I bought Dryfast foam 4 years ago and it served me well. I just reordered the same foam and it has zero support. We put it in our boat cushions and when you sit on them you done even know the foam is there!
Review by Eis1 year ago
I ordered 2 pieces of 7-inch thick foam to my customer. One of the cut foam was made of scrap foams glued together. I asked for refund for the defective foam cut and they refused to provide. Tried hard to talk to customer service about their quality and they are refusing to admit. Will dispute with he credit card company
Review by Nynaeve2 years ago
Web site provided great selection of chair templates to exact foam fitting. Additional option at great value.
Review by ZackPac2 years ago
We have a couch that has gotten very saggy and my wife hated it. We had spent a fair amount of money on it but didn't realize that it was down stuffed. So it was also constantly stabbing us with feathers. I found foambymail by Google search and gave it a try. The custom cuts of foam wrapped in padding were easy to order. They fit perfectly and made the couch better than new. Highly recommend foambymail and will use again for myself.
Review by Mr Hopkins2 years ago
Horrible, horrible company with unacceptable customer service.
If only I had read all the angry reviews online BEFORE ordering from them... (Don't trust the 5-star reviews - apparently this company employs a practice of paying people to write flattering reviews.)
I bought two pieces of foam from them recently. Shipping was slow, and when I finally received the product, the thinner 1/4" foam sheet was damaged along the entire edge, and the thicker 1 1/2" piece was so hard and old, that a simple thumb pressure test remained in the foam without bouncing back.
A return and refund request was very poorly handled. Linda, the customer service rep, insisted on a 25% restocking fee and paid shipping by me - which would have cost $60, plus the $20 restocking fee - exceeding the total price I paid of $75.
No amount of negotiating or reasoning had any effect. I guess Foam by Mail doesn't value their customer happiness. Or their customers.
Avoid at all cost!!!!
Review by Oaper Fylking2 years ago
I have ordered from Foam Factory on two separate occasions and both times I have received a product that I was satisfied with. They were both for a custom size with a custom cover. I do wish the custom cover was a little cheaper otherwise I'm pretty happy with it. The foam is good quality. The first one we use as a day bed and the second we use as a seat cushion at our owner's entry. I love the perfect fit and feel! I would buy from them again.
Review by CyberStud2 years ago
I would like to thank everyone at FoamByMail for helping me with my custom order. The staff was professional and knowledgeable. Our cushion is better then when we received it. I also ordered another product and I am happy with it as well. I would definitely recommend Foam By Mail for anyone needing to replace foam cushions.
Review by Lhag2 years ago
Our couch was getting very saggy and uncomfortable to sit on. I started looking online and found this site. Very easy to order my foam and had the padding around it. Now my couch looks new again!! Highly recommend this company.
Review by Mrs SINDEN2 years ago
I will order from this company again. My couch is only 2 years old and still in excellent condition however the cushions we're already droopy and worn. Where I bought the couch would not do a thing for the cushions under the extra warranty I purchased. Luckily i found this company to special order a new foam piece to replace the bad one I had. It came as a perfect fit, it's super comfortable, put together very well (better than the original piece that came with our couch) and good pricing. I will now enjoy sitting in my spot on the couch again!! I plan on ordering the other 2 pieces to make my couch even better! Delivery was fast and this company followed up with me to see how everything was shortly after receiving their product. Excellent excellent! Thank you
Review by Carpathia2 years ago
I have a small bed that needs a small mattress and had trouble finding a solution. Once I found this site it was very easy to use and order the exact size I needed and at a very competitive and reasonable price.
Review by BioStar Pollom2 years ago
They sell products that are near identical to name brand acoustic foam for a fraction of the cost. I have had their foam hanging for over a year and no deformations or discolorations have appeared. Highly recommend their stuff.
Review by Dazmo2 years ago
I wanted to make some custom mattresses for our RV bed we designed. I wasn't sure which foam was best for my needs. I called and spoke with their staff who helped me tremendously and saved me money! My foam came right on time, was packaged very well and we are amazed by how comfortable our DIY mattress is. Couldn't be happier
Review by Klawman2 years ago
Ordering new foam mattress for our camper was easy! They made it to the size I needed and shipped it fast. I'm glad I found this site. I definitely will use again!
Review by Bafford2 years ago
I ordered 3 high density cushions with dacron wrap for seats for my porch chairs. Despite being 26x22x5, they arrived compressed in a surprisingly small package. The popped into actual size the second I opened the package. Inside the package, the cushions were nicely wrapped in plastic and tied with a decorative ribbon. I put them into cushion covers that I sewed myself. I have been using the cushions only a few weeks, but I am very happy with them. They are super comfortable, and I would highly recommend the dacron wrap. Not only does it make for a nice finish once the cushion is inside your cushion cover, but it also makes it much easier to get the cushion inside the cover. I am so happy with the cushions, I am planning another order for a second project for cushions for the ottomans on the porch.
