We collate all the best reviews from around the Internet so you can view them in one place
Review by Sebastian1 year ago
Booking process was fine, but even a phone call 3 days before didn't reveal that our information was not up to date anymore and our trip home was 24 hours longer than expected causing us to miss work and school the day after.
Flight time we had booked was in the AM and moved to the evening, connection flight missed.
Only reason it isn't a 1-Star is that they booked the substitute flight directly for us so we only have to claim back hotel and taxi costs.
Spending 36 hours from leaving your holiday destination to getting home is not good. The service hotline also has grammatical errors in the recorded message.
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Review by Maureen Lawton1 year ago
Very easy to contact if needed and very helpfu would highly recommend l
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Review by Elena1 year ago
Excellent!!!
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Review by Musteata1 year ago
Thank you for your support and kindness.
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Review by Alex Sinned1 year ago
Excellent Service all the way throughout the booking process,
you take some of the trama out of flying with Ryanair. Thank You
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Review by Lola1 year ago
The algorithm that the the website used in unable to track and update the specific details of some airlines. When we purchased tickets we had 3 connections with 3 different airlines and it was told that a hand luggage is included for every trip. Witch was not true as some companies require you to buy special package for hand luggage, so we had to pay additional fee at the airport....the check in was a mess. I know they try to make it as easy as possible but at the end of the day it is just confusing.
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Review by Hans1 year ago
Unsatisfying service!
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Review by Åse Borg1 year ago
Exellent to fins cheap flights. I was looking for a flight for a couple of exact days and i was only capable to find very expensive flights on this days. Flytracker found combinations I never had thought about. I had to upgrade my handluggage after booking. I am used to do it myself, but on this flight it was difficult for me. I mailed customservice and they did it within short time.
I am used to checkin myself. Now I have to wait for their email. I hope this also will be good.
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Review by Dirk Fennema1 year ago
Flyhack failed to send a form to be able to get automatic boarding on a Ryanair flight. Nevertheless when I sent an email the situation was quickly under control. Even though it was a last minute exercise
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Review by Erik1 year ago
I am impressed by the high quality of customer service, they really solved my issue quickly. Don’t be fooled by their cool millennial prose. This is a serious company. Thanks!
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Review by Nikki1 year ago
Super fast response to my questions and very helpful!
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Review by Max1 year ago
Some little problems during the check-in .. but After emailed Flyhacks, they sent me an answer by the day with all the informations I needed !!
Thanks :)
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Review by Mika1 year ago
Price jumped multiple times after filling details
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Review by Bo Andersen1 year ago
Until now, everything has worked perfectly. It is not yet time to receive the boarding card, but I will probably receive it without any problems.
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Review by Rune1 year ago
Great service
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Review by Paschalis1 year ago
Great customer service when I asked for help via the customer services.
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Review by Filip Teri1 year ago
Great, transparent, best deals!
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Review by Linn1 year ago
We were unable to check in our bags in advance. Instead we had to pay €50 at the airport for one of our two flights. The same thing had to be done at the second airport. The first flight was delayed and made us miss our connecting flight. Not impressed.
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Review by Henrik1 year ago
we will never ever buy tickets via flyhacks and Lauda Motion - big disappoinment!! Louse service from Lauda Motion....
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Review by Emma Illum1 year ago
Decent service, but refused to fix mistakes made by them.
Got a review email with the wrong name.
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Review by Kunde1 year ago
You couldn’t do any changes your self after the tickets were bought
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Review by Ricky1 year ago
All went well no problems all good
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Review by Tressa1 year ago
Buying tickets was easy. Let’s see how the rest goes.
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Review by Ron Dickson1 year ago
Hi ,I made an error in return booking of flights, the helpline was quick to respond ,with helpful input, and arranged for the required direct flight home to be sorted..A great team,as more than 1 operator was involved, all where polite in there written response, and importantly very helpful to get a satisfactory resolution.
I will certainly recommend.
