We just closed on our home in Valencia. The team at Foxes helped us tremendously. From the start Gareth and Cristian were always very responsive and let you know how the process was moving along. Once we got our offer from the bank, Gareth called me immediately with the good news...but forgot that I am in Denver, Colorado, and it was 5 am, but nonetheless I appreciated the call!
Cristian helped us with all of the bank documents and got us a good rate for our mortgage. He is meeting with the banks daily and has a great relationship with them.
From that point on Rocio, with the legal team took over. She was an angel sent from the heavens. Since the seller's realtor basically said that we had to work with them, we had no choice. Rocio had tons of patience and helped us with everything, as the agent did not speak English. If it were up to us, we feel she deserved the realtor's commission.
The legal team got our NIE numbers, opened our bank accounts, dealt with the realtor, went to our pre-closing meetings and showed up at notary to sign the closing contracts. She even helped with the sellers leaving a bunch of personal belongings in the apartment after closing, and made the realtor remove it all. She has been wonderful to work with, especially doing all of this 5,000 miles away.
I have already told a few people that are interested in purchasing in Spain to work with Foxes.
Great job guys!
Josh & Vicky
Review by Cts1 month ago
Purchased a new apartment in Barcelona, heading out this weekend and could not be happier! They did everything, even signed on my behalf for the purchase as I had work commitments. Throughout the whole process, I was given regular updates and they were always available when I called with questions!
I got a really competitive mortgage, they beat an offer I got from a highstreet lender and saved on some other fees, so am really happy.
100% recommend them, Cristian was great explaining all the mortgage terms and helping organise the valuation. Rocio from the legal team was very professional and explained everything in detail when needed.
Review by HanCholo Caccin1 month ago
We used foxes services to purchase a 3 bed Villa in Costa Teguise, Lanzarote. We were recommended them by the agent we bought our property from as they had been very helpful with previous clients.
Foxes were able to get us a mortgage offer within 7 days of us supplying the information required. They found the exact mortgage we asked for at a very competitive rate (we couldn't get a better offer from any other broker). The whole process of applying for the mortgage went ahead without a problem and we soon had a bank account set up in Spain. They also managed to get NIE numbers sorted with minimal fuss following a quick face time call - a service we would recommend.
We elected to use their legal team for the purchase. This again was very competitively priced and worked really well. The legal team was excellent in liaising with all parties concerned and we paid the deposit on time and completed within the time scale with no problems at all. The whole process was hassle free!
I cannot recommend Foxes highly enough, Mat, Cristian and Alejandra were all very helpful. They answered emails promptly and would always take phone calls when required going the extra mile to help /advise when required.
Review by Cable Markulic1 month ago
Property purchase in Ibiza, the whole team were great. Good terms on the mortgage, and the legal support was invaluable. Everyone at the company I dealt with was professional and I felt supported throughout the purchase. They also helped me get an NIE number for all my family, and helped with the tourist licence so we can rent it when not there.
Great service, cannot fault them and can easily recommend their services.
Review by DvdWylie2 months ago
I have left a one star rating because there is not the facility to leave a negative star rating.
Firstly I would like to say that I have all the email communication to substantiate the following and would be happy to share them with interested parties. Also please note that there is no London office but simply a rented phone number that forwards calls to Spain...........
We contacted Gareth at Foxes in March 2019 and filled out an online application form. We were immediately told we would get a mortgage even though we were self employed. He then told us he had received a solid offer of 68.8% of the purchase price based on our information and we paid the finders fee plus various other fees which amounted to about 1,600€ in total as we had stupidly also agreed to use his conveyancing service, and started the purchase process.
We did not know at this time that there are only a limited number of banks that offer mortgages on rustic properties and usually only offer up to 50%. If we had been told this by Gareth we would not have started the purchase as we did not have the balance of 50% but he kept assuring us both in writing and verbally that it was a solid offer based on our fiscal standing and not on the property....another complete lie!