Review by Nontouchable2 years ago
Could not be happier with FoamByMail. They answered all my questions, sent me samples, made the ordering process easy and painless, and delivered the product faster than I expected. The quality of the foam is great. Their prices are excellent. Overall, a great experience.
Review by Xrissy Pupyshev2 years ago
Ordered new foam for my family room chairs. I followed the exact directions for measurements (measure the cover add 1"). When they arrived only 5 days after I ordered I was pleased. At first they seemed too big to fit but once I stuffed it was a perfect fit. They were well packaged, clean and they are very firm! I couldn't be happier with the product.
Review by Katoma2 years ago
I am so glad we stumbled onto this site!! I was researching to buy a new bed, a California King. Prices for beds are not very budget or family friendly. My husband & I decided on the extra firm, he loves it but I needed a thin foam topper and it's great! We were so happy with our bed that we recently bought a mattress for our 15 yr. old son, our camper, and a foam piece for my outdoor bench seat. Love it !! So thankful for this company!!! Michelle, Montana customer =)
Review by VanillaThunder Redström2 years ago
I ordered a custom size mattress for an outdoor hanging day bed! I needed it within a couple of days. I contacted them after I placed the order as I forgot to state this and not only did they get it here a couple of days before I actually needed it the size was exactly as I ordered! Best customer service I have dealt with in years! We need more companies with this kind of service!
Review by Shamlal Harroch2 years ago
Decent shipping time, the mattress is amazing and at a great price. I have some back issues, so I purchased the 5" LUX-HQ BaseFoam which is firmer and I highly recommend!
Review by Jeorge Derrow2 years ago
I wanted some shorter mattresses to put on the floor at Christmastime when the families arrive. I couldn't find any suitable ones in the local stores. FoamByMail was so helpful. I appreciated the advice they gave me by phone. The prices were decent. The mattresses came in a reasonable time. Everything was good about this transaction. I recommend.
Review by Fruzia2 years ago
We purchased the Furniture Fix slats first and they didn't help at all. The problem wasn't the springs on the couch, but the foam in the cushions. Foam Factory has an easy-peasy website, the cushions were delivered faster than we expected, and our couch, which also serves nightly as a bed, is in better shape now than when we bought it. Thank you!
Review by Alexyam2 years ago
New cushions for my RV dinette. Gave me advice on the foam type I needed, and delivered when I requested. Cushions cut to exact size and feel perfect.
Review by CodeDaisy3 years ago
I needed new foam for my couch and looked at buying it locally. I wanted really high quality, denser foam and was able to get it via foam factory. I placed my order online then called to confirm and it arrived within a week and was cut accurately. Honestly, looking at some of these negative reviews... I think the process of buying something like cushion or manufacturing foam is very different from buying a finished consumer product... It kind of requires you not to be a moron, to do some research and read a bit about compression measurements, and to know how to cut and glue to get what you want. My foam was cut to within a 1/4 inch and was packaged fine. I wanted some special angles, which I cut myself with a serrated knife and it was very simple. I ordered the dacron wrap separate and cut and adhered myself, which was also very easy (again, as long as youre not an incompetent buffoon and you have minimal experience making things). I sewed new cushion covers after I got my foam, so I was able to customize and adjust measurements appropriately. 100% satisfied with my experience and I will order more foam from them if I ever need it!
Review by PsalmystM3 years ago
FoamByMail is now on my "Trusted Vendor" list for sure. The educational part of their web site is very helpful in making the correct choices. We have placed three orders with them so far, with full satisfaction. On the last order, I made a mistake and they corrected it for me. I spoke on the phone with a very helpful young women who told me they had received my email and it was taken care of. After that I got a confirmation email of the correction. The products are excellent and the customer service was especially appreciated. FoamByMail will be our "go to" trusted vendor in the future.
Review by MUdmee3 years ago
I ordered the product to create some cushions for my porch area and I found that this company has the cheapest option with good reviews so I decided to buy it. The product was much better that I was expected. The foam rapidly took the original shape after I took it from the box. The delivery was on time too.
Our reviews are aggregated from multiple sources to give you the best overview about foambymail.com.
The most competitive foam supplier on the market. We carry mattresses, toppers, seats, cushions, sound proofing and deadening foams, memory foam pillows, egg crate and poly anti-static packaging products and more.