Brilliant customer service. Thoroughly pleased with my purchase. 5*
Review by Geethamma Festus1 month ago
Very helpful and quick. Will use in the future. Communication excellent.
Review by Enkaycee1 month ago
Lewis and Clare were very good and very professional and quick in their communication with me. The car didn't come in the timeframe permitted however I know they did all they could with getting me to the car and sorting me out. Very polite and very fast, would definitely recommend and use again!
Review by MKraft1 month ago
Stuart Stacey went above and beyond ensuring all my questions during the sales process were answered quickly and honestly throughout. And to follow that up Samantha Jarvis was equally helpful providing electronic documents as and when needed and keeping me appraised of the whole delivery process. Overall an outstanding team that I will definitely be utilising in the future.
Review by Maldrakus2 months ago
Great service from start to finish, from searching multiple cars and configuration to help guide exactly what I wanted. Were also always on hand for those stupid questions and to guide you through the process.
would definitely use Forces Cars Direct again and recommend them to everyone!
Review by NotYourAverageMama2 months ago
Make sure you do your research before you order, know exactly the spec & extras you want. I had to ask if the car could be delivered on a trailer, if I could choose at registration number. I had a great deal, but felt flat when the car was delivered, a man rolled it off the trailer said there’s the handbook, sign here and that was that. I had an email from forces car to ask if all was well. A couple of things weren’t but because I had gone through forces car I was then dealing direct with Ford Darlington, who weren’t interested. I didn’t get an email saying enjoy your new car and this is what the service plan options are. This is what Gap insurance covers, or this is the app you down load for your car.
I had a huge saving, but didn’t have the experience of being treated like I had spent that much money.
The staff I spoke too were always polite and helpful at forces car. Was I just expecting too much??
Review by Tixxie2 months ago
Good initially I think it would be improved by giving the vendor clear instructions on how to move a private registration from one vehicle to another as this was not too clear. Maybe a diagramatic flow chart or alike.
Review by Pockets3 months ago
Kept me updated on every stage. Great service from start to finish
Review by Girlsjustwannahavefun Derrow3 months ago
Great company to business with. Very helpful. Thank you
Review by Ohkhyeon4 months ago
I arrived (unannounced) at the Forces Cars Direct offices on a Saturday morning in an attempt to source a car for my military son after a series of disasters with his old car. Paul Harrison invited us into the offices, made us a brew and began a a journey of absolute customer excellence with a lovely human approach.
A seamless, efficient process throughout with an amazing deal too... and my son's car was delivered directly to him!
I really cannot recommend these guys highly enough - simply fantastic!
Review by Muddaththir4 months ago
Review by Ereselmas Urtnowski5 months ago
Very competitive price coupled with good knowledge of the car models.
Review by Roxand5 months ago
Just perfect though out. They kept me up to date on all matter and guided me though the process with ease. Would definitely purchase a car again from them!
Review by Yangzomihang5 months ago
Pretty good service overall.
Review by Ingeburg Chardie5 months ago
I can not thank Forces Cars Direct enough through out the process of obtaining my new car special thanks to Joanna
Review by TooCuban5 months ago
As a visiting Forces civilian, I personally rate Forces Cars Direct "Outstanding"! Absolutely NO pressure to buy and they take you through the whole sequence step by step. Consistant e-mail updates. keeps you well informed with an assigned delivery specialist. You won't find a better tax free seller anywhere!
Review by Latroy Meka5 months ago
Great assistance all the way through, definitely recommend to others.
Review by Gidzer5 months ago
Very happy with whole procedure from order to delivery. Excellent communication throughout and delivery right on time
Review by Reni5 months ago
Straightforward, quick, and great value!
Review by Billicent6 months ago
A fantastic car at an incredible price, the service from my initial email to taking delivery of my new Nissan was second to none. Special praise to Lewis Chapman and the delivery coordinator Jessica Giles, I was kept very well informed as to the process throughout, thankyou both and to Forces Car Direct for a great experience.
Review by Magin Mechanized6 months ago
Excellent service. It was a breeze to get a new car. Everything taken care of and car picked up at dealership with no bother and within a very short period. Well done :)
Review by BennettR6 months ago
Fantastic service with helpful staff.
Review by Stirkkinen6 months ago
We have purchased a SEAT Arona excellence Lux and are very happy with the car. 90% of the process was really well planned and seamless and thanks goes to all of the team involved. However, 2 areas for improvement for me were on initially ordering the vehicle the collection location was not identified and this turned out to be Solihull. I mistakenly though as Forces Direct were in Lincoln then we would collect from a dealer in/near Lincoln. This caused extra traveling time from/to Portugal. The on collecting the car prior to driving back to Portugal, the number plates fitted wereUK plates with no GB notification marks meaning we then had to stop enroute to buy stickers for the car for Europe. Surely a car for export should have the legal requirement fitted for traveling.
Review by Aniri6 months ago
Excellence service from start to finish, will definitely purchase another car from them.
Review by Chioveanu Mujagic7 months ago
Easy service, great customer/salesman communications, very friendly and good advice.