We were constantly asked by the seller to provide a 10% deposit to legally hold the property and allow them to remove it from the market, we were advised by Gareth not to do this as the house was not fully legal and understandably we would not get a mortgage on an illegally built property.
When the house had been made fully legal we were still advised not to pay the binding deposit by a member of Foxes because we had and had never had any mortgage offer! That person also told us we should never have paid the deposit as we did not have a mortgage. All this time Gareth still maintained that there was a solid offer on the table but the problem was with the house.... more lies as his employee who handled the conveyancing had told us that the house was now all in order but we were waiting for a mortgage. I questioned this several times with Gareth who told us that the original offer was still in place but he was seeking a backup whilst the house was made legal and that his conveyancer had said that would take another 2-3 weeksI I put the phone down from him and immediately called the conveyancer situated in the same office as Gareth who told me that the house had been legal for almost a week and they were waiting on a mortgage offer, she also told me Gareth was fully aware of this . I called Gareth said we didn’t want the backup and just to reinstate the original mortgage as the house was legal which he never did. After many months of being lied to and becoming more and more frustrated and without ever receiving a mortgage offer our dream Spanish home was lost to us as another buyer came along and paid the deposit and bought the house. We asked for our money back from Foxes but Gareth would only refund the mortgage fee and not the further 1,000€ he had lied to us to obtain. If he had been honest from the start and not lied about the mortgage offer we would never have commenced the purchase process and therefor would not have incurred further charges. As previously stated I am more than happy to provide proof if requested.
Believe it or not This is just a brief overview of our awful experience at Foxes. We were constantly lied to and misled by Gareth who is merely a conman in my opinion. I would never advise anyone to become involved with his company. Also a rather curious circumstance is that his website claims to have 100% positive feedback on trust pilot but when I left this review I was the first person to leave a review????
Review by Angellinaflores3 months ago
Foxes helped me after my bank pulled my finances for my purchase. They were amazing from the start! They secured me a new mortgage, they explained everything to me and they were there every step of the way! My Spanish is terrible, so they also made sure I knew what was happening. They were there when I had questions, they were there when I needed reassurances. I would highly recommend! Today I got the keys to my apartment!
Thank you Matt & Cristian!
Review by Winkle Charvit3 months ago
We've just used Foxes to purchase a house in El Campello, Alicante. Foxes have made the process as smooth as it could be, helping us navigate obtaining NIE numbers, sorting out the mortgage, conveyancing and everything else needed. They were always on hand with helpful advice and there when we needed them. Couldn't have asked for better support. Big thank you to Alejandra, Mat and Cristian!
Review by Hhcustomer3 months ago
We engaged Foxes on Christmas Eve 2018 to help us with the purchase of a house in Spain as we needed to act fast. Despite it being holiday time, we in Ireland and they in Spain, their level of accessibility and good advice proved invaluable to us not only on that day but throughout the whole process. We would 100% recommend the Foxes team for both their conveyancing and mortgage services.
Review by Diogocservices4 months ago
The guys were very helpful and very quick to respond to everything. When we had to attend the bank they even came along with us to ensure everything went smooth. Cristian and Gareth looked after us fantastically, we were extremely happy with the service.
Review by Tamjid4 months ago
Absolutely amazing service from start to finish (and beyond!).
Kept us totally informed all the way through, not once did we have the need to chase anything or follow things up, even though we gave Foxes an almost unachievable completion target having been messed about beyond belief directly by a Spanish Bank (nothing whatsoever to do with Foxes). We absolutely cannot recommend the team at Foxes highly enough, the service was superb. Thanks in particular to Cristian, Mat & Gareth - without you guys we'd not have made the completion date! Thanks again, will NEVER use anyone else. Unfortunately Trustpilot only allows 5 stars as a maximum, but would like to give more!
Massive thanks, Ashley & Emily
Review by Vibosp Madzia4 months ago
Recently used Foxes to purchase a flat in Cordoba in Spain. Their service and support was great. Their involvement enable me to sort the mortgage and the legals on the purchase swiftly and with very little hassle.
