I ordered some customised golf shoes. When they arrived they felt a bit snug but the same size as I always buy so went to play golf in them. Result was blisters on both heels. When I emailed to complain they sent me a completely new pair in half a size up with no charge.
I didn't have to send originals back, but will do!
Very impressed and delighted with my now perfectly fitting golf shoes.
So if you are ordering Dry Joys then go up half a sizel!
Very pleased with Footboy
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