Bought a Akitio Neutrino U3.1 and warranty under Founder Globaltech in Hong Kong. They refuse to repair or exchange when there is problem after several months usage, they insist nothing wrong with the enclosure when they test it at their own computer. Even I brought my computer there to show them the problem, they just say they need to send to factory for inspection. I ask for a replacement because I need to use it but got rejected. Staff is not helpful and lied to me that I can exchange it at the shop I bought, however, when I arrived the shop, the retailer told me Founder called them not to exchange it. What kind of company is that?
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