Would definitely recommend them if you are looking to purchase in Spain.
Review by Darrel Foote Gzem5 months ago
Its a tricky job trying to purchase a property abroad and Spain isn't one of the easiest by far. From the first phone call I had with the team at Foxes dealing with my N.I.E application right the way through to my completion involving valuers, banks, notary's and the rest, they have done an absolutely sterling job. Its rare in the UK to get such a service so I wasn't expecting an A1 job, The whole team from start to finish were fantastic and made me feel confident and in control at all times... Foxes 11 out of 10 well done...
Review by Dilion6 months ago
We are absolutely delighted with the extremely professional and thorough service that we received. The process was long and complicated but the way the case was handled led to a very satisfactory outcome. Thank you.
Review by Pauldette Derrow6 months ago
My wife Nicola and I bought our property in Lanzarote in December. Throughout the whole process Gareth and the team at Foxes we’re absolutely fantastic!
I couldn’t recommend them enough. They guided us through every step and a lot of bumps along the way. Nothing too much trouble and every issue dealt with and solved. The biggest thing is we trusted them and that was justified!!
Thanks Gareth, Matt, Cristian and Alejandro.
Review by NGrumkoski8 months ago
Helpful company who kept us well informed and advised. Efficient and well organised so home purchase went smoothly despite a short timescale. Thank you
Review by SGuillot Bleuler10 months ago
Cant thank Rapido enough especially Matt who was fantastic to deal with throughout, Got the Job done extremely professional i cant recommend them highly enough,
Review by Butterflyfemme10 months ago
Used Rapido (now fox.es?) For a purchase and loan arrangement. They were very helpful and efficient. Slight issue on the day of signing (my mistake) but Gareth really helped. From viewing the property to having the keys 6 weeks. Can't fault that.
Review by Seanlovedivine1 year ago
This is to confirm I have dealt with Rapido Claims SL and it did not take them long to get me a refund of over 40 thousand euros.
Every member of staff I was privileged to work with were fantastic and talked me through every step of the process.
They did everything they claim in their advertising.
I have no hesitation in recommending this company to anyone.
Review by Aggalix1 year ago
Although I was dubious about using Rapido as I had money taken and no work done by another company who were supposed to be dealing with our Floor Clause claim I can honestly say that Rapido were/are fantastic. Efficient, honest and laid my concerns to rest. You will not be sorry if you use them. Mat dealt with me and he was great. Many thanks for everything and getting us the money we were owed.
Review by Zeng Vinzinski1 year ago
We used Rapido Claims to get our floor clause money back they made the whole process quick and simple to deal with they were there for us every step of the way .
We definitely recommend them they are a great company and we got our money back quickly with no fuss . Thank you to all at Rapido claims without you we would never have got our money back .
Review by SiteCast1 year ago
My claim has been handled by Gareth Bushell who was efficient, informative and very helpful. My claim was sorted within three months and I am very impressed with Rapido Claims, so much so I will definitely recommend them to my friends and family.
Review by Dongha Inculta1 year ago
A huge thank you to the team at Rapido. I initially approached the Floor Clause claim as nothing more than a "long shot" and expected to be part of a very time consuming and frustrating process. To my absolute shock and within the three month timescale indicated, I received a settlement.
In particular I would like to thank Gareth Bushell for his professionalism and expertise. He really is as good as the reviews say.
Review by Gurcharan Nebunescu1 year ago
Excellent service from start to finish thanks Gareth and the team at Rapido
Review by Elangho Arioli1 year ago
It was a drawn out process due to the bank but Rapido kept me updated all the way and responded to to everything I asked.
Review by Shaliesh1 year ago
Does what it says on the tin
Professional and helpful. Answered all my stupid questions quickly and clearly. Very efficient. Took longer than we all expected but received our payout and felt supported throughout. Would not hesitate to recommend them (and already have!).