Ordered a BOV & the part isn't functioning properly. Emailed about the lifetime warranty card that came in the box and after pulling teeth to get a reply (Had to contact UK office via Instagram) they sent me a repair kit..cool...but that didn't help either. So after pulling teeth to get an email back AGAIN, they offered me to send them the part to be looked at..ok. I asked for a shipping label as they sent me an unexpected FedEx bill from the repair kit. No reply... Mind you I'm waiting over a week for an email and my car is suffering with a massive boost leak.
Sean from US forge....check your emails. Also, don't tell me my email went into spam as you've replied to that email multiple times..should be in our inbox by now.
Review by Ashling6 months ago
The website doesn't state that the part I ordered is out of stock..I had to find that out days later after emailing them asking why it hasn't shipped yet.
They tell me that it'll take two weeks before they'll have it, which puts me in a bind because I can't drive my car with a cracked charge pipe. I ask if they could sweeten the deal by throwing in adjustment springs (I forgot to order them, but figured it would be a good opportunity) and received no response. I asked if they could expedite my shipping so that when they do get it in stock, I don't have to wait yet another week to receive it, and also, no response.
I have since cancelled my order.
Review by MacieJL1 year ago
Great product and amazing customer service.
Review by Viccs Derrow1 year ago
Yeah.....ordered my parts...that I REALLY need for my car to work.
A few days later, I received the Email saying not only do they not have my parts, they have no intention of ever having my parts, because my car is not worthy of them making the parts for it anymore. (now is the time window for these parts to start going out on my year of car, by the way.)
Review by Guoling Steffman1 year ago
Sometimes over the holidays, mail orders can be messy. It is expected to have some problems. When I contacted Forge Motorsport about those problems, the attention I received was unparalleled. Every single order I've placed since then (not in holiday season) has been perfectly executed. Compared to some of the other companies I've dealt with while doing this modification on my mini, these guys are head and shoulders above the competition. I cannot recommend buying your parts through Forge Motorsport enough! Bravo Zulu gentlemen!
Review by Lacc1 year ago
Great customer service, super fast shipping, and a great product.
Review by Hashgrid2 years ago
I contacted Forge support to enquire about service parts for items purchased years ago from another seller. Forge responded within a couple of hours and included links to the parts I enquired about.
I ordered them the next day and Forge shipped the following day.
I will do business with Forge again since they were so prompt and helpful.
Cheers! Keep up the quality parts and great service!
Review by Julecks2 years ago
Very great from beginning to end. Easy to find the product I needed, and check out was easy. The spacer fits perfectly in the car. I’d definitely buy again and would recommend Forge to my friends.
Review by Siyana Haubein2 years ago
good service, but too hard to find wheel screws fit this spacer. Happy new year and good luck.
Review by Krispinovic2 years ago
Fits perfectly on my 2017 civic si. I bought this to replace the boomba racing bov after doing extensive research. Amazing product. See how it looks on my IF @VidaDeX. Btw if you own a civic 1.5t this product will be extremely helpful as you replace your stock BPV and will have a better quality product, also you're able to adjust this recirc valve as it comes with springs depending if your going to be pushing crazy amounts of power. Lol. But yeah great buy you won't regret it!!
Review by Mbuyi2 years ago
Although things started off pretty bad with my purchase. Forge UK rectified the problem quickly and resolved the issue as fast as possible. I appreciate the team at Forge UK and Ryan Maycroft for his quality assistance. Thank you guys for getting me my missing parts along with the cool nicknacks. I immediately used the lanyard for my keys. Put the placard on my toolbox. And i also will use the bottle opener regularly. Much appreciated. Thank you
Review by Lupkovics Terbou2 years ago
Forge Motorsports understand the customers needs. The product is AWESOME. If you are not using Forge you are missing out.
Review by Seandre2 years ago
Excellent service, 100% recommendable
Review by Briercrest2 years ago
This review is actually for my most recent transaction, but I've been buying from them for several years. Quality parts and customer service, never had an issue that wasn't quickly resolved, a question that went unanswered, or parts that weren't available.
My only reason for 4 stars this time is just to raise the flag that they need to smooth out their shipping rates in the shopping cart. I saw the shipping charge of $30 for a $30 order, so I had to contact them directly before ordering asking about it. I was given the reasoning behind it, and told that the extra charge would be refunded after purchase. Not as easy as it should be, suspect they are working on it. That said, I placed the order, sure enough, got a refund for the overages, parts went out that day, already installed on the car, working as expected.
I will not hesitate to buy more of their products in the future, got another build coming up that will need goodies from them.
Review by Joops2 years ago
Quick responses to my questions from Matthew
Review by Siljan2 years ago
I have used a range of Forge products on vehicles with zero reliability or quality issues. I am about to purchase my 4th valve deciding to go with newly introduced Forge FMDVRAY over other popular brands. I'm sure that I will not be disappointed.
Review by Insidious Thallapalle2 years ago
good website, easy to use, clear information and good support
Review by Jidveian2 years ago
Even though my order was slightly messed up the sales team responded and corrected the error and shipped out very quickly.
Quality product at decent prices.
Review by Magnetic2 years ago
Review by Chevette Kadlecikova2 years ago
I was looking for 3SDM wheels here in the USA and could not find a good deal, until I found Forge Motosport.
Review by Graccey Koudriavtsev2 years ago
Can't thank them enough. It's extremely hard to find solid customer service these days or anyone willing to go above and beyond. Sean from Forge did just that no questions asked. I had purchased a BOV valve for my 2015 Audi A3 and had an issue a few months after , called in and they sent the replacement part I needed right away! Even though I forgot to attach my original receipt from 3rd party supplier. Also would like to note the contact back and forth through the whole process was as good as it gets, thank you so much and I will surely refer anyone I can to purchase your awesome products!
Review by Yarvis2 years ago
Great service and a high quality product. They got me a recirculating valve very quickly.
Review by Wearside Lanzotti2 years ago
Package came when promised, product was not damaged and worked like it should.
Review by Keyulkumar Misenhelter2 years ago
Very good product Blow Off valve and left everything and manufactures ( OEM ) and feels the vehicle with more force. thank you for the help.
Review by Marolyn2 years ago
forge is a good company for the motorsport parts with very good engineering they do their best to improve reliability and performance with all product they make