Horrible customer service. They didn't even know how to use email properly!! I went to print a document today and the customer service was really bad. They asked me to send them a copy of the document via email. But the computer was on the "sent" page me they kept refreshing that, saying they didn't receive the email. It's on the inbox page!! OMG. Then when I realised and told them that, I had already sent like 2-3 copies of it. Then without clarifying with me, they thought I wanted to print all 2-3 copies and charged me extra for that. Worst, it was printed wrongly!!! Just wow guys!!!!! It is a 3 page document and I asked for it to be printed double sided. The second page was printed upside down!! I told them that and after a while they still couldn't print it correctly. Like don't they work there? Even I can do better with my printer at home if it hadn't run out of ink. In the end, they blamed me for wasting paper and charged me for the extra copies that I didn't need, and all copies were printed wrongly!! They are the one who wasted my time and money. Horrible customers service!!!! 😡
Review by KRaza2 years ago
Bad experience. Self made passport photo still cost u $4 whereas normal print is 50cents.. really is all out to eat people money! Very disappointed with local physical store photo printing service.
Review by JMac8 years ago
Review by Colls Hayath8 years ago
Review by Crischelle9 years ago
I'm a regular customer of Foto express since 2007, mainly for the equipment I need for the wildlife-photography. Since then it's only been good!
They are quick, cheap (for Dutch-standards), client-friendly and have a wide variety of things to choose from!
I will definitely keep on recommending them to others!
Review by Lualice9 years ago
Alles was dik ok !
Review by Lenie9 years ago
I ordered a LensCoat BWG-PRO gimbal MAX4 cover. As per standard they do not ship to Denmark but had no problem making an exception. Quick and informative mail support and quick shipping.
I´ll definitely recommend foto-express.nl to everyone.
Review by HeyItsIvan9 years ago
I received the delivery information on the same day I ordered the bag. The next day, it's already at home. Very happy!
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