My questions were answered promptly and politely,despatch of purchased goods was fast the receipt of items within two days delivery. Highly recommend this company.
Review by Mobsyr Sarathi3 months ago
Very prompt service, clear information on the website
Review by MoreCreative3 months ago
Ordered this kit after speaking with an advisor on the phone the fill valve was the fixed type which turned out to be the wrong one as it did not fill the cistern adequately even after adjusting it max
Spoke to an agent on the phone who refused to exchange because it had been fitted , I then had to purchase another flush valve but I went to screwfix.
Review by Soution4 months ago
Service is good in my experience.
Review by Quadstar4 months ago
Very disappointed with FlushKING so far and can’t recommend them. Prompt delivery but dual flush unit diaphragm action proved unreliable and water entering cistern went down pan without flushing. The operating flush lever mechanism interfered with the cistern lid. The (bottom fill) fill valve float caught on the side of the cistern and prevented correct operation. There’s nothing on the website to suggest that the FlushKING parts may not work with some cisterns. I have reported this promptly and sent photos but FlushKING aren’t interested. They have stopped replying to my emails. I’m a pensioner and I’d like a refund! The good news is that the ‘Toolstation’ kit I purchased the next day works perfectly! Draw your own conclusions about FlushKING’s customer service before you spend your hard-earned money!
Review by XxmynamexX4 months ago
Fast & efficient
Review by Eligio4 months ago
I had to ring up and get a member of the warehouse staff to find out the dimensions of the kit, but surely this information should be on the website?
That said the flusher and inlet are now fitted and working fine, time will tell whether they last as long as the old syphon system.
Review by Jakeena5 months ago
Excellent, easy to order and very prompt delivery.
Review by FaisalSuleman6 months ago
Don't deal with this company. Paid for next day delivery and after 4 days still no goods arrived. Had to chase them up everyday. Delivery finally arrived after waiting a week but they sent the wrong item. I then spent days arguing with them. I even sent a photo of the item they posted to show them it was wrong but still they would not believe me. Don't use them. Screwfix do a like product and your dealing with a proper company not some shoddy backstreet garage.
Review by Myeika6 months ago
I ordered one of these valves (FX-SE1) on June 1 2019 your ref: 700003182. I find the valve is not suitable to be installed on the British Market, being manufactured to the UPC American Standard. The diameter of the hollow tube through the 1/2” shank in which the inlet water should flow is not large enough to allow a British Tap connector to properly fit. The instructions you have supplied with the unit can only be described as gobbledegook.
I have spent many hours visiting plumbing shops and not one could supply a 1/2” Tap connector that would fit your unit.
Review by Raahim8 months ago
Customer service agent was very helpful however, considering I only purchased this item a little over 2 years ago I feel that £17 plus including p+p absolutely disgusting to valve.
Review by OnTheGo8 months ago
It arrived quickly and works well
Review by Stoelwinder9 months ago
This is the worse company I've ever purchased online from.
Goods arrived late and were not what we paid for. They ignored all emails. They refused to accept they sent the wrong goods. Refused to refund me. YOU HAVE BEEN WARNED.
In Reply to this companies response:
At no time did you contact me to say the goods had not been sent as agreed and paid for.
At no time did you reply to my 4 emails asking why the deliver had not arrived and why the delivery company had no idea what the tracking code you gave was.
At no time did you inform me that you had changed delivery companies making the tracking code you sent in the invoice email irrelevant.
At no time did you reply to my emails informing you the goods were not as ordered. It was not until I disputed the purchase with PayPal did you reply.
When you did reply you refused to issue a refund unless I sent you a photo of the incorrect goods. I sent you that but you still declined the refund and escalated the PayPal dispute.
Review by Bafford1 year ago
Product good as is ordering, but this was all let down by delivery,with this high delivery charge which guarantees 24 hour delivery this did not happen more like two plus days, sugest you try hermes quicker and cheaper.
Review by Gilmere1 year ago
I ASKED IF I COULD RETURN ITEM AND THEY COULD NOT BE BOTHERED GETTING BACK TO ME
Review by Jecamy1 year ago
The Item was easy to fit after following the instructions included & also the video on FluskKing website
Only four star because I had to make some modifications to enable the flush lever to be fitted securely. Otherwise the product was a great conversation to a full or part flush system & at a good price. .
Review by Barbars1 year ago
Good product, however there was only one delivery option, next day delivery, I didn't really want to pay for next day delivery, but had no choice, and then the product did not even arrive next day.
Review by CusTommy1 year ago
Easy to install and you can adjust how much water used for long and short flush
Review by Arrrival1 year ago
Excellent product does exactly what it says and so easy to install.
Review by Romualdo1 year ago
Was delivered quickly. Easy to fit and resolved my issue perfectly
Review by Bendaw1 year ago
Good products at competitive prices backed up by excellent instructions on their website together with a video showing you how to install. Despatch and delivery was prompt. The loo has been transformed by fitting this modern bit of kit!
Review by DasFuouhg Vlachvei1 year ago
brilliant and easy to fit
Review by Astulka Peveri1 year ago
good product. Even my plumber recommend it!
Review by Wilner1 year ago
Always been a bit reluctant to try a bit of plumbing but my screaming toilet was driving me bananas. So I punted up the money to give it a go. Especially having been given the confidence by your product install videos. Well it didn't take 15 mins as suggested ( mainly due to a tght nut ) as I was frightend of using too much force. However I did it in 30 mins, no problem. Very pleased with the result and no more noisy toilet. Well impressed with the product and myself for giving it a go!!
Review by Mestanza1 year ago
Delivered quickly I bought a complete set to replace syphon and fill unit. So glad I did each time the toilet was flushed it sounded like a foghorn. Now the Flushking parts are installed I have a quiet push button dual flush. Took just over 30 minutes to fit and I am not DIY skilled. Ordered Thursday and delivered Friday can't fault the product or delivery speed. Worth every bit of 5 stars. Thank you Flush King.