped it Tuesday and it is 3-5 days from the day they sent it (five days after I ordered it.).
I will never use them again. They ruined Valentines for us and didn't care and there are too many other companies to give my business to.
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Review by Musthavemusic Dolhov1 year ago
I would gladly pay retail prices to not deal with their RUDE and ARRIOGANT customer service rep - she didn't listen to what I had to say and kept parroting obviously canned answers. I would advise to stay clear of this company.
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Review by Bill L.2 years ago
I highly don't recommend this company for loyalty in customer service. I've been a customer of theirs for about 10 years I recently correspond with somebody in chat to try to see if they would work with me on a large bottle of a particular cologne for men. this was going to be a gift to my uncle that is on his Deathbed. their lack of customer service and empathy is truly disgusting.
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Review by Jason2 years ago
Excellent selection of designer fragrances and unbeatable prices!
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Review by Christina g.2 years ago
I ordered a gift set they sent it to me the whole bottle perfume was empty shipping did not ship it correctly leaked out in the box sent it back and still have not received my money back.i will never order from them again
