We collate all the best reviews from around the Internet so you can view them in one place
Review by Giulia Alice Tola1 year ago
Super fast service, super easy thanks to the minimal and intuitive graphics!
I've really appreciated their easygoing emails: that was an unexpected plus! Your copywriter is amazing!
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Review by Tom Runar Lauritzen1 year ago
Booking experience was reasonable. Support during and after a delay causing me to miss a flight on the 13th of September was not adequate. I called them when it was apparent the flight to Paris was going to be late, they told me to call them back when I arrived in Paris. When I arrived there I was too late for my flight to Glasgow. I could not get through to Flyhacks and as it was late I booked both a flight the next morning and accommodation myself.
Upon claiming I was first told they would refund me the flight but only partial refund for accommodation. I accepted this to get it moving. Now, a month and a half later, I am still chasing them. Latest was that they would not refund anything as they claim I did not get in touch with them.
For fun, check my initial review on the 15th and their response. So even though they in public state that they will refund me, now they will not.
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Review by Sisinnio Carta1 year ago
very well I easily found what I was looking for
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Review by Daniel Puiu1 year ago
Excellent!!
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Review by Liudmyla Karelina1 year ago
Recently we’ve met very difficult situation with our connected flights (first flight was delayed significantly and we missed the next). The attempt to resolve the situation with the company carrier was totally unsuccessful. Without any hope we called to Flyhacks.. Many thanks for you responsibility, respectful and understanding attitude to your clients! The representative of the team Air Support Ilya Osadchiy resolved everything very quickly and professionally! Your company and the team are really worthy the trust of your clients!!!
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Review by Halgurd Anwar Omar1 year ago
This is no fly fly
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Review by Tara Catrionna Magill Hansen1 year ago
Very good experience
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Review by Holger Mieth1 year ago
Thank you for support my traveling.
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Review by Mr. Diaz1 year ago
I have phoned the company and my first surprise was the clarity of the messages guiding the steps to be followed.
Shortly after I spoke to one of the attendants, who listened to me attentively and willing to help.
I am quite satisfied with the consideration demonstrated.
Thanks.
Sergio.
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Review by Filippo Tarantino1 year ago
Efficient and quick service, just one things that also friends notice is the language used in the emails seems really joking, I honestly check twice if my flight has been buy by You.
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Review by Murielle1 year ago
The site is very easy to use and in a few clicks, I could make my reservation. Everything was clear and I received the confirmation and the e-tickets quickly.
In addition, the vocabulary used is different and makes it more fun !
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Review by Sarah1 year ago
Needed QR codes for my flights so I didn’t need to print my boarding passes and Ruslana from Air support emailed straight back and sent me them. No wasting paper :) thanks.
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Review by Andrei Chirila1 year ago
Very nice experience. Would recommend!
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Review by Ana Killian Terra1 year ago
The customer service is very fast! Thanks to Ksenya!
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Review by Eva1 year ago
Easy to get in contact with and very helpful.
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Review by Raymond Jamieson1 year ago
Very efficient. Very helpful and reply to emails very quickly. First time using them but would definitely use again
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Review by D Flynn1 year ago
Efficient service all round. Very happy customer.
D Flynn
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Review by Ali Sebehe1 year ago
helpful, answering questions quickly and helping if you need help
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Review by Julien1 year ago
Quick answer and good service.
Lovin' it
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Review by Rachel Chisholm1 year ago
Excellent support
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Review by Klaus Skarabis1 year ago
Good Service
The gentleman helped us perfectly. The problem was on the side of the Airline - however it is now solved.
Thank you
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Review by Miguel ferrer sancho1 year ago
I am very happy with the help i have recieved
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Review by Alexander Osper1 year ago
Great service and quick answers to all questions and problems. Always polite and helpful.
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Review by Monica Pepine1 year ago
Funny and efficient as always! And always a pleasure to fly "with" you!
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Review by Tania1 year ago
If there was a possibility of zero stars that's what I would give them. They are criminal and illegal! They don't give you your booking number. They change your flight without telling you. And refuse to find a solution.
AVOID!!!!!
The answer is a lie!!!! They gave me one alternative one day earlie (24hours)!!! That illegal! You can only change a flight that was canceled up to 3 hours!!!!
The second alternative I had to pay 171€ the double I paid for the inicial ticket. So the ticket would have cost more them 3 times the original time!